Kwalee on cord

Kwalee

Lead Social Media Manager

External position
Harbury, Leamington Spa, UK
Hiring internally for Kwalee?
Gaming · Publishing · Media and Streaming
Making The Most Fun Games For The World’s Players
Posted
a week ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Brand Marketing
Experience level: Lead
Core skills considered: Content marketing, Campaign management, Communications strategy, Copywriting, Branding
Other skills considered: Stakeholder Management, Customer profiling, Social Media, Growth marketing

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

The Lead Social Media Manager will balance hands-on execution with strategic team leadership as part of the Social Media function within the Community & Social Media team in our PC & Console division.

This role is responsible for oversight of Social Media operations ranging from process, best practice, content creation and performance. As well as managing a specific set of games in Kwalee's portfolio, they will be expected to manage and develop direct reports in Social Media Operations across social media content creation and planning on key platforms such as; X/Twitter, Tiktok, Instagram Reels, and Youtube Shorts.

The role will also involve working closely with a Community counterpart to ensure seamless alignment, facilitating a funnel driven player-centric experience during go to market and lifecycle phases across multiple games in Kwalee's portfolio.


What You'll Do

Oversight of Social Media Content Creation, Platform Management, Process, Standards & Workflow:

  • Maintain and update overall process workflow for Go to Market Process across Planning, Announcements, Grind, Launch and Postlaunch phases.
  • Manage administration, access and configuration of Social Media tooling (Sprout Social for example), as required.
  • Develop and maintain KPIs for Social Media Operations across products and any potential Kwalee brand initiatives within PC & Console.
  • Maintain best practices in communication when working closely with External Stakeholders (Developers, Agency Partners) and Internal Stakeholders (QA, Production, Product Marketing).

Coordination & Collaboration with Community Counterpart:

  • Ensure weekly collective priorities are communicated within the team, where crossover is appropriate, on specific games.
  • Ensure Social Media planning output complements Community planning where appropriate. Define, develop and constantly improve upon agreed standards of process and communication within the Community & Social Media team to facilitate this.
  • Coordinate on forward planning across the portfolio, acting as a collective "Radar" for the team; actively scanning across all active projects to identify risks, resource conflicts, bottlenecks, and potential opportunities to agree priorities together.

People Management

  • Delegate game games from the Kwalee portfolio and distribute to the Social Media team as appropriate.
  • Oversee workflow and team priorities for the week to determine bandwidth, with a focus on KPIs being met.
  • Mentor team members on their games across content creation, development, engagement, moderation, and stakeholder management

Manage games

  • Manage your own allotted game games in building, monitoring, and engaging communities across the game's lifecycle and provide cover for any direct reports where required.
  • Develop Social Media plans that engage and excite players across key games, working closely with the development team to define and measure success metrics.
  • Build strong relationships with internal and external stakeholders across key games.

What You'll Bring

  • Proven experience in a Social Media Manager role, with a deep expertise in social media platform dynamics, content creation, trends, and video game culture.
  • A creative and strategic mindset for community engagement and campaign execution, with a great eye for what good looks like.
  • Experience in both setting and meeting KPIs, with the ability to build and tie to key business metrics to both inputs and outputs.
  • Proven people management experience, with a track record in leading, delegating, mentoring, and developing team members whilst fostering a collaborative environment.
  • Excellent written verbal and communication skills.
  • The ability to organise workloads effectively whilst hitting deadlines reliably.
  • The ability to convey complex ideas with strong attention to detail.
  • A strategic mindset, with the ability to design, implement, and optimise processes to achieve key objectives.
  • The ability to prioritise based on effort, impact, and business value.
Lead Social Media Manager at Kwalee
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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