Manifesto on cord

Manifesto

Senior Project Manager

External position
Hiring internally for Manifesto?
Design
An agency of creatives and technologists who collaborate with exceptional organisations to change things for the better.
Active
over 6 months ago
Posted
a month ago
Checked
cord regularly checks that external positions are still open
19 hours ago

Skills & Experience

Job roles: Project Manager
Experience level: Senior, Lead
Core skills considered: Agile, Scrum, Project Management
Other skills considered: Stakeholder Management, Business Analysis

Logistics

Base salary: £40K - £60K
Employment type: Permanent
Remote working: Hybrid (up to 3 remote days p/w)
Visa sponsorship: Not available

Job Description

The Senior Project Manager role is vital in supporting our clients in delivering against their strategic objectives and helping meet the needs of their customers and supporters.

This role is focused on delivering delegated projects within our client portfolio of digital projects, support programs and partnership frameworks. You'll play a key role in ensuring we provide successful, impactful project work for our clients within the digital experience and transformation realms.

Working closely with a dedicated team of client services, strategists, designers and developers, the role is responsible for project management excellence throughout the entire project lifecycle. In return, the role works with various exciting clients within the charity, healthcare, higher education, and culture sectors.

The Senior Project Manager uses skills, knowledge, and experience to manage projects of greater complexity and challenge. It will also use the passion for craft and knowledge of different delivery methodologies to help set and maintain delivery standards across our division, mentor junior team members, and share your knowledge with our clients.

The complexity or breadth of projects, products or teams will vary in this role, depending on the context.

Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines, dependencies), budget size, and whether the project is part of our core offering or an extension of our work.

A senior project management role is expected to involve medium-high value, medium-high complexity change initiatives, and it will be performed by experienced and trained project managers.

Billable at 80%

Responsibilities

  • Ensuring delegated projects achieve agreed success KPIs, including but not limited to budget, time, scope, quality and client satisfaction
  • Taking ownership for escalation and resolution of all risks and issues that may affect meeting project/progress success KPIs
  • Maintaining accurate and timely documentation and reporting
  • Flagging any opportunities to the right people where they might be an opportunity to grow or deepen a relationship
  • Following agreed ways of working and behaviours as described by your SLT
  • Owning your part in building an effective working relationships with all colleagues, stakeholders and clients
  • Working across either portfolio delegated to either the Programme Director or Head of Project Manager (if running projects in the Programme Director's portfolio, you will also have a dotted line into the Programme Director)
  • Running Overseeing the day-to-day to day project and programme management delegated projects and programmes using agreed methodologies, approaches and frameworks
  • Being mindful of the commercial underpinning of the business and your direct contribution to meeting in-month revenue forecasts
  • Proactively managing project overburns, ensuring stability to project profit forecast
  • Develop a deep understanding of key client organisations and identify opportunities to improve the experience for clients' customers and supporters; support fostering excellent client relationships through on-site meetings
  • Making active contributions to governance and reporting forums
  • Deepening your knowledge of your craft, our sectors and the services we provide
  • Being passionate about what we do, embodying 'make pride a KPI'
  • Working in deep partnership with clients, Services and project teams
  • Contributing to new business opportunities (content, proposals and pitches)
  • Contributing to marketing content products via social media promotion, thought leadership, blogs etc of all of the portfolio of projects within the Sector
  • Adopting a mindset of continuous improvement and optimisation
  • Giving timely feedback

Dimensions

Resource complexity and nature of work teams: Medium-high value, problem solving responsibility and complexity - medium-high complexity change initiatives

Problem solving responsibility and complexity: Senior Project Manager solves medium-high complexity problems that span: Operational delivery (managing KPIs, risks, overburns), Client experience (anticipating blockers, improving outcomes), Team and process optimisation (mentoring, cross-team coordination), Technical and strategic dimensions (digital delivery constraints, aligning with portfolio goals). Complexity arises from: multiple stakeholders, evolving requirements, multiple concurrent projects, technical coordination, and the need for commercial awareness.

Change management requirements: Project and programme management can be applied to a wide variety of change and transformation projects. The differences and skills often lie in the complexity (requirements, stakeholders, timelines, dependencies), budget size, and whether the project is part of our core offering or an extension of our work.

Requirements

Professional knowledge and experience

Essential criteria

  • Agency experience
  • Passionate about creating the right environment so that we can deliver the best outcomes for our client
  • Substantial hands-on project management experience delivering several digital experience initiatives
  • A solid understanding of Agile delivery, with experienced knowledge of the Scrum framework and a solid basis for project governance and control
  • Comfortable with technical aspects of digital experience delivery and demonstrable experience across various digital experience projects such as UX, content management systems, website development, applications and integrations
  • Comfortable working with ambiguity, able to use your stakeholder and delivery skills to bring shape and clarity to project plans and outcomes
  • Able to work autonomously with little or no supervision
  • Resilient, able to juggle a large number of priorities
  • Able to work effectively across multiple projects and competing deadlines
  • Excellent relationship management, stakeholder engagement, organisation, and facilitation skills
  • Excellent organisation, and attention to detail
  • Eager to play a role in building our business and contribute to the continuous improvement of our ways of working
  • Able to support in the new business development process and take the lead for Delivery elements in new business proposals/pitches
  • Able to coach and support more Junior members of the Delivery Studio

Technical skills

  • Experienced Senior Project Manager specialising in digital experience and transformation projects within agency environments.
  • Skilled in Agile delivery, particularly Scrum, with a strong foundation in project governance and control.
  • Proven ability to manage medium to high-complexity initiatives, balancing multiple priorities and stakeholder needs with resilience and autonomy.
  • Adept at technical coordination across UX, CMS, website development, and integrations. Committed to driving project success through meticulous risk management, commercial awareness, and fostering strong client and team relationships.
  • Passionate about continuous improvement, mentoring junior colleagues, and contributing to business growth through new business support and thought leadership

Behaviours

  • Resilient and accountable takes full ownership of project delivery while effectively managing multiple priorities and ambiguity.
  • Demonstrates strong collaboration, communication, and client-focused approaches to build trust and drive successful outcomes.
  • Proactively solves problems and mentors junior team members, fostering continuous improvement and excellence.
  • Maintains commercial awareness and a passion for delivering high-quality, impactful digital experiences.

Company Benefits

We’ve tried to create the type of environment we’d all love to work in, and our consistent growth is testament to that. We promote professional development, with a number of benefits alongside your salary (and 5% matched pension), including but not limited to:

  • Personal training and development budget
  • Time set aside to innovate
  • Top of the range laptop of your choice
  • Free fruit and toast (a digital agency marches on its toast)
  • Weekly social events like 5-a-side football, pottery class, book club etc
  • All the goodies you’d expect from a Shoreditch agency: beer fridge, ping pong, Subbuteo, swegway, cinema room…
  • Travel to work/Bike scheme
  • Childcare vouchers
  • Season ticket loans
You’ll also benefit from a strong team culture with regular social events, learning opportunities, team days and lunches.
Senior Project Manager at Manifesto
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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Message Alex Yeates at Starling Bank
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