Motorola Solutions on cord

Motorola Solutions

UX Researcher

External position
Remote in UK
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Posted
a week ago
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Skills & Experience

Job roles: UX Researcher
Experience level: Mid, Senior
Core skills considered: User Research, User Testing, Qualitative Analysis
Other skills considered: Quantitative Analysis, Data Visualisation

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Remote
Work from: Within United Kingdom
Visa sponsorship: Not available

Job Description

We are looking for a curious and thoughtful UX Researcher with strong foundations in social or behavioural science. This role is well suited to someone who wants to apply rigorous research to complex, real-world problems and grow their career in applied UX research.

You may already have some experience in UX or product research. Equally, you may be completing a PhD, working in academia, government, policy, behavioural research or another applied research environment and looking to move into industry.

What matters most is how you think: asking good questions, challenging assumptions, evaluating evidence critically, designing thoughtful research and turning complex findings into a clear point of view.


What you'll do

Frame complex problems

  • Work with stakeholders to turn broad product or business questions into clear, answerable research questions.
  • Identify assumptions, gaps in knowledge and areas of uncertainty before recommending new research.
  • Review existing evidence and understand user behaviour within its wider social, organisational and technological context.
  • Look beyond individual features to understand workflows, systems and broader patterns.

Design and conduct rigorous research

  • Select research methods that fit the question and the decision being made.
  • Plan and conduct qualitative research such as interviews, contextual inquiry, observation, field research and usability studies.
  • Design studies that consider bias, validity, ethics and the limitations of the available evidence.
  • Adapt research approaches to complex environments and populations that may be difficult to access.
  • Use quantitative approaches where appropriate, including surveys, structured studies and analysis of behavioural or product data to help answer research questions and measure user outcomes.
  • Partner with other researchers and specialists when a project requires different methodological expertise.

Make sense of evidence

  • Analyse qualitative data systematically and identify meaningful patterns.
  • Analyse and interpret quantitative data alongside qualitative findings, identifying patterns and relationships while being clear about sample size, uncertainty and the limitations of the evidence.
  • Distinguish between evidence, interpretation and assumption.
  • Connect individual findings to broader product, user and strategic questions.

Influence decisions

  • Translate research findings into clear implications and recommendations.
  • Communicate complex ideas in simple, accessible ways for multidisciplinary and senior audiences.
  • Help Product and Design teams understand how evidence should influence priorities and decisions.
  • Work collaboratively with stakeholders while maintaining an independent research perspective.

Contribute to the research community

  • Share methods, learning and evidence with other researchers.
  • Contribute to reusable research knowledge rather than treating every project as an isolated study.
  • Participate in critique, peer review and research planning.
  • Develop your own methodological expertise through coaching, collaboration and practice.

What we're looking for

  • Strong research and analytical skills.
  • Experience designing and conducting empirical research.
  • The ability to take an ambiguous problem and break it into answerable questions.
  • Strong critical-thinking skills and a willingness to question assumptions.
  • The ability to evaluate the quality, strength and limitations of evidence.
  • Experience analysing qualitative research systematically.
  • The ability to identify patterns across complex or sometimes contradictory information.
  • Strong written and verbal communication skills.
  • The ability to explain research clearly to people without a research background.
  • Intellectual curiosity and a genuine interest in understanding human behaviour.
  • Comfort working independently while collaborating closely with others.
  • A willingness to learn new research methods and work across different problem spaces.

Academic background

A postgraduate qualification in a relevant social or behavioural science is preferred. We would particularly welcome applications from candidates with a PhD, or equivalent research experience.

Relevant disciplines may include:

  • Psychology, sociology, anthropology or behavioural science
  • Cognitive science, Human-Computer Interaction or Human Factors
  • Criminology, public policy, political or social science
  • Education, organisational psychology or occupational psychology
  • Science and Technology Studies or another empirical social-science discipline

Your exact discipline matters less than the research skills and way of thinking you have developed through it.

Quantitative research
Quantitative research experience is desirable, but not essential. We are interested in candidates who are curious about developing mixed-methods capability and using qualitative and quantitative evidence together.

Useful experience could include:

  • Survey design and analysis
  • Experimental or quasi-experimental research
  • Statistical analysis or quantitative usability research
  • Behavioural or product-usage data
  • Data visualisation or working with structured datasets
  • Tools such as R, Python, SPSS, SQL or similar

We are not looking for a statistician or data scientist. Candidates with strong research foundations and an interest in learning will have opportunities to develop deeper quantitative and mixed-methods expertise within the team.

Our researchers work across different kinds of questions. Some work closely with a product domain, building a deep understanding of its users, workflows and technology. Other work begins further upstream, investigating emerging behaviours, technologies, societal changes and unmet needs that may shape future opportunities.

Across both settings, the skills are closely connected: curiosity, critical thinking, rigorous research and the ability to turn evidence into better decisions.

Company Benefits

  • Competitive salary and bonus schemes.
  • Two weeks additional pay per year (holiday bonus).
  • 25 days holiday entitlement + bank holidays.
  • Attractive defined contribution pension scheme.
  • Employee stock purchase plan.
  • Flexible working options.
  • Private medical care.
  • Life assurance.
  • Enhanced maternity and paternity pay.
  • Career development support and wide ranging learning opportunities.
  • Employee health and wellbeing support EAP, wellbeing guidance etc.
  • Carbon neutral initiatives/goals.
  • Corporate social responsibility initiatives including support for volunteering days.
  • Well known companies discount scheme.
UX Researcher at Motorola Solutions
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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