Inspired Thinking Group on cord

Inspired Thinking Group

Account Director

External position
London, UK
Hiring internally for Inspired Thinking Group?
Marketing and Advertising · Content Production
Simplify. Automate. Create.
Posted
a week ago
Checked
cord regularly checks that external positions are still open
3 hours ago

Skills & Experience

Job roles: Account Director
Experience level: Lead, Leadership
Core skills considered: Account Management, Client relations, Building Teams, Stakeholder Management, Project Management
Other skills considered: Business Development Strategy, Communication software, CRM, Copywriting

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

This is an exciting opportunity to coordinate and facilitate the production and delivery of in-store Point of Sale (POS) for the M&S Food account. The Account Director works directly with the M&S Marketing in store team, liaising with key stakeholders and is responsible for keeping all campaigns within budget and on time.

The role exists in support of both the Transformation Director and ITG Business Director and is integral to the effective running of the marketing function within M&S Food, coordinating the delivery of all administrative elements of marketing campaigns and activity. Working closely with various M&S teams, the role will involve leading the ITG team to hit key critical path deadlines so that artworks, production briefs and costs are approved by key stakeholders when required, in turn allowing for a seamless campaign delivery to stores.


Key Responsibilities:

  • Line managing and developing Senior Account Managers within the team, providing clear direction, support and regular feedback to ensure a high standard of delivery across all campaigns.
  • Acting as the point of escalation for the team & M&S, proactively resolving issues, removing blockers and ensuring campaigns remain on track.
  • Leading by example in ways of working, setting the standard for pace, organisation, attention to detail and stakeholder management.
  • Being the key day-to-day contact for M&S stakeholders, building trusted relationships and ensuring confidence in the ITG team's delivery.
  • Driving momentum across projects, keeping activity moving at pace and ensuring all teams are aligned to critical path deadlines.
  • Supporting the Senior Account Managers in overseeing workflow across the account, helping to prioritise team resource and manage competing business demands.
  • Coaching team members to strengthen their commercial awareness, decision making and confidence in managing client relationships.
  • Ensuring communication across internal and client teams is clear, proactive and solutions-focused, particularly during busy campaign periods or when timelines are under pressure.
  • Taking ownership of campaign delivery standards across the team, ensuring all work is completed accurately, on time and in line with client expectations.
  • Creating a positive, accountable team culture that encourages collaboration, consistency and high performance.
  • Receiving briefs from the M&S Instore team - clearly communicating timelines, steps that will be followed and costs to be incurred.
  • Linking all briefs back to your direct teams and managing the relationships between M&S Marketing and ITG team to ensure campaigns run smoothly and artwork can be approved in good time.
  • Maintain and manage a great relationship with ITG Artwork Production Team (this team are based in Birmingham at ITG Head Office). Flag urgent or large campaigns in advance, giving them realistic deadlines in order to manage our studios resource and client's expectations of when artworks will be fulfilled.
  • Ensure all M&S cost trackers and budgets are kept up to date. Ensure costs are communicated regularly with M&S marketing.
  • Overview the ITG finance management across the entire M&S account and communicate clearly with the ITG Business Director and M&S Fashion, Home & Beauty Account Directors.
  • Support the implementation of the ITG Tech platforms, playing a key role in ensuring client communication is delivered clearly and in a timely manner. Proactively support change management across both M&S and ITG.

Requirements

  • First and foremost, you should be a people person. You should be able to demonstrate exceptional people skills and be a customer-focused fanatic.
  • Previous experience of working in an agency environment with Advertising experience would be an advantage.
  • Have a good knowledge of creative processes and a thorough understanding of in-store POS.
  • You won't be micromanaged here, the ability to manage your own time and deliver quality with speed is essential.
  • Hold strong experience with project management and trafficking multiple projects in tandem, which may be at different points in the creative process.
  • A background in retail would be an advantage but is not necessary.
  • Attention to detail is an absolute key skill to uphold and deliver - you will be managing more than one project at any given time, so managing your time effectively is crucial.
  • Comfortable in interacting with an enthusiastic and committed team - whilst being part of ITG, you will also be part of the wider M&S team.
  • Previous experience in a leadership or line management role, with the ability to motivate, support and develop others.
  • Confident in acting as a senior day-to-day client contact - building strong, credible relationships with key stakeholders.
  • Able to work at pace in a fast-moving retail environment, balancing multiple priorities while maintaining accuracy and control.
  • A natural problem solver who remains calm under pressure and can confidently manage escalations.

Company Benefits

  • 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
  • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
  • Pension Scheme – helping you save towards your retirement home in the sun!
  • Corporate Medical Cash Plan – claim back the cost of your medical treatments.
  • Smart Working Options – spend up to 40% of your working week from home.
  • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
  • Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
  • Cycle to Work Scheme – save on the cost of biking to work.
  • Monthly Employee Awards - Employee of the Month programme with £250 bonus.
  • Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
  • Referral scheme – know the perfect person to join the team? You could bag £1,500 for putting a good word in.
  • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
  • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.
Account Director at Inspired Thinking Group
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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