Howden Group Holdings on cord

Howden Group Holdings

Senior Corporate Account Handler

External position
Bristol, UK
Hiring internally for Howden Group Holdings?
Insurance
We are an international insurance group with employee ownership at our heart.
Posted
a month ago
Checked
cord regularly checks that external positions are still open
10 hours ago

Skills & Experience

Job roles: Account Executive
Experience level: Senior
Core skills considered: Account Management, Business development, Client relations
Other skills considered: Communication software, Stakeholder Management, Business Development Strategy

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

The Senior Corporate Account Handler/ Team lead will combine high-level corporate client handling with day-to-day leadership of the Bristol Corporate Handling Team. They will deliver expert support across new business, renewals and mid-term changes, assist with complex and high-value placements, and ensure clients receive suitable cover and strong pricing. Alongside this, they will manage, motivate and develop the team, oversee performance and resource allocation, and help implement business strategies to support growth within the Health & Care division.


What you'll be doing

  • Regularly track renewal and new business activity to support effective planning, forecasting and team resourcing.
  • Supervise the prompt, accurate production of client documentation to ensure it meets service standards and client needs.
  • Manage market and third-party queries, producing high-quality market documentation that supports effective placement.
  • Plan and prioritise personal and team activities to ensure objectives, deadlines and service commitments are achieved.
  • Ensure accurate client records and oversee credit control, liaising with support technicians and IBA where required.
  • Deliver the Operating Entity's strategy within the team to drive growth, maximise shareholder value and ensure regulatory compliance.
  • Achieve agreed financial and performance targets for the team.
  • Provide updates and progress reports to senior management as required.
  • Support the development and refinement of operational systems and processes.
  • Manage assigned projects and contribute to wider business initiatives.
  • Supply accurate, timely management information to support decision-making and performance oversight.
  • Create innovative, profitable insurance structures and marketing strategies for allocated clients.
  • Review documentation and provide technical guidance to coach team members and ensure high-quality decision-making.
  • Work with the team to design appropriate broking solutions aligned to client demands and needs.
  • Lead the production of Request for Proposal and tender documentation.
  • Negotiate with insurers to secure the best balance of coverage, service and price.
  • Maintain delegated authority contracts effectively, ensuring compliance and cost efficiency.
  • Lead, motivate and develop the team, fostering a high-performance culture that supports individual growth, collaboration and business success.
  • Drive employee engagement and wellbeing, promoting an inclusive and supportive working environment in line with company values.
  • Conduct regular performance reviews, coaching sessions and development discussions, providing clear feedback and support to help colleagues achieve their full potential.
  • Provide day-to-day leadership, managing workloads, resolving issues and supporting the team in delivering exceptional service to clients and stakeholders.
  • Identify training and development needs across the team and facilitate opportunities to enhance technical knowledge, broking expertise and professional skills.

Who we're looking for

  • Bring a customer-focused approach, working independently and flexibly to meet tight deadlines.
  • Combine analytical thinking with an approachable style to build strong, sustainable relationships with colleagues and clients.
  • Show willingness to learn and support junior team members to help develop the wider team.
  • Work towards or hold ACII status, which is desirable but not essential.
  • Hold or work towards the LLMIT qualification where relevant to the role.
  • Bring extensive experience as a broker, account executive or technical expert within the insurance market.
  • Operate effectively in a high-pressure, multi-tasking environment.
  • Demonstrate detailed knowledge of the insurance market and strong understanding of product lines and associated wordings.
  • Apply advanced understanding of regulatory and legal frameworks relevant to client risk profiles.
  • Previous people management experience is desirable but not essential; we are equally interested in individuals who have demonstrated leadership potential and are eager to take the next step into a team leadership role.
  • Demonstrate a passion for coaching, mentoring and developing others, with the ability to inspire high levels of performance and engagement.
  • Show the confidence to lead by example, influence stakeholders and positively contribute to team culture and performance.
  • Possess strong interpersonal skills with the ability to support, motivate and build credibility with colleagues at all levels.
  • Demonstrate the ability to delegate effectively, manage competing priorities and support the delivery of team objectives.
  • Have a collaborative mindset and a genuine desire to help others succeed, fostering an inclusive and supportive team environment.
  • Show awareness of data and emerging technologies and how they apply within the insurance environment.
  • Communicate and negotiate effectively with clients, colleagues and markets.
  • Demonstrate strategic thinking, planning and business development capability.
  • Show strong organisational and leadership abilities with high levels of personal integrity.
  • Make sound decisions and solve problems effectively.
Senior Corporate Account Handler at Howden Group Holdings
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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