Homeprotect Home Insurance on cord

Homeprotect Home Insurance

Senior HR Administrator

External position
New Malden, UK
Hiring internally for Homeprotect Home Insurance?
Insurance · InsurTech
We're expert at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied
Posted
a week ago
Checked
cord regularly checks that external positions are still open
7 hours ago

Skills & Experience

Job roles: Human Resources
Experience level: Senior
Core skills considered: Building Teams, Business Analysis, Communication software, Compensation & benefits, Corporate finance
Other skills considered: Employee engagement, Employee onboarding, HR policy writing, HR software, Recruitment strategy

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 4 remote days p/w)
Visa sponsorship: Not available

Job Description

As our Senior HR Administrator, you'll be the operational backbone of the people team - the person who makes sure every colleague's experience of HR, from their contract arriving to their final payslip, is accurate, timely and handled with care.

You'll own the administration of the full employee lifecycle in The Hive, our HR system and single source of truth for people data. Accuracy is the heart of this role - the payroll we submit, the management information we report and the regulatory records we hold all need to be right first time, so that nobody has to check them twice.

Here is what makes this one different. We're a small team, which means no part of HR stays out of your reach - payroll, reward, employee relations, regulatory work and people insight all happen close enough to learn from, and there is real room to grow into the areas that interest you most. We learn from each other here, and we will back you to keep building. We'll also expect you to put AI and automation to work on the routine stuff, because the more effort you take out of the process, the more of the interesting work comes your way.


Key Responsibilities


1. Own the HR mailbox so no colleague is left waiting

The HR mailbox is the front door to our function, and how quickly and well we respond shapes how the whole business experiences HR. You own it.

  • Act as the first point of contact for all HR queries from internal and external stakeholders, resolving routine matters yourself and triaging anything sensitive or requiring judgement to the Senior HR Business Partner.
  • Respond to all employee queries within 48 hours - with a full answer where you can, or a clear acknowledgement, owner and expected timescale where you cannot.
  • Keep the mailbox organised and current, with nothing sitting unactioned and a clear record of what was asked and answered.
  • Track recurring query themes and use them to suggest better guidance, clearer comms or a process fix, so the same question stops arriving.

2. Own our HRIS as the single source of truth

You own all administrative processes in our HRIS, The Hive, so that the data in it is complete, current and trusted by HR, Finance, managers and our regulators alike.

  • Enter and maintain all employment, pay, work pattern, benefits and documentation records accurately and on time.
  • Run periodic data accuracy audits, resolve exceptions and flag the root causes so they stop recurring.
  • Maintain the organisation chart monthly and on request.
  • Independently produce a range of employee communication, including pay increases, promotions, amended hours, job title changes and study support agreements, and action each change in The Hive.
  • Administer family leave - maternity, paternity and shared parental - including entitlement records, documentation, letters and return-to-work changes.
  • Keep pace with system updates and new functionality, and support testing of new features.

3. Deliver an accurate, on-time monthly payroll input every cycle

  • Compile the monthly payroll submission to Finance and maintain the master payroll tracker, keeping it reconciled to The Hive and ready for the payroll sign-off meeting, resolving or escalating any discrepancies.
  • Process and log all in-month changes, including approved overtime, referral and one-off bonuses, sickness and fit notes, sick pay entitlement, advance deductions, work pattern and shift changes, promotions and holiday buy/sell.
  • Apply the correct statutory and company family leave pay entitlements, and instruct payroll accordingly.
  • Produce the monthly benefits reporting pack for our providers.

4. Deliver a seamless joiner-to-leaver experience

From first contract to final payslip, you own the administration that shapes how people join us and how they leave.

  • Check pre-joining documentation is complete and accurate, draft employment contracts, and manage pre-joining forms, reference requests and manager checklists in The Hive.
  • Set new joiners up across all people and benefits systems, check HMRC starter documentation is complete and notify our payroll and benefits providers.
  • Confidently deliver the HR induction to small groups of new joiners, and carry out post-induction check-ins.
  • Support the probation process, ensuring line managers complete the correct documentation on time and escalating any performance concerns to the Senior HR Business Partner.
  • Manage the leaver process end to end - confirmation letters, marking the leaver in The Hive, benefits removal, and calculating holiday balances, clawbacks and outstanding payments for the payroll submission.
  • Maintain temporary worker and contractor administration, including contract copies, start, end and extension dates, and inductions.
  • Run the new joiner survey and support exit interviews, sharing emerging themes with the wider HR team.

5. Complete every vetting and SM&CR check to a standard that would stand up to audit

  • Complete every pre-employment and SM&CR new joiner check end to end - identity verification, right to work, DBS, credit checks and six-year references - chasing each to deadline and issuing Fit and Proper certification.
  • Administer the recertification cycle for the certified population, including periodic DBS and credit checks and ongoing right to work and visa tracking.
  • Maintain accurate, audit-ready SM&CR records and evidence, chasing colleagues to complete certification requirements on time.

6. Produce people data and MI that others can act on with confidence

  • Produce recurring employee demographic reports, including training and competence, CPD completion and objective-setting reporting.
  • Prepare clean, reliable datasets for the wider HR team, and provide ad hoc datasets to other functions when required, drawing out insights from the raw data rather than just supplying numbers.
  • Produce the attendance tracker every month for all locations, to ensure all employees are in compliance with our attendance policy.
  • Respond to routine ad hoc data requests accurately and on time.

7. Use AI and automation to take the manual effort out of HR

This is a high-volume role, and we don't want you spending your day on work a tool could do. We expect you to actively look for where AI and automation can take effort out of the process, and to use them well and safely - applying your own judgement to every output, and only ever using tools approved for the data you are putting into them.

Alongside these, you'll provide ad-hoc administrative support to HR colleagues where required.


Knowledge, Skills & Experience

  • Meticulous attention to detail - this is the heart of the role. You get it right first time, on records that other people, other systems, Finance and our regulators all depend on
  • Calm and organised under pressure - able to prioritise, multi-task and own a busy recurring calendar of activity without being chased
  • Creative and solutions-focused - we are small but complex, and our challenges are genuinely our own, so the textbook answer often will not fit. We are looking for someone who enjoys working out a better way rather than waiting to be told one

Company Benefits

  • A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance
  • Opportunities to focus on your professional growth whether that’s through training or other personal development opportunities - we want you to build your long-term career with us
  • Discounted home insurance for you, your friends and your family
  • An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals
  • Home working starter kit and money to spend on additional equipment you may need
  • Charitable giving scheme, so you can donate to our partner charity, or one of your choice
  • The opportunity to work alongside brilliant people, because this isn’t something that every organisation can offer!
  • Life insurance
  • Annual discretionary bonus scheme
  • Pension contribution
  • Free fruit and really good coffee for the days you come into the office
  • Local and national retail discounts
  • 25 days’ holiday (plus bank holidays) and the ability to buy and sell >5 days annually
  • Private medical cover
Senior HR Administrator at Homeprotect Home Insurance
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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