GRAYCE on cord

GRAYCE

Product Lead

External position
Manchester, UK
Hiring internally for GRAYCE?
Consultancy · HR and Recruitment
Building the future workforce, today.
Posted
2 months ago
Checked
cord regularly checks that external positions are still open
20 hours ago

Skills & Experience

Job roles: Product Manager
Experience level: Lead
Core skills considered: Business Analysis, B2B, Product Management, Product Strategy, Customer profiling
Other skills considered: Commercial recruiting, Stakeholder Management, Agile, Scrum

Logistics

Base salary: £65K - £80K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

This is a rare role. You will own the end-to-end product lifecycle for Grayce across three distinct products, their commercial model, their client rollout, and the ongoing evolution of their features and capabilities.

You are the bridge between our clients and our technology team. You understand what clients need, you can articulate it to engineers, and you can go back to the client and explain what we have built and why it matters. You are as comfortable in a sales conversation as you are in a sprint review.

This is not a pure engineering role and it is not a pure commercial role. It is both.

The role has no direct reports at this stage, but as Grayce scales there is a genuine opportunity to build and lead a product team around it.


Responsibilities

This exciting role spans four key areas:

  • Product ownership
  • Pilot delivery and client rollout
  • Commercial, GTM and client engagement
  • Long-term product lifecycle and continuous improvement

Day to day responsibilities include:

  • Own the Grayce transformation product roadmap.
  • Lead initial pilot delivery for Stack client engagements.
  • Define client onboarding and rollout process for each product.
  • Act as the client-facing product expert in sales pursuits and demos.
  • Translate client requirements into product briefs and user stories for the engineering team.
  • Run sprint planning, backlog refinement, and product ceremonies.
  • Own product documentation, release notes, and change history.
  • Build and maintain client relationships for active engagements.
  • Support commercial pricing, GTM strategy, and product positioning.
  • Manage ongoing product maintenance and feature development roadmap.
  • Track and report product success metrics: adoption, uplift, client satisfaction.

About you

We are seeking a curious product manager or product leader who has demonstrable experience of owning a product roadmap end to end from requirements through to delivery and client adoption. You will be a natural bridge-builder and be genuinely curious about AI and what it can do for delivery teams.


You'll bring:

  • Strong commercial awareness
  • Excellent communication skills
  • Ownership mindset with a pragmatic approach
  • Ability to work in a fast-moving, early-stage product environment
  • Ability to work well where an answer is not always clear
  • Familiarity with change and transformation delivery
  • Solid judgment and ability to prioritise
  • Understanding of platform architecture and software products

Qualifications and experience

  • Experience of working with technology or platform products, ideally in a B2B context
  • Experience working directly with clients or customers on product rollout, satisfaction or adoption
  • Experience with AI-native, agentic, or LLM-powered products
  • Experience in a consulting environment and working at the intersection of product and commercial desirable

Company Benefits

  • Industry-recognised qualifications fully funded by us
  • Mentors and coaches, ensuring that you are developing your skills and consistently delivering your best
  • Pension scheme
  • Grayce funded social events throughout the year such as #TogetherFest
  • The opportunity to get involved with several initiatives from Sustainability and EveryOneEmpowered to Our Grayce Employee Forum
  • Employee Assistance Programme which is a confidential service that offers 24/7 support for a wide range of concerns, from mental health to legal support, 365 days a year
Product Lead at GRAYCE
Position posted 2 months ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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