Goldman Sachs on cord

Goldman Sachs

Associate-Client Relationship Management

External position
London, UK
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Posted
3 days ago
Checked
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2 days ago

Skills & Experience

Job roles: CSM/Account Manager
Experience level: Entry, Junior
Core skills considered: Account Management, Client relations, Customer service
Other skills considered: Customer support, Business Development Strategy

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: On-site
Visa sponsorship: Not available

Job Description

Global Banking & Markets provides comprehensive client services to sophisticated hedge funds, institutional clients, and broker-dealers. As an Associate, you will be a critical strategic partner, responsible for managing and cultivating relationships with a designated portfolio of complex clients. This role demands deep product expertise, proactive problem-solving, and the ability to drive strategic client engagement while ensuring operational excellence, risk mitigation, and contributing to the firm's overall Client Services strategy. You will work closely with various internal teams to deliver tailored solutions and enhance the overall client experience.


Key Responsibilities:

  • Serve as the primary point of contact for a designated portfolio of Key institutional clients (eg hedge funds, asset managers, family offices, and sovereign wealth funds), fostering long-term partnerships.
  • Proactively engage clients to understand their evolving business needs, operational requirements, and strategic roadmaps, identifying opportunities for service enhancement, deepening relationships to maintain and grow their activities with GS
  • Lead client meetings, business reviews, and strategic discussions, presenting solutions, market insights, and firm capabilities.
  • Collaborate with Sales, Trading, and Relationship Managers to onboard new clients seamlessly and expand existing mandates.
  • Oversee and drive the resolution of highly complex operational, technical, and service-related issues across the full suite of products including Prime Services (e.g. financing, securities lending, derivatives clearing, synthetic prime, reporting, margin oversight) and Franchise products and functions (eg. Equity and Fixed Income Execution, OTC Derivatives - Equity Derivatives, Credit and Rates products, and FX).
  • Act as a strategic liaison between clients and internal teams (Operations, Technology, Risk, Legal, Compliance) to ensure seamless service delivery, efficient issue resolution, and proactive communication.
  • Drive cross-functional initiatives to streamline workflows, enhance the client experience, increase straight-through processing (STP), and improve operational efficiency and scalability.
  • Ensure a smooth and efficient start-up process for new accounts, coordinating across all relevant internal teams.
  • Possess a deep and comprehensive understanding of Prime Services and Execution products, global financial markets, market structure, and the regulatory landscape (e.g., Dodd-Frank, EMIR, MiFID II, Basel III).
  • Provide expert guidance and thought leadership to clients on product capabilities, market trends, regulatory changes impacting their business, and the adoption of new reporting and technology applications.
  • Stay abreast of industry developments, competitive offerings, and emerging technologies to proactively advise clients and internal stakeholders.
  • Identify, assess, and mitigate operational, credit, and reputational risks associated with client activities and service delivery, escalating potential risks to relevant stakeholders at an early stage.
  • Ensure strict adherence to internal policies, procedures, and all relevant regulatory requirements, including performing checks around short sales violations, cancel/corrections of trades, and aged settlements.
  • Contribute to the development and implementation of robust risk controls and best practices within the client services function.
  • Contribute to team strategy, process improvements, and knowledge-sharing initiatives, including participating in working group calls with global audiences.
  • Lead or actively participate in strategic projects aimed at enhancing the Prime Services offering, client experience, and internal efficiencies.
  • Conduct periodic relationship reviews and monitor/manage billing for accuracy.

Basic Requirements:

  • Min. 2-3 years of progressive experience in Client Services, Operations, or a related front-office role within a leading investment bank or financial institution.
  • Proven track record of successfully managing and growing complex institutional client relationships.
  • Demonstrated experience with a broad range of financial products and services, including Prime Broker Custody, Futures & Cleared Derivatives, Equity Synthetics/CFDs, Cash Equity and Fixed Income Securities, FX, and OTC Derivatives (Credit Derivatives, Interest Rate products, and Equity Derivatives).
  • Exceptional understanding of global financial markets, instruments, and regulatory frameworks.
  • Preferred proficiency in industry-standard platforms and internal systems relevant to prime brokerage operations and client reporting.
  • Strong analytical and quantitative skills, with the ability to interpret complex data (e.g. client balance trends, market share) and perform root cause analysis to provide actionable insights.
  • Excellent in communication (written and verbal), presentation, and interpersonal skills, with the ability to engage effectively with senior client stakeholders (CFOs, COOs, Head of Ops) and internal partners across all levels.
  • Strong problem-solving abilities, with a proactive, analytical, and solution-oriented approach to complex challenges.
  • Ability to work independently, manage multiple priorities under pressure, and thrive in a fast-paced, dynamic environment with minimal supervision.
  • Demonstrated leadership potential, with the ability to influence, collaborate, and drive results across cross-functional and global teams.
  • High degree of accountability, action-orientation, and focus on outcomes.

Qualifications:

  • Bachelor's degree in Finance, Economics, Business, or a related quantitative field preferred
Associate-Client Relationship Management at Goldman Sachs
Position posted 3 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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