IRIS Software Group on cord

IRIS Software Group

Director of Engineering

External position
Hiring internally for IRIS Software Group?
Accounting · Productivity Tools
Award winning software and solutions for the businesses of the future
Posted
2 days ago
Checked
cord regularly checks that external positions are still open
7 hours ago

Skills & Experience

Job roles: Engineering Manager
Experience level: Senior, Lead, Leadership
Core skills considered: Building Teams, Cloud Computing, AWS
Other skills considered: Azure, Stakeholder Management, Technical Direction

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

As Director of Engineering (InfraOps), you will lead a central function of approximately 45 engineers responsible for Federated InfraOps, Core Infrastructure, Datastores, Service Desk operations, and near 24/7 incident support.

This is a leadership role, not a technical-authority role. You will be accountable for the organisational capability, service delivery, operating model, budget, and long-term effectiveness of the InfraOps function. Technical direction is provided through Principal Engineers and specialist technical leaders; your focus is ensuring the organisation, people, processes, governance, and commercial arrangements enable engineering teams to succeed.

You will be responsible for creating a predictable, well-governed, and trusted service organisation that supports a large and complex software estate while balancing cost, operational resilience, and service quality.


Key Responsibilities:

Function Leadership & Operating Model

You will:

  • Own the shape and operating model of the InfraOps function, its structure, roles, service offering and ways of working.
  • Define and evolve the organisational structure across Federated InfraOps, Core Infrastructure, Datastores and Support.
  • Establish clear service ownership, routing and escalation paths to remove ambiguity and single points of failure.
  • Define service boundaries and accountabilities between InfraOps and product engineering teams.
  • Set objectives, priorities, performance measures, and service expectations aligned to wider Engineering goals.
  • Escalate ownership, funding and operational risks appropriately to Engineering leadership.

People Leadership & Organisational Capability

You will lead a distributed organisation spanning the UK, US, India, and third-party partners.

Responsibilities include:

  • Line management and development of InfraOps managers and team leaders.
  • Workforce planning, succession planning, and organisational design.
  • Recruitment, skills development, career frameworks, and talent growth across all levels.
  • Building a collaborative, automation-focused culture across multiple geographies.
  • Managing partner organisations and outsourced resources to ensure cost-effective, high-quality service delivery.

Service Desk, Incident Management & Operational Support

You will ensure dependable support services for business-critical applications across the IRIS portfolio.

You will:

  • Own the governance of engineering service desk operations.
  • Oversee access and licence management processes.
  • Ensure sustainable on-call and incident response coverage with appropriate escalation paths and runbooks.
  • Partner with Critical Incident Management teams to deliver effective technical responses during major incidents.
  • Define and monitor service-level expectations, driving continuous operational improvement.

Platform, Supplier & Tooling Management

You will have responsibility for engineering-wide platforms, tooling, and supplier relationships.

Key accountabilities include:

  • Commercial ownership of function-wide suppliers and engineering platforms.
  • Leading supplier renewals, negotiations, licensing reviews and vendor governance.
  • Driving consolidation toward strategic platforms including Azure, AWS, Jira and GitHub Enterprise.
  • Cloud cost visibility, FinOps governance, forecasting and optimisation.
  • Ensuring platform assets remain secure, compliant, patched and operationally effective.

Governance, Compliance & Risk Management

You will establish and maintain a strong operational control environment.

Responsibilities include:

  • Governance of change management, release enablement, access administration, disaster recovery testing and shared services.
  • Supporting compliance and assurance initiatives including SOC 2, ISO 27001 and GDPR.
  • Identifying operational, resilience, security and capacity risks and driving mitigation plans.
  • Partnering with technical leadership to ensure platform standards and controls are adopted consistently.

Budget & Commercial Ownership

You will own the financial management of the InfraOps function.

This includes:

  • Budget ownership across headcount, contractors, partners and tooling.
  • Capacity modelling and investment planning.
  • Providing transparency on costs, service delivery and resource allocation.
  • Balancing operational demands against finite capacity and budget constraints.
  • Building and defending business cases for investment in people, tooling and infrastructure.

What We're Looking For


Essential Experience & Qualifications:

  • Degree-qualified in Computer Science, Engineering or a related discipline, or equivalent industry experience.
  • Previous Director-level (or equivalent senior leadership) experience running an infrastructure, InfraOps or operations function of comparable scale, ideally within SaaS or cloud-native software.
  • Proven experience (10+ years) in infrastructure, InfraOps or operations engineering, with at least 3 years leading and line-managing managers and teams.

Required Knowledge & Experience

  • Proven experience running a central InfraOps, infrastructure or operations function supporting multiple product teams, ideally across a diverse, M&A-driven portfolio.
  • Strong track record of designing and evolving team structures and operating models across in-house and partner/offshore resources.
  • Demonstrable ownership of budgets, headcount and supplier commercials, including renewals, negotiations, licensing and cost optimisation.
  • Experience running service desk, incident-management and on-call/24-7-oriented support models.
  • Solid working knowledge of multi-cloud (Azure and AWS) and hybrid/private-cloud environments.
  • Experience operating within SOC 2, ISO 27001, GDPR or similar compliance frameworks.
  • Strong commercial acumen with the ability to articulate the cost and value of engineering operations to senior stakeholders.

Key Leadership Competencies

Success in this role requires strength in:

  • Operating-model design
  • Service ownership and accountability
  • Pragmatic prioritisation
  • Distributed team leadership
  • Management delegation
  • Talent development and succession planning
  • Operational governance
  • Service improvement
  • Commercial and vendor management
  • FinOps and cost visibility
  • Risk management
  • Financial ownership
  • Executive stakeholder management
  • Value articulation and business alignment

Personal Attributes

We are looking for a leader who is:

  • Pragmatic, organised and outcome-focused.
  • Highly effective at building trusted cross-functional relationships.
  • Comfortable delegating authority and holding teams accountable.
  • Calm under pressure and skilled at making balanced decisions.
  • An excellent communicator who can simplify complex operational challenges.
  • Passionate about developing people and building high-performing teams.

Desirable Experience

  • Experience leading infrastructure consolidation or cloud migration programmes.
  • Experience managing teams across the UK, US and India.
  • Familiarity with FinOps practices and product

Company Benefits

  • Competitive Salary DOE
  • Healthcare plans which include HSA and FSA
  • 6% 401K match
  • Life and disability insurance
  • Competitive PTO plan
  • Tuition reimbursement
  • Health and wellness reimbursement program
  • Flexible working hours
  • Work life balance
  • Fun and collaborative culture
Director of Engineering at IRIS Software Group
Position posted 2 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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