Mimecast on cord

Mimecast

Senior Program and Delivery Manager

External position
London, UK
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Posted
2 weeks ago
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2 days ago

Skills & Experience

Job roles: Project Manager
Experience level: Senior, Lead
Core skills considered: Agile, Scrum, Building Teams, Stakeholder Management, Project Management
Other skills considered: Communication software, Technical Direction, Business Analysis, Business Development Strategy

Logistics

Base salary: £65K - £100K
Employment type: Permanent
Remote working: Hybrid (up to 3 remote days p/w)
Visa sponsorship: Not available

Job Description

The Program and Delivery Manager is a senior partner to our Product and R&D leadership - someone who brings structure, clarity, and momentum to how we plan, prioritize, and deliver. You will work across Product and R&D to own the roadmap planning system that keeps our goals clearly defined, well-sequenced, and consistently achieved.

This role is about enabling Mimecast's Product and R&D organization to deliver on its commitments through partnership - creating the shared systems and rhythms that increase team velocity and delivery predictability, and equipping Engineering Managers and Product Managers to own their outcomes fully.

You will also play a strategic role in identifying patterns of friction, cross-functional misalignment, and systemic blockers - bringing structured analysis and solutions to leadership so that teams can move faster and with greater confidence.


What You'll Do:

Planning, Roadmap & Priority Ownership

  • Partner with Product and R&D leadership to build and maintain the area's roadmap - a clear, ranked view of priorities across the portfolio and at the team level - ensuring the right work is resourced, sequenced, and always owned.
  • Maintain full capacity visibility across your area - who is on which team, what they own, and what can realistically be committed to - so that planning decisions are grounded in reality.
  • Drive the translation of business goals into sized, sequenced deliverables with clearly owned dates - working in partnership with Product Managers to ensure estimates are grounded, commitments are realistic, and dates are held to once set.
  • Own the commitment list - the set of outcomes the organization will stand behind - keeping it visible, current, and actively protected across planning cycles.

Execution & Delivery Rhythm

  • Lead a consistent weekly cadence with Product and R&D leaders to review progress, allocate resources where they are most needed, and resolve blockers before they become delays.
  • Take active ownership of risk and dependency management across your area - identifying risks early, tracking mitigations to closure, coordinating across teams, and escalating decisively when the path to resolution requires it.
  • Keep priorities visible at the team level so that day-to-day work stays connected to the goals the organization has committed to.

AI Enablement & Team Efficiency

  • Act as an active enabler of AI adoption across Product and R&D - identifying where AI tools can meaningfully improve how teams plan, build, and deliver, and working with leaders to remove the barriers to adoption.
  • Partner with Product and R&D teams to embed AI-powered workflows into everyday practices, from sprint planning and documentation to code review and quality assurance.
  • Track AI usage and outcomes across the organization, using data to demonstrate impact, surface opportunities, and build the case for continued investment in AI-driven ways of working.

Pattern Recognition & Systemic Improvement

  • Look across teams and workstreams to identify recurring friction, bottlenecks, and cross-functional misalignment - and bring structured analysis and proposed solutions to leadership rather than simply flagging problems.
  • Contribute to the evolution of shared delivery practices across Product and R&D - from planning cadences and estimation norms to definitions of done - making what works repeatable and retiring what does not.

Metrics, Velocity & Reporting

  • Own the metrics picture for your area - tracking delivery-flow indicators such as cycle time, lead time, deployment frequency, and work in progress, alongside Jira hygiene and completion against commitments - and ensure the data is reliable and acted on.
  • Build and communicate a clear narrative of team velocity - not just what shipped, but how the team's ability to deliver is trending over time - and use it to drive continuous improvement conversations with leadership.
  • Tailor reporting for both technical and executive audiences, ensuring the right level of detail reaches the right people at the right time.

Developer Experience & Team Health

  • Stay attuned to the health of the teams you support - monitoring signals of friction, process overhead, or unsustainable pace - and work with leaders to address them before they affect delivery or retention.
  • Champion purposeful, lightweight processes that improve flow, and actively challenge ceremony that has become overhead without value.

What You'll Bring:

You have done this before - ideally across multiple engineering teams in a SaaS or cybersecurity environment. You know what good planning looks like, you have held people accountable without direct authority, and you have built the kind of visibility that makes leadership informed and confident.

  • A background in Technical Program Management, Delivery Management, or Engineering Program Management - with at least 5 years working across multi-team Product and R&D organizations.
  • A track record of owning roadmap planning and execution end-to-end - not just facilitating the process but being accountable for the outcome.
  • The analytical capability to build a metrics framework, interpret delivery-flow data, and turn signals into a coherent narrative that drives decisions.
  • Strong cross-functional influence - the ability to drive alignment and accountability across Product, R&D, and leadership without relying on organizational authority.
  • Fluency in agile delivery practices, technical enough to engage credibly in trade-off, estimation, and risk conversations with engineering teams, and pragmatic enough to apply frameworks without being dogmatic about them.
  • Exceptional communication skills - able to translate complex delivery dynamics into clear, actionable insight for both technical teams and senior leadership.
  • A genuine interest in how AI tools are changing the way Product and R&D teams work, and a drive to accelerate adoption where it creates real value.
  • High ownership and a team-first mindset - you bring problems with proposed solutions, you follow through, and you measure yourself by what the team achieves.
Senior Program and Delivery Manager at Mimecast
Position posted 2 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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