Medialab Group on cord

Medialab Group

Digital Account Manager

External position
London, UK
Hiring internally for Medialab Group?
Marketing and Advertising · Digital Services · Media and Streaming
Medialab Group is the UK’s leading independent media agency.
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
13 hours ago

Skills & Experience

Job roles: CSM/Account Manager
Experience level: Mid, Senior, Lead
Core skills considered: Account Management, Client relations, Campaign management, Communication software, Customer service
Other skills considered: Customer support, CRM, Digital Marketing Strategy, Growth marketing, Project Management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

You will take the lead in managing and supporting several Digital Executives, overseeing the day-to-day execution of digital campaigns, and ensuring seamless client communication. Reporting to an Account Director (Digital), you will be responsible for delivering high-quality work and driving performance across key accounts.

This role is primarily focused on digital, with an opportunity to work across Display and Video, as well as the opportunity to contribute to other digital channels including Search, Programmatic, and Partnerships, offering a well-rounded and strategic approach to campaign management.

This position presents a defined career trajectory, with opportunities to drive digital innovation and development across several key clients. These clients are in an exciting period of transformation, with ambitious growth plans, and this role will be instrumental in shaping their future.

You'll work on a blend of Brand and Performance campaigns, gaining exposure to both digital and offline channels and developing a deep understanding of integrated media strategies.


What you'll be doing

  • Leading the response to briefs and managing day-to-day media planning and activation for digital strategy for your key clients.
  • Managing delivery of day-to-day client leadership across digital campaigns and activations, owning the end-to-end campaign set-up process, including QA, budget pacing, and timely delivery of campaign reports.
  • Leading weekly optimisation cycles, using platform data and insights to recommend and implement performance improvements, with a focus on paid social outcomes.
  • Managing Digital Executives, ensuring best-in-class client communication and best practice activation across social channels.
  • Delivering accurate and detailed media plans and supporting annual planning across paid social and wider digital channels, providing clear rationale and performance projections informed by client and platform data.
  • Supporting Account Directors in building and presenting strategic recommendations to clients, helping them achieve long-term objectives while constructively challenging plans to drive growth.
  • Leading the set-up and QA of tracking for digital campaigns. Including pixel placement and testing to ensure accurate reporting of conversion events.
  • Contributing to digital squad initiatives, encouraging adoption of agreed processes, frameworks, and ways of working, and providing guidance to Digital Executives.
  • Supporting new business development initiatives as required.

What will you bring to the role

  • Expertise in digital activation is crucial, with strong knowledge of platform tools (e.g., Meta, TikTok, LinkedIn, Pinterest etc).
  • Proficiency in Google Analytics and a strong understanding of measurement, attribution, and tracking.
  • Proven ability to train and develop Digital Executives, ensuring high quality campaign delivery and process excellence.
  • Strong interpersonal and communication skills, with the ability to collaborate effectively as part of a client planning team.
  • Previous line management experience, with a track record of guiding and developing junior team members.
  • Highly numerate and confident in setting and monitoring budgets across multiple campaigns.
  • An ability to work across multiple accounts in a fast paced agency.

Nice to have

  • Experience in Display, Video, and DV360.
  • Experience with planning tools such as TouchPoints, TGI, and YouGov.
  • Exposure to broader digital channel planning and activation, as well as offline channels.

Company Benefits

  • 25 days holiday, including office closure between Christmas and New Year
  • Birthday day off
  • Mental Health Awareness Day off
  • Holiday buying scheme
  • Hybrid working between office and home
  • Flexi-hours
  • Work abroad scheme
  • Private Medical Insurance
  • Health Cash Plan
  • Life Assurance
  • Discounted Gym Membership
  • Retail discounts
  • Quarterly reviews to enhance career progression
  • Continuous professional development and training - CPD Platinum accreditation by the IPA
  • Internal mentoring programme
  • Membership to Bloom and bespoke mentorship for female talent
  • A long weekend/week away at Medialab’s expense for long service
  • Charity volunteering days fully paid
  • Free access to Health and Wellbeing Apps
  • Free professional counselling
  • Access to Mental Health Allies (1 in 15 employees are trained in Mental Health First Aid)
  • Enhanced parental leave pay for new parents
  • Virtual Dentist
Digital Account Manager at Medialab Group
Position posted 2 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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