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Muzz on cord

Muzz

Global Events Manager

London, UK
Marketplace · Social Media · Dating
Where Muslims Meet
Active
2 hours ago
Responds to
N/A
Responds in
N/A
Requests
None yet. Be the first one!

Skills & Experience

Job roles: Events and Community
Experience level: Mid, Senior
Core skills considered: Events management, Project Management, Marketing strategy, Communications strategy, Campaign management

Logistics

Base salary: £50K - £65K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Did you see one of our viral campaigns, like findmohamedawife.com? Or maybe you know one of the 800,000 couples who met through Muzz? Whatever brought you here, now’s the perfect time to join a team on its way to becoming the first billion-dollar Muslim app.

We're looking for a Global Events Manager to help make offline experiences a core part of how Muzz builds community around the world.

Events are a big part of how we bring Muzz to life beyond the app. From singles events to larger community experiences, you'll help create a consistent, scalable approach to events across our markets while giving local teams the tools and freedom to make each experience feel relevant to their audience.

You'll own the global events playbook, standards, measurement and operational rhythm, while working closely with Regional Leads and local Event Marketing Specialists who execute events in their markets.

This is a role for someone who loves making things happen. You should be equally comfortable building an event strategy, creating a spreadsheet, improving a playbook, analysing attendee feedback and making sure an event with hundreds of people runs smoothly.


What we’re looking for
  • 5+ years of experience in event marketing, experiential marketing, community events, hospitality, event production or a related field.

  • Proven experience planning and delivering events at scale, ideally across multiple locations or markets.

  • Strong event operations and project management skills, including managing timelines, budgets, suppliers, venues and multiple stakeholders.

  • Experience developing repeatable event formats, processes and playbooks that local teams can use.

  • Strong understanding of event economics, including budgets, cost per attendee, break-even points, profitability and ROI.

  • Highly data-driven, with the ability to establish meaningful event KPIs and use attendee data and feedback to improve experiences over time.

  • Experience developing or managing customer feedback and satisfaction measurement, ideally using NPS, surveys or similar methodologies.

  • Strong problem-solving skills and the ability to stay calm and make decisions when things don't go according to plan.

  • Excellent communication and stakeholder management skills, with the ability to coordinate teams across multiple countries and time zones.

  • Strong attention to detail and a high standard for event quality and customer experience.

  • A strong commercial mindset, understanding that successful events need to deliver both a great experience and sustainable economics.

  • Comfortable working with local teams while maintaining global standards and consistency.

  • Naturally proactive and organised, with the ability to anticipate problems before they become problems.

  • Passionate about creating meaningful offline experiences and communities, not just running events for the sake of events.


Day to day
  • Own the global events strategy, operating rhythm and standards for Muzz.

  • Coordinate the delivery of at least one singles or social event per country (of which we have 15 focus countries) per month, working with local on the ground Event Marketing Specialists.

  • Coordinate larger-scale events per country each quarter, with higher targets for larger and more mature markets.

  • Develop and maintain a global event playbook, with clear localised versions for each country.

  • Standardise event formats, processes, checklists and best practices so successful event models can be replicated across markets.

  • Work with local teams to identify which event formats are working and where new formats should be tested.

  • Support local Event Marketing Specialists with planning, logistics, suppliers, venues, budgets and event-day operations.

  • Establish clear standards for event quality, attendee experience and operational delivery.

  • Develop a consistent approach to attendee feedback and event ratings so we can measure customer experience and improvement over time.

  • Explore opportunities to capture event feedback directly through the Muzz app and other relevant channels.

  • Monitor attendance, registration, no-show rates, cost per attendee, revenue and profitability across events.

  • Analyse event performance across markets and identify opportunities to improve attendance, economics and customer experience.

  • Share event performance, learnings and best practices with Regional Leads and local marketing teams.

  • Ensure events are designed to sell out while accounting for expected no-shows.

  • Identify operational risks early and work with local teams to resolve them before events take place.

  • Build relationships with venues, suppliers, event partners and other external stakeholders where required.

  • Continuously improve Muzz's event formats, processes and customer experience based on data and local feedback.

  • Help build a scalable global events function that can consistently deliver high-quality experiences across markets.


Must-Haves
  • Global event operations - You have proven experience delivering events at scale and can build systems that allow multiple markets to execute consistently and efficiently.

  • Data-driven event management - You understand that a great event needs to be measured. You're comfortable working with attendance, cost, profitability, satisfaction and feedback data to identify what is working and what needs to improve.

  • Operational excellence - You're highly organised, detail-oriented and proactive. You anticipate problems, build robust processes and know how to make sure hundreds of people have a smooth experience.

  • Commercial & customer mindset - You care equally about the attendee experience and the economics of the event. You know how to balance quality, attendance, cost and profitability.

Company Benefits

Why join Muzz?

We’re a profitable Consumer Tech startup, backed by Y Combinator (S17) and based in London. Join our fast growing team and work on an amazing product that’s changing the world.

A great product

We’re the leading app in this space with over 15 million members worldwide and counting!

Level up quickly

Work with talented, generous people on the kinds of challenges you’ll be proud to share.

A diverse team

We have people from all walks of life all adding their unique perspective. Muslims and non-Muslims, cat lovers and dog lovers. Everyone is welcome!

Meaningful equity

We’re all working together to succeed and everyone on the team gets a slice of the pie.

A hackathon every quarter

We value curiosity and building something wacky (but useful!). Every quarter we organise into random teams and together we build, code, and prototype. Prizes and dinner complete the day!

International travel

We fly the whole team to somewhere amazing twice a year to connect and have fun.

Regular socials

Mini golf, hikes, super competitive Catan nights - we’ve done it all. Maybe you’ll be at the next social?

Generous Holiday / PTO

All full-time members get at least 33 days of holiday, regardless of where they live.

Interview Process

  1. Intro Call with Hiring Manager
  2. Exercise
  3. Team Interview - In-Person
  4. Offer!!
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Recruitment
Active 2 hours ago
Martin Gallagher on cord
Global Events Manager at Muzz
Message Martin Gallagher  ·  Position recently posted

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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