Infopro Digital on cord

Infopro Digital

Commercial Director

External position
Swindon, UK
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Posted
a month ago
Checked
cord regularly checks that external positions are still open
21 hours ago

Skills & Experience

Job roles: Account Director
Experience level: Lead, Leadership
Core skills considered: Account Management, Business development, Sales forecasting, Customer service, CRM
Other skills considered: Stakeholder Management, Pipeline management, Performance/paid, Revenue forecasting

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

Reporting to the General Manager, you will have full responsibility for the UK commercial function. You will lead the sales and account management team, define the commercial plan, establish a rigorous operating cadence and ensure consistent execution across new business, retention and account growth.

This role requires a highly strategic sales leader who can engage at Board and C-Suite level while maintaining a relentless focus on pipeline generation, opportunity conversion and revenue growth. You will combine strategic leadership with visible involvement in priority customers and major opportunities. You will create clarity around market focus, customer segmentation, sales methodology, performance standards and resource allocation, while building a team that can deliver scalable recurring-revenue growth.

Key Responsibilities

Lead the UK Commercial Organisation

  • Lead, coach and develop the UK sales and account management team, creating clear accountability for new business, retention and expansion.
  • Set individual and team objectives, clarify roles and priorities, and build a high-performance culture grounded in customer value and commercial discipline.
  • Own the commercial operating rhythm, including one-to-ones, pipeline reviews, forecast calls, account reviews and performance conversations.
  • Assess organisational capability, recruit and onboard strong commercial talent, and develop succession and capability plans.
  • Create an environment in which people are supported, challenged and equipped to perform at their best.

Set and Execute the Commercial Strategy

  • Develop and execute the UK commercial strategy across priority segments, customer types, routes to market and the full Infopro Digital Automotive product portfolio.
  • Translate business objectives into clear go-to-market plans, territories, account priorities, targets and measurable activity.
  • Drive systematic cross-selling across the full product portfolio by equipping the team to identify customer needs and deliver integrated account plans.
  • Balance new-logo acquisition with retention, renewal, cross-sell and upsell, ensuring customers benefit from the most relevant solutions while maximising customer lifetime value.
  • Define ideal customer profiles, segment the market and focus resources on the opportunities with the greatest strategic and commercial potential.
  • Contribute to budgeting, pricing, commercial planning and investment decisions, using data and market insight to guide decision-making.

Build a Scalable Recurring Revenue Engine

  • Ensure the commercial model remains focused on repeatable SaaS and subscription revenues rather than bespoke, one-off project work.
  • Establish consistent qualification, discovery, solution-selling, negotiation and account-management practices across the team.
  • Develop repeatable sales plays that can scale across customer groups, use cases, product lines and territories.
  • Partner with product, marketing and operations teams to sharpen propositions, increase adoption and remove barriers to scalable growth.
  • Create strong alignment between customer needs, the wider product portfolio and measurable business outcomes.
  • Build an active exchange with commercial leaders across the Infopro Digital Group to share market intelligence, customer opportunities, sales plays and best practice.

Own Funnel Performance, Forecasting and KPIs

  • Own the quality and health of the UK sales funnel, ensuring strong CRM discipline, consistent stage definitions and clear next actions.
  • Monitor leading and lagging indicators including qualified pipeline creation, pipeline coverage, stage conversion, sales-cycle length, win rate, average contract value and new annual recurring revenue.
  • Track retention, renewal rate, churn, expansion revenue and net revenue retention across the installed customer base.
  • Provide accurate weekly, monthly and quarterly forecasts supported by clear evidence and realistic assumptions.
  • Use data to diagnose bottlenecks, challenge assumptions, improve conversion and take corrective action early.

Lead Strategic Customers and Major Opportunities

  • Act as executive sponsor for priority accounts and maintain senior relationships with key customers and partners.
  • Personally support or lead complex, strategic and high-value opportunities where senior involvement can materially improve outcomes.
  • Position the wider Infopro Digital Automotive solutions portfolio at Board, C-Suite and executive level.
  • Ensure robust account plans are in place for key customers, covering stakeholder relationships, adoption, risk, renewal and growth potential.
  • Create a strong customer feedback loop and ensure insights are reflected in product, marketing and operational decisions.
  • Handle significant commercial escalations with sound judgement, pace and a focus on long-term customer value.

Requirements

Essential Experience

  • Proven success leading a B2B SaaS, data, information-services or subscription sales organisation with recurring revenue targets.
  • Demonstrable experience managing and developing sales and account-management teams, including performance management, coaching and recruitment.
  • Strong personal track record in new-business hunting, complex solution selling and closing strategic accounts.
  • Deep understanding of SaaS commercial mechanics and metrics, including ARR, MRR, ACV, churn, retention, NRR, CAC, pipeline coverage, conversion rates and forecast accuracy.
  • Experience building a measurable and repeatable commercial operating system through CRM, dashboards, structured reviews and a consistent sales methodology.
  • Evidence of improving team productivity, qualification, conversion, deal velocity, retention and forecast reliability.
  • Strong commercial judgement, negotiation capability and executive-level communication.
  • Ability to operate strategically while remaining close to customers, people and critical opportunities.

Highly Desirable

  • Knowledge of the automotive aftermarket, workshop networks, distributors, parts, diagnostics, repair data or related digital solutions.
  • Experience leading sales in fragmented markets with a mix of enterprise groups, networks and independent businesses.
  • Experience working in multi-country or matrix organisations, collaborating across borders and aligning local execution with wider portfolio opportunities.
  • Experience leading commercial transformation or scaling a growing subscription business.

How You Operate

  • Commercial Leader: You create strategic clarity, make disciplined choices and turn direction into consistent execution.
  • Performance-Oriented: You set a high bar, make accountability explicit and intervene constructively when performance is off plan.
  • Data-Driven: You use facts, ratios and trends to diagnose performance, allocate resources and improve the commercial system.
  • Customer-Centric: You keep customer value at the centre of strategy, sales execution and product feedback.
  • Talent Builder: You coach with clarity, recognise potential and build a team capable of sustained performance.
  • Hunter Mindset: You create momentum in the market, open doors and help the team convert ambition into qualified opportunity.
  • Scalable Thinker: You favour repeatable propositions, processes and revenue streams over bespoke, one-off project work.

What Success Looks Like

  • A clear UK commercial strategy translated into focused priorities, strong execution and measurable progress.
  • A motivated, capable and accountable commercial team with high standards and visible development.
  • A healthy, well-qualified funnel with sufficient coverage and improving stage conversion.
  • Consistent achievement of new business, recurring revenue, retention and account-growth objectives.
  • Reliable forecasting supported by clean CRM data, robust deal inspection and

Company Benefits

  • 25 days annual leave (rising up to 30 days)
  • Group personal pension plan
  • Life assurance
  • Interest free season ticket loan (STL)
  • Childcare voucher
  • Private medical insurance
  • Employee assistance programme
  • Bonusly employee recognition
  • Employee discount scheme
  • Onsite monthly chair massage
  • Eye-care Vouchers
  • Vodafone employee advantage scheme
  • Discounted gym membership
  • Agile/remote working • Additional life assurance
  • Bike to work
  • Buying holiday
  • Dental insurance
  • Give as you earn
  • Add partner to gym membershi
  • Health cash plan
  • Personal accident insurance
  • Will writing
Commercial Director at Infopro Digital
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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