Fresha on cord

Fresha

Senior Product Analyst

External position
London, UK
Hiring internally for Fresha?
Wellness · Marketplace · Retail Technology
The top-rated destination for beauty and wellness
Active
over 6 months ago
Posted
5 days ago
Checked
cord regularly checks that external positions are still open
9 hours ago

Skills & Experience

Job roles: Business Analyst
Experience level: Senior
Core skills considered: Business Analysis, SQL, Python
Other skills considered: Data Analysis, Product analytics, Stakeholder Management

Logistics

Base salary: £75K - £85K
Employment type: Permanent
Remote working: Hybrid (up to 1 remote day p/w)
Visa sponsorship: Not available

Job Description

Given our exciting growth plans, we are looking for an exceptional Senior Product Analyst to come and join our global business.

Fresha sits across two distinct products - a B2C marketplace and app used by millions of consumers, and a B2B software platform used by the partners who run their business on Fresha. In this role, you'll be instrumental in driving product and growth decisions across both surfaces, owning the instrumentation and measurement that makes those decisions possible. You'll also play a key role in understanding product performance and traffic - what's driving users to the platform, and how they behave and engage once there.

Reporting to the Head of Analytics and working closely with Product Managers, our Senior Marketing Analyst, and Engineering, you'll be accountable for the tracking, attribution, analytics and experimentation foundation the whole Growth pod builds on. You're not just measuring what happened - you're identifying new opportunities and pushing the analytics function's technical bar as we scale.

This is a senior individual contributor role with real room to grow. There's clear opportunity for internal progression here, with a natural next step being either Principal Analyst or Analytics Manager as your scope and impact grow.

This role is right for you if you thrive in a fast-paced environment, enjoy working autonomously, love a challenge, and are eager to make a significant impact across both a consumer marketplace and a B2B platform.


Key Accountabilities

Behavioural

  • Collaborate broadly across Product, Engineering, and the wider Growth pod to align on priorities and create solutions that stick
  • Bring genuine curiosity to ambiguous problems - get to what's really going on, not just what's being asked for
  • Prioritise pragmatically - balancing commercial impact against effort, and staying close enough to the business to know what's actually urgent
  • Pre-empt issues proactively, flagging tracking or data quality risks before they undermine a decision

Technical

  • Own instrumentation and measurement of key user flows - sign-up, booking, cancellation, and partner-side workflows - across both the B2C marketplace/app and the B2B platform
  • Build marketplace and consumer analytics - segmentation and strategies (including predictive models) to grow consumer value
  • Drive understanding of product performance and traffic - where it comes from, how it converts, and how users behave and engage once on the platform, across both paid and organic channels
  • Own the tracking implementation (tagging, event taxonomy, attribution) that makes traffic and conversion analysis trustworthy
  • Develop multi-touch attribution modelling for marketing spend, running incrementality tests to validate real causal effect where it matters
  • Design and run experiments (CRO and beyond) end to end - hypothesis, build, statistically rigorous read-out - across both surfaces
  • Keep tracking resilient to a privacy-first landscape - server-side tracking and conversion APIs alongside standard client-side tagging
  • Own marketplace KPI reporting, giving the business one reliable, trusted source for supply and demand metrics
  • Write production-grade SQL and Python, and contribute analytics logic into our dbt models via GitHub rather than keeping it in personal notebooks
  • Use AI-assisted development tools (Claude Code or similar) as a normal part of how you work, helping set the standard for how the pod uses AI tooling
  • As scope grows, take on a widening remit - mentoring, setting standards, and building toward your next step, whether that's Principal Analyst or Analytics Manager

Skills, experience & qualifications required

  • 4-8 years' experience collaborating with product teams and implementing analytics strategies, ideally spanning both consumer and B2B products
  • Deep knowledge of event collection and instrumentation, with hands-on experience in Amplitude or a similar product analytics platform
  • Strong SQL and Python skills used daily for analysis, with hands-on experience contributing to dbt models and working in GitHub-based workflows
  • Practical experience with multi-touch attribution models, including an understanding of their limitations - ideally with some exposure to incrementality testing or causal inference methods
  • Comfortable running and analysing experiments in a statistically rigorous way
  • Fluent use of AI agents (e.g. Claude Code or similar) to support analytical workflows
  • Track record of turning analysis into decisions - specific product or marketing outcomes you've shaped, not just dashboards you've built

Bonus points

  • Worked in B2B SaaS or consumer marketplaces (ideally both)
  • Deep experience in GTM setup and marketing conversion signals, including server-side GTM and conversion API integrations
  • Exposure to Marketing Mix Modelling (MMM) as a complement to attribution
  • Experience building predictive or propensity models that were adopted into a team's workflow
  • Experience mentoring junior analysts or setting standards others follow
  • Experience working in small teams and startup environments

Company Benefits

  • Thriving Scale Up with Boundless Opportunities: Fresha is a well-funded and rapidly growing scale up, offering immense potential for personal and professional growth. Join us at this exciting stage and be part of a journey where your career can skyrocket.

  • Competitive Compensation: We believe in recognising the value you bring to the table. Your salary will be competitive and commensurate with your experience.

  • Accelerated Career Development: Are you a high achiever ready to soar? At Fresha, we provide a fast-track career path for exceptional performers like you. Demonstrate your skills and dedication, and watch your career reach new heights with us.

  • Collaborate with Top Engineering Talent: Join our team and collaborate with some of the finest engineering minds in Europe. Fresha brings together talent from London, Warsaw, Pristina and beyond, creating an environment where innovation flourishes and ideas come to life.

  • Global Impact, Transforming an Industry: As a member of our team, you'll work on a global platform that is revolutionising a rapidly growing industry segment. Your contributions will shape the future and make a tangible impact on businesses worldwide.

  • Vibrant and Collaborative Culture: Join a company that exudes energy and fosters collaboration. Our vibrant company culture promotes teamwork, creativity, and open communication. You'll be part of a supportive community that values your ideas and encourages personal growth.

  • Engaging Social Events: We believe in celebrating successes and fostering strong bonds within our team. Enjoy company social events that provide an opportunity to unwind, connect with colleagues, and have fun together.

  • Work with Great People: Join an energetic team of professionals who are leaders in their respective fields. At Fresha, you'll be surrounded by driven individuals who are passionate about their work and strive for excellence.

Senior Product Analyst at Fresha
Position posted 5 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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