Hastings Directs on cord

Hastings Directs

Major Loss Claims Handler

External position
Hiring internally for Hastings Directs?
Insurance
A company as unique as the people that work for it.
Posted
2 months ago
Checked
cord regularly checks that external positions are still open
12 hours ago

Skills & Experience

Job roles: Operations
Experience level: Senior
Core skills considered: Stakeholder Management, Process management
Other skills considered: Project Management, Excel

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

As we continue our growth here at Hastings Direct, we're now looking for a couple of Major Loss Claims Handlers, handling Catastrophic Injury. You'll be part of a dynamic and forward thinking team who are on a journey to become the market leading large loss team in the country. We have exceptionally strong technical capability within our department (and we're extremely proud of that!) as we're passionate about developing our colleagues from a technical and commercial perspective. And because of this, we often have a quicker development journey than many other places!


Job details - you'll need to have demonstrable experience in:

  • Proactively managing your own portfolio of high value complex injury claims with a financial handling authority of at least 3m - with any claims handled outside your agreed authority limit being referred in accordance with our referral process
  • Driving early and speedy resolution of claims by engaging with customers, insurers, legal and medical professionals and any other stakeholders to resolve claims efficiently - ensuring all new and internally reallocated claims are reserved within our SLA's
  • Providing coaching, mentoring and training, as well as acting as a technical referral point and mentor for our wider claims handling teams - driving a commercial view through referral replies and utilising these to enhance claims handling expertise
  • Carrying out technical audits and recording your findings, identifying and highlighting any knowledge shortfalls or trends and providing recommendations on how to rectify these, sharing feedback in a constructive and appropriate manner
  • Working alongside the Seniors in the team and get involved where required, such as assisting in the organisation of our Bi-Annual Tech Forum and undertaking various strategic projects to ensure that we as a team continue to evolve and stay a step ahead of industry trends and performance
  • Maintaining Reinsurer confidence by liaising with them in a professional and timely manner, ensuring claims are reported and regular updates are provided in accordance with our Reinsurance treaty

Essential skills/experience:

  • Substantial knowledge and experience of settling claims in excess of 1m (including litigation) with current ownership of a claims handling authority of at least 3m
  • Strong indemnity and liability knowledge, with an understanding of the Civil Procedure Rules, Serious Injury Guide, The Rehabilitation Code and litigation procedures
  • Excellent problem solving skills coupled with a proactive approach to work - able to work under your own initiative and prioritise own workload
  • Strong communication skills - able to demonstrate a high degree of influencing and negotiation skills
  • DIP CII Qualified or progress towards would be desirable but not essential

Company Benefits

  • Discretionary annual bonus & annual pay review
  • 25 days holiday plus bank holidays and 1-day additional Christmas closure time
  • Option to purchase an additional 5 days holiday (during annual enrolment window, if eligible depending on start date)
  • Flexible working options available, including hybrid working
  • Enhanced parental leave
  • Pension scheme up to 11% employer contribution
  • Sharesave scheme - have a real stake in HL’s future
  • Income Protection & Life insurance (4 x salary core level of cover)
  • Private medical insurance
  • Health care cash plans - including optical, dental, and out patientcare
  • Help@hand and an Employee Assistance Programme
  • Gympass - gym memberships and wellbeing apps available
  • Variety of travel to work schemes with free bike storage and shower facilities
  • Inhouse barista & deli serving subsidised coffee and sandwiches
  • Join HL’s sports, I&D networks and volunteering groups (two paid volunteering days per year)
  • LifeWorks Discounts on services, restaurants and retailers
Major Loss Claims Handler at Hastings Directs
Position posted 2 months ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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