Giacom on cord

Giacom

Partner Account Manager

External position
Nelson, UK
Hiring internally for Giacom?
Marketplace · Cloud and Infrastructure · Telecomms
100% partner focussed, we pride ourselves on being the best people to do business with.
Posted
6 days ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Account Executive
Experience level: Mid, Senior, Lead
Core skills considered: Account Management, B2B, CRM, Customer service, Customer support
Other skills considered: Business development, Sales automation tools, Pipeline management, Stakeholder Management

Logistics

Base salary: £25K - £30K
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

We're looking for a commercially-minded Partner Account Manager (internally known as a Hardware Sales Specialist) to join our Mobile Hardware Sales team. This is a fantastic opportunity for someone with experience in mobile hardware, telecoms or technology sales support who enjoys building relationships, identifying opportunities and delivering an outstanding partner experience.

Working closely with our Hardware Sales Manager, you'll support a growing portfolio of partners, helping them access the right mobile devices and hardware solutions while driving revenue growth across the business. As a key member of our Mobile Sales team, you'll act as a trusted point of contact for partners, supporting them through the entire sales journey from initial enquiry through to order fulfilment.


What you will do

  • Build strong relationships with existing partners, providing exceptional service and support.
  • Respond to enquiries around hardware products, pricing, stock availability and order status.
  • Prepare accurate quotes and product recommendations across smartphones, tablets, laptops, PCs and other IT equipment.
  • Identify opportunities to upsell and cross-sell additional products and services within existing accounts.
  • Support partners throughout the ordering process, ensuring a smooth and positive customer experience.
  • Work closely with supply chain, logistics and operations teams to ensure orders are delivered on time.
  • Monitor and update partners on order progress and fulfilment.
  • Collaborate with Account Managers and internal stakeholders to maximise partner opportunities.
  • Maintain accurate CRM records, pipeline activity and customer information.
  • Support promotional campaigns, partner communications and sales initiatives.
  • Produce basic sales and forecasting reports to support business planning.

Your Experience

  • Experience in sales support, account management, customer service or internal sales within a mobile, telecoms or hardware environment.
  • Knowledge of mobile hardware products, devices and associated technologies.
  • Strong communication and relationship-building skills.
  • A commercial mindset with the ability to identify customer needs and sales opportunities.
  • Excellent organisational skills and attention to detail.
  • Confidence managing quotations, orders and customer enquiries.
  • The ability to work proactively, prioritise workloads and manage multiple tasks effectively.
  • Good Microsoft Office skills, particularly Excel and Outlook.
  • A positive, collaborative approach and a willingness to learn.
  • Experience using CRM systems (Dynamics a bonus) and Microsoft Office.

Company Benefits

  • From 25 days of holidays, to a pension plan, we've got you covered. And here's a special treat – you'll enjoy an additional day off around your birthday.
  • We care about your well-being and engagement. That's why we have a dedicated team focused on ensuring your well-being and satisfaction at work. We want you to feel supported and empowered every step of the way.
  • Recognition is important to us. We believe in acknowledging your hard work and achievements. That's why we organise team and industry events to celebrate your successes and foster a sense of camaraderie among our team members.
  • We also provide an Employee Assistance Programme, helping you maintain your well-being and providing support when you need it. Professional development opportunities are available to help you achieve your personal goals, and we even offer eye care vouchers and discounted Medicash membership.

Partner Account Manager at Giacom
Position posted 6 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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