Medialab Group on cord

Medialab Group

Head of Social

External position
London, UK
Hiring internally for Medialab Group?
Marketing and Advertising · Digital Services · Media and Streaming
Medialab Group is the UK’s leading independent media agency.
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
13 hours ago

Skills & Experience

Job roles: Head of Marketing
Experience level: Lead, Leadership
Core skills considered: Content marketing, Growth marketing, Project Management, Stakeholder Management
Other skills considered: Campaign management, Client relations, Communications strategy, Digital Marketing Strategy

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

We are looking for a Head of Social to lead our Paid Social team and define the strategic direction of our social product, establishing industry-leading executional playbooks and operational frameworks that guarantee excellence across every campaign.

Partnering closely with senior leadership across Planning, Digital Strategy, and AV, you will champion Paid Social both internally and externally, driving innovative media partner relationships securing high-impact new business wins, and directly overseeing channel revenue and margins. As a proven people leader, you will develop a high-performing, inclusive team culture through structured career development, and robust resource planning.


How You Will Make an Impact

Social Planning and Leadership

  • You will be responsible for developing and maintaining up-to-date Social executional planning playbooks, and ensure the team follows them consistently to deliver excellent and effective work
  • Work closely with the Head of Planning, CPO and Digital Strategy Directors to identify and develop best practice in Social planning, as well as innovating to create new aspects to the Social Product.
  • Responsible for developing the standardised tools and repeatable processes to increase the scale, speed, and reliability of our Social oversight.
  • Proactively identify and address strategic gaps in processes and offerings by collaborating with the CPO, CMDs, and Ops.
  • Champion a culture of award-winning excellence by identifying high-potential work at the brief stage.
  • You will be accountable for digital client FTEs management, upsell opportunities and sustainable delivery.
  • Senior contact point and relationship owner for relevant Media Partner. Extracting value and resources from them, as well as delivery against any JBP objectives.
  • Responsible for the delivery of Social revenue and margin delivery across all clients and new business.

Client Relationships & Leadership

  • Actively engage with the Client Planning leadership teams to ensure Social is a core component of client communication strategies where applicable and collaborate with the Head of Planning to refine the Collaboration Brief.
  • Be responsible for the quality of Social work delivered to clients, intervening where necessary with clients and internal team to take action where quality is not up to standard.
  • Champion Social by being its primary spokesperson, effectively communicating their value and capabilities to internal teams and external partners.
  • Forge strategic partnerships with senior client leaders, positioning yourself as their go-to expert for leveraging the full potential of your channel.
  • Lead and refine our paid social pitch strategy, turning every new business opportunity into a chance to innovate and set a new standard of excellence.
  • Serve as the go-to paid social expert in every pitch, driving our strategy to win new business through innovative, high-impact solutions.

People Management

  • Invest in and nurture the talent within the Social team, whilst strategically partnering with AV leadership to identify and cultivate cross-functional expertise for Medialab's future growth.
  • Develop a comprehensive Paid Social training framework that upskills cross-functional teams and guarantees consistent planning standards from high-level strategy to detailed execution.
  • Line-manage senior team members setting clear development goals, reviewing progress, and supporting growth.
  • Oversees resource and succession planning, using tools like Teamwork, Harvest and performance tracking to optimise capacity, develop future leaders, and ensure team structure supports delivery.
  • Acts as a senior escalation point, resolving operational and delivery issues constructively and swiftly, and ensuring process rigour, quality and consistency across campaign and client delivery.

What You Bring To The Team

  • Exceptional stakeholder management skills with a history of building c-suite client relationships and driving value through media partner Joint Business Plans.
  • Extensive experience driving delivery strategies across major digital channels, specifically Social.
  • Deep operational knowledge of core platforms (Meta, TikTok, LinkedIn, Pinterest) and the ability to build scalable planning playbooks, standard operating procedures, and quality-assurance frameworks.
  • Proven track record managing channel P&L, revenue margins, FTE allocation, and client pitch development, alongside hands-on experience with resource management tools (e.g., Harvest, Teamwork).
  • Strong background in line managing senior talent, building structured training frameworks, capacity planning, and applying constructive feedback methodologies.
  • Ability to integrate paid social into broader digital strategy alongside AV, Digital Strategy, and Planning teams.

Company Benefits

  • 25 days holiday, including office closure between Christmas and New Year
  • Birthday day off
  • Mental Health Awareness Day off
  • Holiday buying scheme
  • Hybrid working between office and home
  • Flexi-hours
  • Work abroad scheme
  • Private Medical Insurance
  • Health Cash Plan
  • Life Assurance
  • Discounted Gym Membership
  • Retail discounts
  • Quarterly reviews to enhance career progression
  • Continuous professional development and training - CPD Platinum accreditation by the IPA
  • Internal mentoring programme
  • Membership to Bloom and bespoke mentorship for female talent
  • A long weekend/week away at Medialab’s expense for long service
  • Charity volunteering days fully paid
  • Free access to Health and Wellbeing Apps
  • Free professional counselling
  • Access to Mental Health Allies (1 in 15 employees are trained in Mental Health First Aid)
  • Enhanced parental leave pay for new parents
  • Virtual Dentist
Head of Social at Medialab Group
Position posted 2 weeks ago

Talk directly
to who's hiring

cord intros you to the companies worth joining, from seed to enterprise.

Everything you need to find work

Surface every relevant position, direct message the people hiring and manage all your applications in one place.

Get started

Every position in one place

We index the web for open positions that might be relevant to you and bring them all in one place.

Positions you might like split into tabs based on their type

Direct messaging

No more CV blackholes. Message people hiring directly and see their activity live on cord.

A sent message to a hiring manager
A board of positions in different stages

Application management

Manage all your applications and interviews in one place.

Advanced insights

Know your worth and see how you compare with other applicants.

Visualisation of a profile match score for a position and score comparison with other applicants

Direct.
Transparent.
Human.

On cord you can message people hiring directly, see when they were last active, how responsive they are and access transparent information that you wouldn't be able to find anywhere else.

Photos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling Bank
Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
Typically responds in an hour

What people are saying

2,000+

users joining every week

Oliver on cord

Oliver

Software Engineering Consultant
It's really easy to use, has a solid selection of jobs, and makes it helpful to direct message companies. The platform seems to offer a good range of opportunities while keeping the process simple and convenient.
November, 2025
David on cord

David

Lead Software Engineer
The platform allows you to create a professional CV, making the setup process simple and polished. The internal chat also provides an easy way to directly contact hiring companies, which makes communication much more efficient.
November, 2025
40,000+

open positions

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
3 million+

messages exchanged so far

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
82.96%

response rate from companies

Aarambha on cord

Aarambha

Associate Software Engineer
Absolutely amazing idea, the ability to see which recruiters are active makes finding opportunities very quick. There is a form of transparency built into the website that lacks in any other job searching platform.
August, 2025
Adam on cord

Adam

Senior Engineer
cord was great. Clean UI, easy to browse, and the data feature made it a breeze to quickly check whether my profile would match up well with a particular role. The messaging system made it easy to approach companies but also filter out unwanted requests.
August, 2025
4.6

score on Trustpilot

Talk directly to the people that matter

Join the hundred of thousands of people using cord to find work

Get started
 on cord
 on cord
 on cord
 on cord
 on cord
+488 joined last week
Moved to your Not right positions