Kyndryl on cord

Kyndryl

Senior Creative Technologist

External position
London, UK
Hiring internally for Kyndryl?
Internet
We design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
Posted
2 weeks ago
Checked
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2 hours ago

Skills & Experience

Job roles: AI Engineer
Experience level: Senior
Core skills considered: Artificial Intelligence, Software Documentation, APIs, API Testing, JavaScript
Other skills considered: React, Git, Cloud Computing, 3D Modelling, Embedded

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

As Senior Creative Technologist you are the Lab's primary builder: part interaction designer, part engineer, part researcher. Working to engagement direction from the Associate Director and the Director, you turn ambiguity into momentum - taking a customer opportunity from brief to service blueprint, agent concept, working prototype and evidence. You build the interaction, not only the screen: agent state, confidence, permissions, explanation, escalation and outcome, across interface, voice, device, spatial and physical touchpoints. You are customer-facing throughout, and on smaller engagements you carry the day-to-day customer relationship yourself.

You bring depth in at least one making discipline - HCI, interaction or product design, industrial design, software development or creative technology - and the range to work across all of them. You would rather get something in front of people this week than perfect it for a month, and you are unprecious about the first version and rigorous about the evidence.


What you will do

  • Make the brief buildable - Turn a customer opportunity into users, workflows, decisions, constraints and hypotheses. Map the service blueprint and the human-agent-system model: roles, knowledge, handoffs, exceptions and what should stay human.
  • Prototype at the lowest useful fidelity - Move from sketches and Wizard-of-Oz simulations to coded interfaces, live agents, connected devices or fabricated forms as the question demands. Put the perceived experience first and fake what is not needed to answer it.
  • Make it behave for real - Wire approved or synthetic data, APIs, models and tools so prototypes show credible end-to-end behaviour rather than disconnected screens.
  • Test with people before polishing - Run focused research and co-design with customers, users and subject-matter experts. Define the evidence up front, then diagnose whether a breakdown sits in the interaction, workflow, policy, data or model.
  • Work directly with customers - Present and demonstrate your work to customer teams, lead research, co-design and testing sessions, and bring tangible work into executive workshops. On smaller engagements, act as the customer's day-to-day contact with direction from the Associate Director or Director.
  • Capture the pattern behind the prototype - Separate reusable interaction logic, components, agent states, prompts, policies and evaluation assets from the customer-specific example.
  • Package the work to move - Hand pilot and delivery teams the flows, code, assets, dependencies, risks and test evidence they need to continue without starting over.
  • Explore the edge - Experiment with sensors, microcontrollers, edge devices, fabrication and ambient feedback, and use the Lab's protected moonshot capacity to test high-upside ideas in human-AI collaboration.
  • Scope and partnerships - You own the making within an engagement - the quality, credibility and learning value of the prototypes and artifacts you carry - and the day-to-day customer relationship on smaller engagements. The senior executive relationship sits with the Associate Director and Director.
  • You own assigned workstreams and prototypes - Day-to-day design, technical exploration, build, testing, evidence and handoff, and the customer sessions that go with them.
  • The Associate Director and Director set engagement direction - Customer journey, executive relationship, opportunity framing, prioritization and post-Lab outcome. On smaller engagements you carry the customer relationship within that direction.
  • Engineering and Lab operations own their domains - Engineering leads own production architecture, security, integration and deployment; you own prototype behaviour and the intended human-AI experience. Scheduling, hospitality, AV, safety and equipment sit with Lab operations.
  • Success looks like - Customers experience and question the opportunity before major investment; testing visibly changes the design; delivery teams continue the build and other Lab teams reuse the patterns, assets and evaluation methods behind it.

What you bring


Minimum qualifications

  • Education - Bachelor's degree in interaction design, HCI, industrial design, computer science, engineering, architecture or another creative or technical discipline, or equivalent practical experience.
  • Experience - 5+ years in creative technology, design technology, interaction design or software prototyping, including 2+ years building prototypes for customers or stakeholders under time pressure.
  • Portfolio - A link or PDF of recent work showing prototypes you built yourself, the question each one answered and what changed as a result - not only strategy decks or polished screens.
  • Language - Business-level fluency in English.

You will thrive here if you have

  • Depth in one craft, range across several - HCI, interaction or product design, industrial design, software development or creative technology, with the ability to build directly in at least one medium and collaborate across code, agents, data, devices and fabrication.
  • Practical AI fluency - A working grasp of generative and agentic systems, an AI-native way of working and the habit of picking up new capabilities quickly and applying them responsibly.
  • Research and evaluation instincts - Experience learning with people and turning evidence into concrete changes to an interaction or system.
  • Fluency in both design and engineering language - The judgment to work with customers, designers, researchers, engineers and industry experts, and healthy habits for seeking feedback and acting on it.
  • Customer presence - Comfort presenting, demonstrating and running sessions with customer teams, and the judgment to carry a smaller engagement day to day.

Preferred Skills

  • Advanced degree - Master's degree in interaction design, HCI, design engineering, computational design or a related field.
  • Software prototyping stack - Modern web front end (TypeScript or JavaScript, React), Figma, Git, API integration and LLM or agent frameworks, with working knowledge of at least one cloud platform.
  • Embodied and physical AI - Microcontrollers and edge devices (Arduino, Raspberry Pi, ESP32 or similar), sensors, firmware, wireless connectivity, 3D printing or CNC fabrication, spatial audio or ambient feedback.
  • Immersive and motion - Unity or Unreal, WebGL or Three.js, AR or VR headsets, 3D tools such as Blender or Rhino, motion tools such as After Effects.
  • Lab, studio or consultancy background - Time in an innovation lab, product studio, design consultancy, creative agency or research group, building for clients under time pressure.
  • Mobility - Willingness to travel to customer sites and Lab locations as engagements require.
Senior Creative Technologist at Kyndryl
Position posted 2 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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