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Makers

AI Coach

External position
London, UK
Hiring internally for Makers?
EdTech · E-Learning
Become or Hire a World-Class Developer.
Active
over 6 months ago
Posted
a week ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Business Analyst
Experience level: Mid, Senior
Core skills considered: Business Analysis, Data Visualisation, Business development, Stakeholder Management
Other skills considered: Process management, Product Strategy, Technical Writing

Logistics

Base salary: £45K - £65K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

As AI Coach at Makers, you will be front and centre in coaching learners as they embark on apprenticeships and other programmes that put AI at the forefront. You will coach on our leading AI Essentials L3 programme, as well as other AI products and programmes. Your key partner in your work will be the Head of AI Coaching, who is responsible for the quality of our AI programmes. Success in this space is delivering learning that blends the best of Makers learning approaches with the most cutting edge and exciting insights into contemporary AI for business, driving profound and measurable impact among the learners we support and thrilling and delighting their employers.

As a Person you Are:

  • Fascinated and obsessed with the new world of AI and follow the evolution of this space constantly
  • A great coach who loves to help people grow
  • A business improvement fanatic with a business analyst skill set who loves to see how AI can transform work and drive innovation and applies this across their own work
  • Someone who loves to create imaginative, high impact and engaging learning material

You'll have the opportunity to work in all of these areas as a part of building your practice as an effective technical educator. You may move around to learn new educational techniques and styles, or spend time gaining in-depth expertise in one area.


Responsibilities

  • Coach: Through active listening and questions, you'll help learners reflect on their learning, their goals, the problems they are facing and the solutions they may try.
  • Mentor: You'll use your own experience as a professional to model skills and behaviour necessary to be an AI-enabled professional.
  • Technical expert: You'll use your technical knowledge to give expert feedback to learners as well as to help guide them towards solving their own problems.
  • Emotional support: The learning experience can be intense. Learners are often under a lot of stress and work pressure. You should be there to support them and help them make the best choices they can.
  • Education expert: Using recognised educational tools, you'll help the learners organise their learning, sequence material, rebuild their mental models and ultimately become independent self-learners.

Our training takes place both remotely and onsite. From time to time we may ask you to work from our office in London, in other locations within the UK (with reasonable notice and expenses covered) or remotely as fits the needs of our partners and learners.


Measures of Success

  • The learners you work with are achieving their learning objectives.
  • The learners you work with view their experience as demanding but rewarding, viewing our support as highly effective in helping them succeed in their journey.
  • The employers you work with understand how education works, what we teach and why, and how their learners are doing.
  • Safeguarding concerns are logged and handled promptly.
  • Systems for tracking learner progress are kept up to date for the learners you assess or work with.
  • You are consistently reflecting on and improving the work that you and your team do, both through improving our materials, your own coaching approach, technical skills, and supporting others to do the same.

Key Responsibilities

  • AI Training: The core of our approach is work related training. Learners of all backgrounds join us to gain modern technical skills and become adaptive self-directed learners who can quickly become productive members of AI use within their organisations. Coaches run workshops, provide 1:1 support, give feedback and overall ensure that learners learn. A portion of our AI training is aimed at Leaders. You are expected to contribute to this coaching.
  • Feedback and Guidance: You will work with learners to help them understand how they are doing, and what they can do to improve their skills. Part of this will be reviewing their work on a regular basis and ensuring their profiles are up to date so that they, their employers, and our funders are well-informed.

The Ideal Candidate Will Have

  • Extensive experience in Business Change/Transformation. Backgrounds could include roles such as Business Analyst, Scrum Master, Change Manager, Process Improvement Specialist, or similar positions, including proficiency with data visualisation tools, or AI tools or business intelligence platforms.
  • Practical experience in designing, implementing, and optimising business processes, covering requirements gathering (e.g., with stakeholder workshops) and process mapping (e.g., with workflow analysis and automation and/or AI tools).
  • Solid expertise in AI applications for business, with demonstrable experience in generative AI implementation.
  • An understanding of how to implement and manage AI ethics, data privacy compliance, and performance measurement for AI-driven business initiatives.
  • Signifiant experience in Microsoft Copilot, Copilot Studio, and/or Power Automate
  • Desirable:
  • Knowledge of the end-to-end business transformation lifecycle, including process optimisation, business case development, and building and managing performance dashboards using tools like Power BI or Tableau or Gemini or CoPilot.
  • Experience with agentic AI systems.
  • Strong Foundational knowledge of AI strategy and change management practices, including AI governance frameworks, stakeholder engagement, and digital adoption principles.

Company Benefits

  • Minimum holiday of 30 days including a Winter and Spring break
  • Unlimited fully paid wellness leave
  • Private Medical Insurance
  • £500 Learning & Development allowance per annum
  • Hybrid working
  • Twice-weekly yoga and daily meditation sessions
  • 20% discount on classes & treatments at Triyoga studios across London
  • Company pension
  • Enhanced parental pay & leave
  • Access to a Perks at Work account
AI Coach at Makers
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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