Landsec on cord

Landsec

Service Charge Accounting Manager

External position
London, UK
Hiring internally for Landsec?
Real Estate · Investment
Creating places that make a lasting positive contribution to our communities and planet.
Posted
a month ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Finance/Accounting
Experience level: Senior, Lead
Core skills considered: Accounting software, Budget modelling, Business Analysis, Financial reporting
Other skills considered: Excel, Financial strategy, Process management, Stakeholder Management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

This role plays a pivotal part in ensuring service charge expenditure for our most complex assets is accurately accounted for on a timely basis, robustly governed, and transparently reported utilising systems to create streamlined processes and automation. Working closely with asset management, operational teams and customers, the Service Charge Manager is responsible for overseeing service charge accounting and performance throughout the year, from monthly reporting and budgeting through to year‑end reconciliations. The role supports value‑for‑money outcomes for customers, provides analysis and insight to drive cost control and efficiency, and contributes to the performance and reputation of Landsec's flagship assets. In addition, the role carries line management responsibility for a team of four junior Service Charge Accountants, including coaching, performance management, and the development of a high‑performing, engaged team. The role also acts as a number two to the Head of Service Charge Accounting.


What makes this role unique?

  • You will combine technical expertise with people leadership, playing an active role in developing capability, performance, and future talent within the Service Charge accounting team.
  • You will play a key role in ensuring service charges deliver value for money and transparency for our customers.
  • You will be tech-literate proactively utilising new systems to streamline, automate and improve current ways of working, challenging the status quo.
  • You will gain a deep, practical understanding of how large-scale, flagship assets and shopping centres operate, from day‑to‑day expenditure through to long‑term planning.
  • You will work on some of the UK's most iconic retail and mixed‑use destinations (e.g. Bluewater), giving you exposure to complex, high‑profile assets.
  • You will build strong partnerships with asset management, property management, operations and other internal and external stakeholders, influencing decision‑making across the business with the ability to positively challenge.
  • You will contribute to enhancing trust with customers and well‑governed service charge processes.
  • You will be part of a team that plays a meaningful role in the performance, reputation and long‑term success of our flagship assets.

Principle Accountabilities

  • Lead and develop a high‑performing junior team, setting the standard for ownership, professionalism and continuous improvement within the Service Charge Accounting function.
  • Set clear expectations and standards, embedding a culture of ownership, accountability, continuous improvement and customer focus.
  • Lead by example and role model positive, growth mindset leaning into challenges with a can do attitude
  • Build strong, credible relationships with internal stakeholders, acting as a trusted advisor on service charge matters and influencing decision‑making through expertise, insight and constructive challenge.
  • Act as a role model for proactive leadership, professional judgement and collaborative working, setting the tone for high standards and constructive partnership across teams.
  • Drive system optimisation and process improvement initiatives, consistently championing new tools, controls and ways of working to improve efficiency, insight and data quality.
  • Take full accountability for ensuring service charge expenditure is accurately, consistently, and timely accounted for throughout the year.
  • Prepare and post monthly Service Charge expenditure accruals, prepayments and asset-specific journals
  • Review Service Charge expenditure vs budget and challenge where appropriate, to drive cost efficiencies
  • Produce monthly variance reports, analysis and insight as well as conduct variance meetings with internal stakeholders identifying risks and opportunities
  • Play an active role in supporting the timely preparation, review, and monitoring of service charge budgets, including data preparation, analysis, and stakeholder engagement in accordance to agreed SLAs.
  • Proactively partner with the Operations team to ensure life cycle replacements and forward funding projects are accurately accounted for throughout the year and in the budget
  • Take full accountability for accurate and timely year-end reconciliations of Service charge expenditure and calculation of balancing charges to customers
  • Pro-actively assist internal stakeholders to respond tenant queries and support expenditure reviews

Essential Criteria

  • Proven experience of leading and managing a high performing team, driving accountability, high performance, and consistent delivery against expectations and deadlines.
  • Strong and proactive problem‑solving capability with the ability to challenge and improve processes
  • Agile and flexible, consistently champion new systems and ways of working
  • High level of accountability and ownership of deliverables and outcomes
  • Demonstrated ability to critically evaluate information and existing processes, and confidently challenge ways of working to drive successful outcomes.
  • Demonstrated ability to manage detail pragmatically, balancing accuracy with efficiency and business priorities.
  • Resilient in the face of challenges and adversity whilst demonstrating integrity and courage through decision making.
  • Strong understanding of accounting principles, including the accurate recording and interpretation of financial transactions.
  • Strong understanding of budgeting and variance analysis
  • Attention to detail and analytical skills with the ability to distil complex information concisely
  • Effective Business partnering skillset and ability to build strong stakeholder relationships working collaboratively with cross functional teams
  • Able and passionate about mentoring and supporting junior team members
  • Demonstrated ability to work under pressure and deliver to challenging deadlines
  • Excellent communication skills (written and verbal) across all levels of the organisation
  • Advanced Excel skills
Service Charge Accounting Manager at Landsec
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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