IMG on cord

IMG

Site Reliability Engineer

External position
London, UK
Hiring internally for IMG?
Sport · Entertainment · Marketing and Advertising
Power the World's Passion for Sport
Posted
a week ago
Checked
cord regularly checks that external positions are still open
17 hours ago

Skills & Experience

Job roles: Site Reliability Engineer
Experience level: Mid, Senior
Core skills considered: AWS, Azure, Docker, Kubernetes, Terraform
Other skills considered: CloudFormation, CI/CD, Python, Bash

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

IMG is looking for a Site Reliability Engineer to help design, build, operate, and continuously improve resilient, secure, and highly available platforms that underpin our digital, cloud, and broadcast-adjacent services. This role is suited to someone who combines strong infrastructure and software engineering capability with an operational mindset, and who can help embed reliability engineering practices across systems that support live, business-critical environments.

The successful candidate will play a key role in improving service reliability, observability, incident response, automation, and disaster recovery readiness across IMG platforms, while working closely with engineering, operations, and project stakeholders.


Key Responsibilities and Accountabilities

  • Design, build, and maintain reliable, scalable infrastructure and platform services across on-premises and cloud environments.
  • Improve service availability, latency, performance, and operational efficiency through engineering-led reliability practices.
  • Build and enhance observability across services and infrastructure, including monitoring, logging, alerting, dashboards, and service health indicators.
  • Define and maintain SLIs, SLOs, alerting standards, and operational runbooks for critical services.
  • Automate infrastructure provisioning, configuration, deployment, and recovery processes using Infrastructure as Code and scripting.
  • Partner with software, platform, broadcast engineering, and operational teams to improve release quality, resilience, and supportability.
  • Act as an escalation point for production incidents, leading or supporting rapid diagnosis, mitigation, communication, and post-incident follow-up.
  • Drive root cause analysis and corrective actions following incidents, with a focus on prevention and continuous improvement.
  • Support the design, testing, and documentation of high availability, backup, failover, and disaster recovery arrangements.
  • Help enforce security, access control, patching, and operational best practices across infrastructure and services.
  • Optimise system capacity, cost, and performance across environments.
  • Produce and maintain clear technical documentation, operational procedures, and support handover materials.
  • Support live event and critical operational workflows where reliability, rapid response, and stakeholder communication are essential.
  • Contribute to technical planning for new services, migrations, and platform enhancements, ensuring resilience is designed in from the start.
  • Improve reliability, stability, and recoverability of IMG's platform services.
  • Reduced mean time to detect and resolve incidents through better observability and response processes.
  • Higher levels of automation across provisioning, deployment, remediation, and operational support.
  • Clearer operational ownership, documentation, and service standards across critical environments.
  • Stronger resilience for live and client-facing workflows through tested failover and recovery approaches.

Knowledge and Experience


Mandatory

  • Proven experience in a Site Reliability Engineer, DevOps Engineer, Platform Engineer, or similar role.
  • Strong knowledge of Linux and operating system fundamentals.
  • Strong hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Experience with containerisation and orchestration technologies such as Docker and Kubernetes.
  • Strong experience with CI/CD tooling and modern software delivery practices.
  • Hands-on experience with Infrastructure as Code tools such as Terraform or CloudFormation.
  • Experience with monitoring, logging, and alerting tooling, and with designing actionable observability solutions.
  • Solid understanding of networking, security, system architecture, and distributed systems principles.
  • Strong scripting or programming capability in Python, Bash, or similar languages.
  • Experience working in high-availability, live production, or other business-critical operational environments.
  • Strong troubleshooting skills, calm decision-making under pressure, and a continuous improvement mindset.
  • Excellent communication and collaboration skills, including the ability to work effectively with technical and non-technical stakeholders.

Desirable

  • Experience supporting media, broadcast, streaming, or live event platforms.
  • Familiarity with incident management, postmortem practice, and error-budget based operational models.
  • Experience with resilience engineering, multi-site failover, and disaster recovery testing.
  • Exposure to event-driven or low-latency systems, media transport, or hybrid on-prem/cloud architectures.
  • Understanding of compliance, operational risk management, and support processes in client-facing environments.

Personal Attributes

  • Proactive and ownership driven.
  • Methodical, analytical, and detail oriented.
  • Comfortable operating in fast-moving, high-pressure environments.
  • Pragmatic in balancing engineering excellence with operational needs.
  • Collaborative, service oriented, and committed to raising reliability standards across teams.

Company Benefits

  • Income protection
  • Life insurance Private medical insurance
  • Virtual GP Pension contribution 23 days holiday + bank holidays
  • Dental insurance Green car scheme (only eligible if in a permanent contract) Season ticket loan Cycle to work scheme
  • Subsidized office canteen Free breakfast
  • Free on-site parking at Stockley Park office
  • Eye Care Endeavor Wellness - lunch and learn events
  • EAP (Employee Assistant Programme) - range of practical and emotional support services
  • Critical Illness cover Financial Wellbeing Health Cash Plan Subsidized gym membership / Class-pass/ GymPass
  • Health Screening Will Writing Dynamic office environment with great people! Regular team and company networking events/celebrations Access to free tickets to sporting and entertainment events
  • Tech Scheme
  • Taste Card
  • Travel Insurance
Site Reliability Engineer at IMG
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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