Homeprotect Home Insurance on cord

Homeprotect Home Insurance

Senior Product Manager

External position
New Malden, UK
Hiring internally for Homeprotect Home Insurance?
Insurance · InsurTech
We're expert at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied
Posted
4 weeks ago
Checked
cord regularly checks that external positions are still open
22 hours ago

Skills & Experience

Job roles: Product Manager
Experience level: Senior, Lead
Core skills considered: Business Analysis, Stakeholder Management
Other skills considered: Project Management, Data Analysis

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 4 remote days p/w)
Visa sponsorship: Not available

Job Description

We're looking for a Senior Product Manager to own the outcome of this domain, not just the output of the team building it. You will set the strategic direction for the roadmap, weigh trade-offs across customer value, usability, technical feasibility and business viability (commercial, operational and regulatory), and make sound calls on ambiguous, high-stakes decisions where the evidence is incomplete or stakeholders disagree. You will lead this domain jointly with an Engineering Manager, as equal partners, and are expected to operate with a high degree of autonomy, needing little day-to-day oversight. Beyond the domain, you will act as a senior voice in decisions that reach across multiple domains or the wider product portfolio, mentor other Product Managers, and help define the standards and craft of the Product Manager discipline as it matures at Homeprotect.


Key Responsibilities

Outcome & Roadmap Ownership

  • Own the problem definition for the Underwriting & Pricing domain: what problem is being solved, for whom, and why it matters now.
  • Set the strategic direction for the roadmap and its prioritization, basing decisions on evidence such as data, customer insight, and business and regulatory context, rather than on stakeholder seniority or influence.
  • Translate business strategy into a roadmap with measurable outcomes, and translate delivery constraints back into business decisions.
  • Hold joint accountability with the Engineering Manager for what the team ships and its measurable impact.
  • Assess every initiative against value, usability, feasibility and business viability, including commercial, operational and regulatory considerations.
  • Represent the domain's priorities in trade-offs that span multiple domains or the wider product portfolio, operating with minimal oversight.
  • Be accountable for domain-level metrics such as quote-to-bind conversion rate, gross written premium (GWP), loss ratio and time-to-market for pricing and underwriting rule changes, and for how those metrics trade off against priorities in other domains.

Discovery & Evidence-Based Decision Making

  • Bring together the right people (Engineering, Actuarial, Commercial, Risk, Customer Experience) to work through options and trade-offs before a decision is made.
  • Drive clear recommendations grounded in customer, operational, technical and commercial impact, so decisions can be made confidently at domain level rather than escalated by default.
  • Use data and customer insight to validate assumptions and test whether a proposed change is likely to work before committing engineering investment.
  • Own the outcome measures for the domain, so Homeprotect can demonstrably show it is monitoring and improving customer outcomes over time (in support of Consumer Duty and TCF expectations).
  • Exercise sound judgement on ambiguous, high-stakes decisions where evidence is incomplete or stakeholders disagree, and be accountable for the recommendation reached.

Partnership with Engineering & the Business

  • Partner with the Engineering Manager as a joint, equal lead of the domain team, sharing accountability for the roadmap and its delivery.
  • Work closely with Actuarial teams to turn pricing models, underwriting rules and risk appetite into a roadmap engineering can build against.
  • Collaborate with Commercial teams on pricing optimisation, experimentation and controlled product changes.
  • Partner with the Policy Administration Platform team and Customer Experience teams to ensure quote and policy journeys work end to end for the customer.
  • Build trusted relationships across the business, so stakeholders see the domain roadmap as evidence-led and owned, not as a queue for requests.
  • Act as a trusted senior voice with executive and cross-functional stakeholders on decisions that reach beyond the domain.

Product Craft, Mentoring & Continuous Improvement

  • Bring product discipline to the domain: structured discovery, evidence-based prioritisation and outcome measurement, rather than requirements capture alone.
  • Continuously improve how the domain roadmap is shaped and communicated, so business and engineering share a common view of priorities and trade-offs.
  • Mentor other Product Managers, sharing craft, judgement and ways of working as they develop in the role.
  • Help define the standards, craft and career expectations of the Product Manager discipline at Homeprotect as it grows.

Knowledge, Skills & Experience

Essential

  • Proven experience as a Product Manager owning the outcome of a product area, not just producing requirements for engineering or a business stakeholder.
  • Track record of owning outcomes at significant scale: across multiple product areas, a major business capability, or comparable scope and complexity.
  • Experience building and setting the strategic direction for a roadmap based on evidence (data, customer insight, business strategy) rather than stakeholder seniority alone.
  • Experience weighing trade-offs across customer value, usability, technical feasibility and business viability, including on ambiguous, high-stakes decisions where evidence is incomplete.
  • Experience partnering closely with an Engineering Manager or engineering leader as a joint, equal lead of a team or domain.
  • Demonstrated ability to bring together stakeholders from different functions, drive a recommendation and build trust on both sides of a decision, including with senior and executive stakeholders.
  • Experience mentoring or developing other Product Managers.
  • Strong communication skills, able to translate business strategy into a roadmap and delivery constraints back into business decisions.
  • Comfortable working directly with data: able to query or interpret data (for example using SQL or analytics tooling) to test assumptions and track outcomes, rather than relying solely on others to produce insight.
  • Comfortable operating with a high degree of independence and accountability for outcomes, rather than following a pre-defined specification.

Desirable

  • Experience in General Insurance or another highly regulated industry.
  • Understanding of pricing, underwriting, actuarial or risk concepts.
  • Familiarity with Consumer Duty (TCF) and how it applies to product outcome ownership.
  • Experience helping establish or evolve a Product Manager function, its standards or its ways of working, ideally in an organisation going through a similar transformation.
  • Experience working alongside Actuarial, Commercial or Risk teams.

Company Benefits

  • A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance
  • Opportunities to focus on your professional growth whether that’s through training or other personal development opportunities - we want you to build your long-term career with us
  • Discounted home insurance for you, your friends and your family
  • An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals
  • Home working starter kit and money to spend on additional equipment you may need
  • Charitable giving scheme, so you can donate to our partner charity, or one of your choice
  • The opportunity to work alongside brilliant people, because this isn’t something that every organisation can offer!
  • Life insurance
  • Annual discretionary bonus scheme
  • Pension contribution
  • Free fruit and really good coffee for the days you come into the office
  • Local and national retail discounts
  • 25 days’ holiday (plus bank holidays) and the ability to buy and sell >5 days annually
  • Private medical cover
Senior Product Manager at Homeprotect Home Insurance
Position posted 4 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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