Lendable on cord

Lendable

Direct Marketing Growth Manager

External position
London, UK
Hiring internally for Lendable?
FinTech
Bringing consumer finance into the digital world.
Active
over 6 months ago
Posted
a month ago
Checked
cord regularly checks that external positions are still open
9 hours ago

Skills & Experience

Job roles: Growth Marketing
Experience level: Senior, Lead
Core skills considered: Business development, Business Development Strategy, CRM, Data Analysis, SQL
Other skills considered: Copywriting, Customer profiling, Customer service, Customer support

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 3 remote days p/w)
Visa sponsorship: Not available

Job Description

We're entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.

Direct Mail is one of our highest-potential offline channels and we're hiring a leader to turn it into a scaled, precise, and defensible growth engine. We're looking for a Head of Direct Mail & CRM to own the channel end-to-end: creative, sends, logistics, offers, and reporting, but also the analytical core that makes it work, building the response model and sourcing the data pipeline and user-data enrichment that let us target the right customer, with the right offer, at the right moment. You'll be equally at home briefing a creative and writing the SQL: someone who can scale the channel rapidly, but sustainably, anchored to our LTV data rather than raw volume.

This is a rare hybrid role. You'll be both the operator running a physical, logistically demanding channel and the model-builder (with a team to support) deciding who we mail and why. If you want the autonomy to build a channel from the data up, and the budget and product depth to make it a top-of-funnel powerhouse, this is it.


What we're looking for:


Essential:

  • 7+ years across direct mail, CRM, lifecycle or performance marketing, with at least 2-3 years owning a channel or function end-to-end
  • Hands-on with data: you personally build response/propensity models and write the SQL/Python to source, clean and join the data behind them
  • Track record scaling a measurable acquisition or retention channel with real commercial impact (CAC, ROI, incremental LTV)
  • Fluent in the economics: you size, forecast and defend a channel on unit economics and LTV, not volume
  • Comfortable running the operational side: creative briefs, print/mail production, logistics and vendor management
  • Strong grasp of targeting and measurement: segmentation, holdouts, incrementality testing, attribution
  • A commercial communicator who can earn the trust of finance, data, product and engineering
  • Demonstrable use of AI in your workflow (analysis, creative, modelling, automation)

Desirable:

  • Experience in financial services, regulated or other consumer categories where offers and eligibility matter
  • Experience standing up a data pipeline or enrichment stack (first-party + third-party / bureau data)
  • Experience building a channel or function from scratch
  • Familiarity with credit/lending offers, pre-approval and risk-based targeting
  • Background hiring and developing an analytics or marketing team

You're a good fit if you're:

  • Operator and analyst in one: you can run the sends and build the model that decides them
  • Commercially driven: you measure success in incremental LTV and payback, not pieces mailed
  • A first-principles thinker: you argue from data and clean experiments, not received wisdom
  • Hands-on early, scaling later: you're comfortable being the team, and the pipeline, for a while
  • Disciplined about growth: you scale fast, but never faster than the LTV data supports
  • Energised by greenfield: you'd rather build the engine than tune someone else's

What you'll be doing


Channel Strategy & Scaling:

  • Own the direct mail strategy end-to-end and set ambitious, LTV-anchored targets for volume, response and payback
  • Scale the channel rapidly but sustainably, expanding sends only as far as the economics justify
  • Own the P&L view of the channel: forecasting, budget and CAC/LTV discipline

Response Model & Data Pipeline:

  • Build the response/propensity model that decides who we mail, with what offer, and when
  • Source and stand up the data pipeline: first-party and third-party/enrichment data that feeds targeting
  • Own segmentation, holdouts and incrementality testing so every send is measured and improving

Creative, Offers & Execution:

  • Brief and iterate on creative, copy and offer design to lift response and conversion
  • Run sends, print production and logistics end-to-end, managing vendors and turnaround
  • Optimise the offer strategy against eligibility, risk and lifetime value

Reporting, Team & Cross-functional:

  • Build the reporting that ties sends to funnel, revenue and LTV and report on channel performance
  • Partner with data, product, risk, finance and the creative team to unlock targeting and offers
  • Hire and develop the team as the channel scales, and use AI to let a small team punch above its weight

Company Benefits

  • Stock options
  • Private medical (comprehensive)
  • Chefs in the office making lunch (Tuesday - Thursday)
  • Work from home budget
Direct Marketing Growth Manager at Lendable
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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