Kroo on cord

Kroo

Fraud Analyst

External position
Manchester, UK
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FinTech · Banking · Finance
We're building a bank as social as you are. One that’s better for you, your friends, and the world we share
Active
over 6 months ago
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
20 hours ago

Skills & Experience

Job roles: Risk and Compliance
Experience level: Mid
Core skills considered: Fraud prevention, Data Analysis
Other skills considered: Customer service, Risk mitigation

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 4 remote days p/w)
Visa sponsorship: Not available

Job Description

As a Fraud Analyst, your key responsibility is to strengthen our financial crime prevention efforts. This role is crucial in ensuring the integrity of our financial transactions and preventing fraudulent activities. This position offers an exciting opportunity to make a significant impact in a rapidly evolving fintech environment.

As a Fraud Analyst, your role is critical in developing, optimising, and maintaining our card fraud prevention program to protect our customers and ensure the integrity of our card transactions and payments. The ideal candidate will have a strong background in fraud detection and prevention, an analytical mindset, and the ability to work collaboratively with internal teams and external partners. Other responsibilities include:


Responsibilities

  • Fraud Prevention: Support the development and implementation of an industry-leading fraud prevention program, continuously seeking innovative solutions and best practices.
  • Fraud Recoveries: Utilising the chargeback scheme and APP/ Indemnity processes to assist customers to have reported fraud. Conducting thorough investigations of claims and managing the fraud process from start to finish.
  • Fraud Investigations: Lead end-to-end investigations of sophisticated fraud and scam cases, including preparing and submitting Suspicious Activity Reports (SARs) to relevant authorities.
  • Transaction Review: Swiftly review high-risk transactions and payments, employing advanced detection techniques to identify potential fraud and take immediate action to protect customer funds.
  • Process Optimisation: Collaborate in the review and enhancement of existing fraud processes, systems, and procedures, ensuring they remain effective against emerging fraud tactics.
  • Trend Analysis: Utilise data analysis tools to proactively identify and monitor financial crime trends, contributing to the ongoing improvement of our fraud prevention strategies.
  • Collaboration: Maintain strong communication with other financial institutions, law enforcement authorities, and various business departments to coordinate efforts in fraud prevention and resolution.
  • Industry Collaboration: Engage with industry peers and participate in forums to stay ahead of the latest trends in card fraud and share best practices.

Requirements

While not essential, the following experience and qualifications are highly desirable in our ideal candidate for this position:

  • Proven experience as a Fraud Analyst or in a similar role.
  • Strong knowledge of fraud detection methodologies, tools, and technologies.
  • Familiarity with banking regulations and compliance requirements related to fraud prevention.
  • Proficiency in using fraud detection software, data analysis tools, and advanced Excel functions.
  • Analytical mindset with the ability to identify patterns, trends, and anomalies in large datasets.
  • Excellent problem-solving skills with the ability to make sound decisions under pressure.
  • Strong attention to detail and accuracy in data analysis and investigative work.
  • Effective communication skills, both verbal and written, with the ability to present complex information to non-technical stakeholders.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Professional certifications related to fraud detection and prevention (e.g., Certified Fraud Examiner, Certified Fraud Analyst) are a plus.

Company Benefits

We're constantly evaluating and adding benefits to best support our employee's wellbeing and to help them thrive in and outside of work. The following benefits are what we currently offer:
  • 35 total days holiday (25 annual leave, 8 bank holidays, 1 Kroo bank holiday [June 24th], and 1 day off during the week of your birthday)
  • 3 personal health days
  • An employer-sponsored volunteer programme (up to 4 hours per month supported by our partner Matchable)
  • Access to Spill, our mental health support partner
  • A workplace pension, with 5% employee contribution and a 3% employer top off
  • After 1 year of service, access to £500 from the Kroo Learning Fund for career-related L&D
  • All equipment you need to work remotely effectively, with a MacBook Pro as standard
  • Access to our modern, bustling office in Holborn, Central London, includes a full gym.
  • Access to our Cycle to Work scheme
  • Access to our Electric Car scheme
  • An enhanced parental leave policy
  • Room to grow and excel within a fast-paced, high growth start-up
Fraud Analyst at Kroo
Position posted 2 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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