Liberty Blume on cord

Liberty Blume

Senior Manager, Payment Operations

External position
Bradford, UK
Hiring internally for Liberty Blume?
Consultancy
Giving your business the freedom to grow
Posted
4 days ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Operations
Experience level: Senior, Lead
Core skills considered: Accounts payable, Accounts receivable, Business Analysis, Project Management
Other skills considered: Stakeholder Management, Process management, Training & development

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: FTC
Remote working: On-site
Visa sponsorship: Not available

Job Description

Our mission is to provide simple and efficient processing with controlled, high-quality service, enabling our customers to excel in their own service delivery.

The Payment Operations team is responsible for several key areas including

  • End-to-end processing of all financial transactions such as billing, customer payments, accounts payable & receivable, in compliance with supplier accounts, applicable legislation and internal policies
  • Operational cash forecasting and working capital tracking
  • Processing supplier payments & employee expenses

This is a key role within the Payment Operations function, with a dedicated focus on the Sunrise GmbH account. As Senior Manager of the Sunrise Purchase to Pay (P2P) Team, the role will act as workstream lead across invoice processing, query management and operational procurement activities delivered on behalf of Sunrise. The position will also play a central role in driving transformation and supporting Sunrise's P2P initiatives, ensuring services are delivered in line with agreed SLAs and KPIs.

Reporting to the Payment Operations Director, the role will oversee the accurate, efficient and controlled delivery of P2P operations. It will be accountable for consistently delivering high-quality outcomes, providing strategic support and input to the Head of P2P at Sunrise, and collaborating with key stakeholders to identify, implement and embed both technical and practical solutions.


What will you be doing?

  • Identify opportunities for digital innovation and improvement across various Payment Operations functions
  • Collaborate with Transformation and Technology teams to define Payment Operations digital needs
  • Lead digital transformation changes within Payment Operations functions
  • Facilitate the implementation of new technology by supporting testing requirements within the designated delivery timelines
  • Reimagine operational processes to drive a best in class, end-state solution whilst aligning with market needs
  • Ensuring accurate and efficient delivery of all payment operations processes and providing leadership to the wider team in order to achieve KPI's and deliverables
  • Leading and resolving all high-profile customer escalations
  • Key contact to Sunrise, working with senior stakeholders to ensure fast query resolution and excellent customer service
  • Continuously review current processes, identify improvements and work with Digital Teams to deliver a solution
  • Responsible for coordinating with all teams within Payment Operations to improve the customer experience
  • Responsibility for delivery of any changes to operational structures

We tend to look for people with:


Essential:

  • Experience working within a fast-paced accounts payable or accounts receivable department & delivering to timelines
  • Experience of delivering process improvements and transformation change within a transactional finance department
  • Strong excel skills essential
  • Attention to detail
  • Clear and concise written communication skills
  • Strong verbal communication skills to explain issues and provide clear and important interpretation of analysis conducted
  • To be able to lead and control meetings with senior stakeholders
  • Be able to present information in a clear and concise format
  • Stakeholder management (up to and including ExCom isn't essential but would be beneficial) - to be able to understand finance and operational customers' needs and requirements to provide excellent customer service
  • Organisation & time management
  • Ability to work under pressure whilst maintaining customer excellence
  • Experience co-ordinating change programs that feed into multiple teams from an operational perspective
  • Resilience
  • People management
  • Managing and implementing compliance controls

Desirable:

  • Strong understanding of SAP & Ariba
  • In-depth understanding of a P2P function
  • Agile worker
  • Training & development
  • Project management
  • Operational understanding of SOX & IFRS
  • Reporting experience
  • Knowledge of basic accounting principles
  • Collaboration working across internal and external teams in multiple offices to deliver improvements and standard process within the team
  • Ability to work under pressure & meet targets without compromising on quality
  • Solution driven - problem solver, open to change and different ways of doing things
  • Keen interest in automation technology and driving operational improvement.
  • Develops great relationships, is straight up and fair, always credible, accessible and approachable. Is mindful of the commercial aspects and impacts on people
  • Create a smart disruption by challenging the way things are done, having a critical eye, learning from activities and being prepared to try new ways of doing things. Ability to adopt a consultative approach with our partners
Senior Manager, Payment Operations at Liberty Blume
Position posted 4 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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