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Haven on cord

Haven

Product Director - Enterprise AI

Hemel Hempstead, UK
Hospitality
As the UK's best holiday operator, we are focused on one thing: giving our holidaymakers a great time with memories that last a lifetime.
Active
2 days ago
Responds to
92% of requests
Responds in
over a week
Requests
1 pending
Conversations
1 started

Skills & Experience

Job roles: Product Manager, Head of Product
Experience level: Leadership
Core skills considered: Product Management, Product Strategy, Product Roadmap, Generative AI, Multimodal AI

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Product Director, Enterprise AI

Hybrid, Hemel Hempstead

Permanent | Full Time

Competitive salary + bonus and benefits

About the role

Haven is establishing a new Enterprise AI capability, and we are looking for a Product Director to lead it. This is a rare opportunity to build a function from the ground up, shape how one of the UK's leading holiday operators harnesses AI, and deliver measurable operational value across the entire business.

Reporting to the CPTO, you will lead a dedicated team of Product Managers and Engineers, organised into Pods, whose remit is to convert AI demand from across Haven into real operational outcomes. You will own the common foundations of general-use AI tooling, run a transparent intake and prioritisation process, and act as the visible executive champion of controlled, high-impact AI adoption.

This is an director-level role sitting at the intersection of technology strategy, business operations, and enablement. You will work hand in hand with senior leaders across Operations, Legal, Marketing, Finance, and People, ensuring AI is deployed with governance and confidence rather than left to fragmented experimentation.

Your Opportunity

  • Define and execute the product strategy and roadmap for Enterprise AI, aligned to business demand and evidenced value
  • Establish and run the Pod operating model (PM plus Engineers), scaling capacity against proven demand
  • Own a transparent AI intake process, scoring opportunities on value, replicability, speed-to-value, sponsorship, and technical readiness
  • Lead the embed-and-hand-back operating model: build, prove value under real use, then transfer ownership to the business as daily operator
  • Deliver AI solutions iteratively within defined effort thresholds (Quick Wins, Standard, and Strategic pathways), routing larger initiatives into the core Product and Technology roadmap
  • Coordinate closely with fellow Product Directors and engineering leads to ensure Enterprise AI complements the wider technology strategy without duplication
  • Carry an explicit enablement responsibility, building AI literacy across the business through hands-on collaboration rather than training programmes
  • Manage the operating budget of the Enterprise AI team and demonstrate measurable return through efficiency gains, time savings, and capability uplift
  • Champion AI capability at executive level, building confidence, managing governance, and ensuring controlled adoption over shadow IT

What we’d like you to bring

  • Proven experience leading Product or Technology teams delivering AI, ML, or automation solutions in a commercial environment
  • Strong understanding of AI tools and their practical application in business operations, including generative AI, AI agents, prompt engineering, and retrieval-augmented generation
  • A Product Management approach to AI initiatives, covering intake scoring, roadmap prioritisation, outcome measurement, and iterative delivery
  • Confidence learning and evaluating new AI platforms, tools, and models to act as an informed buyer and operator
  • Proven experience leading cross-functional teams with a followership approach over command-and-control management
  • Awareness of data governance, cyber risk, and compliance requirements when deploying AI solutions
  • Understanding of multi-site operating businesses and the diverse needs of head-office functions such as Operations, Legal, Marketing, Finance, and People
  • Excellent analytical and problem-solving skills, with the ability to assess AI opportunities against value, replicability, and speed-to-value criteria
  • Excellent written and verbal communication skills, including translating AI concepts for non-technical audiences and producing concise business cases and benefit reporting
  • Ability to operate in ambiguity and lead effectively in a space where technology is evolving rapidly
  • An enablement mindset that builds confidence and capability in others, with empathy for teams new to AI

Why Haven?

Haven is the UK's leading holiday operator, welcoming around 4 million guests every year to our 38 parks and 3 exclusive owners-only sites. From Scotland to Cornwall, Norfolk to Wales, our parks are dotted along some of the most breath-taking parts of the great British coastline.

A career here is more than just a job. We're one great team of up to 12,500 during peak season, united by a passion for creating experiences and memories that last a lifetime for guests, owners and each other. It's what we call our Breath of Fresh Air culture: valuing and supporting every team member to be their authentic self and putting people at the heart of every decision we make.

We operate hybrid working with a minimum of 3 days per week at a business location (i.e. our head office in Hemel or at our park locations as agreed) and trust our team to balance work and life commitments in line with business needs and core hours.

What's In It For You?

  • 25 Days Holiday + Bank Holidays + Holiday Buy Scheme
  • Discretionary annual bonus
  • 20% discount on both Haven and Warner Hotels holiday for you, family and friends
  • One 4-night Haven break discounted 75%, per year
  • Comprehensive wellbeing support
  • Health Cash Plan
  • Exclusive discounts with corporate partners
  • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
  • Enhanced family friendly policies and pay (eligibility criteria applied)

What can you expect during the recruitment process?

Our interview process depends on the role but is up to 3 stages and may contain a presentation or skills test.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.

Company Benefits

  • 25 Days holiday + bank holidays
  • Holiday buy scheme
  • Discretionary annual bonus
  • 20% discount on both Haven and Warner Hotels holiday for you, family and friends
  • One 4-night Haven break discounted 75%, per year
  • Comprehensive well-being support
  • Health cash plan
  • Exclusive discounts with corporate partners
  • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
  • Enhanced family friendly policies and pay (eligibility criteria applied)

Interview Process


Message prompt from Peter

Peter on cord
We are looking for a senior level Product leader who can help us shape AI strategy at Haven. To be considered, this won't be your first rodeo in Product Leadership, and hopefully you will have already worked in an AI-driven environment.

Skills of candidates in conversation

Product analytics
Product launch
Product Roadmap
Product Strategy
Product Management
Peter on cord
Senior Talent Acquisition Partner
Active 2 days ago
Peter on cord
Product Director - Enterprise AI at Haven
Message Peter  ·  Typically responds within weeks

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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