GWI on cord

GWI

Social Media Manager

External position
London, UK
Hiring internally for GWI?
Analytics · Market Research · Marketing and Advertising
Here to show you how consumers think.
Posted
a month ago
Checked
cord regularly checks that external positions are still open
20 hours ago

Skills & Experience

Job roles: Content Marketing
Experience level: Mid, Senior, Lead
Core skills considered: Content marketing, Copywriting, Branding, Social Media
Other skills considered: Customer profiling, Customer support, Customer service, Customer feedback management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 3 remote days p/w)
Visa sponsorship: Not available

Job Description

Be responsible for shaping, deploying, and evolving GWI's social media presence across all relevant channels. You'll combine strategic thinking with hands-on execution, ensuring our social presence is tightly anchored to business objectives and brand goals.

You'll bring our social channels to life, telling GWI's story in ways that are vibrant, insightful, and bold. By crafting a distinctive voice that GWI becomes known for, you'll ensure our content delivers genuine value, drives thought leadership, and stands out across industries. From high-level brand positioning to everyday engagement, you'll make GWI's channels places people want to follow, interact with, and share.

A critical part of this role will be positioning GWI at the forefront of AI-powered insights in an increasingly agent-driven world, ensuring our brand voice resonates across industries and audiences.


Social media strategy & execution

  • Support the Head of Comms in building the social media strategy for GWI across all relevant channels, firmly anchored in business objectives.
  • Lead long-term social initiatives to strengthen brand positioning and drive measurable business outcomes.
  • Showcase GWI as a leader in AI-powered insights, aligning messaging with the evolving agent-driven landscape.
  • Ensure GWI is part of industry conversations across social channels.

Editorial & content management

  • Develop the editorial strategy in alignment with GWI's brand, product & corporate messaging, and key content.
  • Collaborate with our Senior Events Exec on social media around major events.
  • Coordinate the editorial committee across stakeholders (Marketing, GTM, Product, PR, Internal Comms, etc.), ensuring cohesive planning and execution.
  • Oversee content production, publishing, and channel optimization.
  • Champion creative storytelling approaches that make our channels dynamic, bold, and memorable.
  • Manage the upload and amplification of GWI's video output.
  • Use tools, including AI tools, to produce "always-on" content, as well as working with our Video Editor on higher-level production of content.

Advocacy & community engagement

  • Develop and drive GWI's Advocacy Strategy, spanning executives, customers, and employees.
  • Build programs to empower advocates, amplify voices, and strengthen GWI's reputation in AI, data, and insights.
  • Engage communities across channels to foster meaningful relationships.
  • Manage and grow GWI's share of voice on community-driven platforms (e.g., Reddit), ensuring authentic representation, active participation, and a distinctive voice in industry conversations.

Building our Founder profile

  • Develop a channel-specific social plan to elevate the voice of our Founder and CEO as a thought leader.
  • Work with our Content Creators on regularly drafting content across industry goings on, product and innovation, GWI data, and customer insights.
  • Own a schedule for CEO posts and lead on producing regular video and creative content, working with the CEO's EA and a working group across PR, social and content.

Analytics, reporting & optimization

  • Produce regular reporting and analysis of GWI's social media KPIs, linking results to commercial impact.
  • Present insights, trends, and recommendations to cross-functional teams, leadership, and execs.
  • Use data not just to optimize performance, but to identify opportunities to be bolder, more creative, and more impactful.
  • Continuously refine tactics to maximize performance and ROI.

What do I need to bring with me?

  • Proven experience in social media management, ideally with B2B SaaS or tech-driven brands.
  • Track record of developing social media strategies linked to measurable business impact.
  • Strong knowledge of platforms including LinkedIn, X/Twitter, Instagram, TikTok, YouTube, and emerging networks.
  • Exceptional content planning, copywriting, and storytelling skills.
  • Experience building advocacy programs with executives, employees, and external champions.
  • Experience in community building and management, nurturing engaged and active audiences.
  • Proven experience managing brand presence and share of voice across community-driven platforms (e.g., Reddit, Discord).
  • Analytical mindset with strong command of reporting, attribution, and optimization.

Company Benefits

Great benefits make a big difference. Not just to employees, but to the whole vibe of a business. That’s why when you work for us, you’ll enjoy a full spectrum of generous perks, rewards and office benefits.
  • Competitive salary and discretionary bonus
  • 25 days annual leave (prorated)
  • Hybrid working, flexitime and a great work-life balance (don’t just take our word, check out Glassdoor)
  • Allocated shares according to GWI’s share scheme
  • Work from Anywhere policy
  • A range of discounts and freebies
  • LinkedIn Learning and ongoing Learning and Development opportunities
  • Simplyhealth cash plan for everyday healthcare
  • Auto-enroll pension plan with GWI matching up to 4%
  • Cycle to work scheme and commuter season ticket loan Commit a working day to charity each year
  • Early finishes on a Friday
  • A well-stocked fridge, plenty of snacks (some healthy, some not so healthy) Regular social activities, including free online yoga and team outings
Social Media Manager at GWI
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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