HCRG Care Group on cord

HCRG Care Group

Business Support Administrator

External position
Woking, UK
Hiring internally for HCRG Care Group?
HealthTech
We change lives by transforming health and care
Posted
2 months ago
Checked
cord regularly checks that external positions are still open
23 hours ago

Skills & Experience

Job roles: Business Operations
Experience level: Entry, Junior
Core skills considered: Account Management, Customer service, Communication software, Data management
Other skills considered: Copywriting, Customer support, CRM, Business Analysis

Logistics

Base salary: £25K - £25K
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

The Business Support Administrator plays a key role within the Multi-Agency Partnership (MAP) Health Team, providing high-quality administrative and organisational support to ensure the smooth running of services. The post-holder will manage and coordinate a high volume of communications, including telephone calls and emails, acting as a central point of contact while working closely with partner organisations.

This is a fast-paced and demanding role that requires excellent administrative skills, strong communication, and the ability to prioritise tasks effectively. The successful candidate will work both independently and collaboratively, using initiative to manage competing priorities and ensure deadlines are met. They must demonstrate sound judgement, particularly when handling sensitive information and knowing when to escalate issues to Safeguarding Advisors.

The role also involves building and maintaining effective working relationships across multiple agencies, whilst upholding strict confidentiality standards. Due to the nature of the work, the post-holder will be exposed to information relating to potential harm and risk to children, requiring professionalism, resilience, and a compassionate approach at all times.

The role will be based in Woking, Surrey, with some flexibility for home working.


Main Responsibilities

  • Screen and process referrals and Multi-Agency Partnership Enquiries (MAPE), ensuring correct allocation to relevant professionals
  • Prioritise incoming work, identifying and escalating urgent safeguarding concerns in line with procedures
  • Accurately record, maintain, and cross-reference data using clinical systems and NHS Spine
  • Liaise with partner agencies to request and share information, supporting multi-agency working
  • Provide signposting advice to the public on health and support services
  • Maintain databases, update records, and support data quality through regular cleansing activities
  • Manage incoming and outgoing correspondence, including emails and letters
  • Support meetings through scheduling, minute-taking, and distribution of documentation
  • Coordinate administrative processes for safeguarding activities (e.g. strategy meetings, case conferences, MARAC), ensuring records and actions are logged and communicated
  • Order supplies and provide general administrative support across the team
  • Provide flexible support to the wider safeguarding team and undertake additional duties as required

The Ideal Candidate


Essential:

  • Good general education to at least GCSE level or equivalent, including Maths and English
  • Administrative experience in a busy, customer facing environment
  • Excellent customer services skills
  • Accurate and efficient keyboard skills
  • High levels of computer literacy - to include a good working knowledge of Microsoft Office packages including Outlook, Word, Excel
  • Ability to work as part of a team
  • Effective interpersonal and communication skills, both verbal and written
  • Good telephone manner
  • Polite and helpful customer service skills
  • Ability to work with discretion, sensitivity and maintain confidentiality
  • Good planning and organisational skills and ability to meet deadlines
  • Ability to prioritise and manage workload in busy environment

Desirable:

  • Minute taking
  • Knowledge of clinical systems or databases

Other requirements: the successful applicant will need to be a car driver

Business Support Administrator at HCRG Care Group
Position posted 2 months ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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