Nasstar on cord

Nasstar

SENIOR PLATFORM ENGINEER

External position
Remote anywhere
Hiring internally for Nasstar?
Consultancy · Cloud and Infrastructure · Computer and Network Security
Managed service specialist.
Posted
a week ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Cloud Engineer
Experience level: Senior
Core skills considered: Cloud Computing, Kubernetes, Linux
Other skills considered: Windows, Virtual Reality, Security and Compliance

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Remote
Work from: Anywhere
Working Timezones: (UTC) London +/- 2 hours
Visa sponsorship: Not available

Job Description

The Senior Platform Engineer is responsible for acting as a senior hands-on engineer within the team that operates and maintains Nasstar's shared cloud platform across two sites. The role combines advanced technical delivery, operational leadership and delegated technical authority across physical infrastructure, storage, Proxmox virtualisation, Windows and Linux guest operating systems, Kubernetes, backup, SAN replication and platform disaster recovery. Because the platform hosts network control-plane components, the role operates within Nasstar's Telecommunications Security Act (TSA) control framework and is responsible, at the appropriate level, for implementing, operating and evidencing allocated platform controls.

The Senior Platform Engineer helps ensure that the platform remains secure, resilient, supportable and appropriately governed. They lead complex technical work and major-incident response, contribute to operational priorities and the platform roadmap, and prepare technical recommendations for review by the Team Lead, relevant architect or Technical Design Authority (TDA).


Key Responsibilities

Technical delivery and team contribution

  • Provide day-to-day technical operations and help develop the five-person cross-skilled team covering platform, storage, Windows, Linux, Kubernetes, patching, TSA controls and Microsoft SPLA technical evidence.
  • Coach engineers, review technical work and give constructive feedback while supporting objectives set by the Team Lead.
  • Build sufficient cross-skilling and documentation to reduce key-person dependency while retaining named technical authorities for specialist areas.
  • Hold delegated technical authority for agreed primary specialisms, act as deputy for other critical disciplines and ensure the two Senior Platform Engineers provide complementary coverage across the service.
  • Support work planning, recruitment, skills development and sustainable on-call coverage, escalating capacity or capability risks to the Team Lead.
  • Promote a culture of ownership, learning, constructive challenge, automation and blameless problem investigation.

Service and operational leadership

  • Ensure effective delivery of incident, service-request, change, problem, patching, backup, capacity and lifecycle-management activities.
  • Help coordinate day-to-day technical priorities and balance reactive support, planned maintenance, risk reduction and improvement work.
  • Maintain actionable monitoring, operational runbooks, support procedures, configuration records and service reporting.
  • Lead or coordinate the technical response to major platform and OS incidents, engaging network, security, application and supplier teams as required.
  • Participate in the primary OCE rota and senior/specialist technical escalation, act as technical incident lead when appropriate, and review avoidable out-of-hours demand.
  • Maintain clear service boundaries, including managed OS, application-owner-managed OS and Kubernetes workload responsibilities.

Technical leadership

  • Act as a senior technical authority within delegated areas, provide authority when the Team Lead is unavailable or delegates it, and assure platform changes, maintenance plans, upgrades and operational standards.
  • Maintain supported platform patterns, golden images, configuration standards and automation approaches.
  • Own or perform, within delegated authority, the controlled assessment, testing, scheduling, deployment, validation and rollback of firmware, Proxmox, storage, management tooling, supported operating systems, standard agents and Kubernetes components; report compliance and manage exceptions.
  • Lead complex troubleshooting and root-cause analysis across the infrastructure and operating-system stack.
  • Ensure capacity, performance, availability and resilience risks are understood, reported and addressed within approved architecture and service levels.
  • Coordinate supplier support and technical escalation for Proxmox, HPE, NetApp and other platform products.

Security, backup and recovery

  • Operate and assure platform and OS hardening, vulnerability remediation, privileged access, segregation, logging and other security controls in accordance with approved standards and the allocated TSA control set.
  • Maintain auditable evidence for allocated TSA controls, support assurance and security testing, remediate technical findings and escalate suspected control failures or security compromises promptly.
  • Maintain accurate technical inventory, deployment controls, host and VM evidence and usage data for Microsoft software operated under SPLA; implement approved licensing rules and support reconciliation and audit while Commercial or Finance retains agreement, interpretation, formal reporting and payment accountability.
  • Ensure backup services, restore procedures and recovery testing are maintained and exceptions are visible and owned.
  • Oversee SAN replication monitoring and technical platform failover/failback procedures across the dual-site environment.
  • Ensure platform DR exercises are planned and supported, while maintaining the boundary between platform recovery and application-owner validation and recovery.
  • Work with Security and service owners to contain or escalate workloads that present material security or platform risk.

Roadmap, architecture and governance

  • Contribute evidence and recommendations to a proportionate platform roadmap focused on security, supportability, resilience, capacity, lifecycle and operational efficiency.
  • Design, assure and technically lead allocated TSA controls within delegated areas, validate continuing control effectiveness and lead remediation of technical assurance findings.
  • Provide senior technical ownership of the platform-side Microsoft SPLA inventory, deployment rules, reconciliation data and audit evidence within the agreed Commercial/Finance boundary.
  • Prepare technical options, recommendations, impact assessments and implementation plans for material platform decisions.
  • Develop and, where appropriate, present material architectural changes, new shared-platform capabilities and significant standards exceptions to the TDA with the Team Lead or relevant architect.
  • Make routine technical, lifecycle and capacity decisions within approved architecture, policy and delegated authority.
  • Ensure approved decisions are implemented consistently and that architectural or operational risks are clearly recorded and escalated.

Stakeholder and service-owner engagement

  • Maintain effective working relationships with application and service owners, Network, Security/SOC, Security/Risk/Compliance, Service Desk/NOC, Architecture, Change Management, Commercial/Finance and datacentre teams.
  • Set clear expectations about platform capabilities, application-owner responsibilities, maintenance requirements and recovery boundaries.
  • Provide accurate service, risk, capacity, patching, vulnerability, backup and lifecycle reporting to relevant stakeholders.
  • Support workload onboarding and assess requests against approved service patterns, standards and available capacity.

Decision rights

Within approved policies, architecture and delegated technical authority, the Senior Platform Engineer is expected to:

  • Coordinate assigned operational and engineering work and recommend priorities to the Team Lead.
  • Technically review and, where delegated, approve routine platform and OS changes within established standards.
  • Direct technical incident response and recommend platform failover or failback to the authorised incident or business authority.
  • Control and, where necessary, restrict administrative access to the platform and managed operating systems.
  • Reject or escalate unsupported, insecure or operationally unsustainable workload requests.
  • Require remediation or formal exception for unsupported and non-compliant configurations.
  • Escalate material design changes, standards exceptions and architectural risks through the Team Lead or appropriate governance route.

Skills, Knowledge and Expertise

Essential

  • Demonstrable experience operating as a senior infrastructure, platform, cloud or systems engineer in a production environment.
  • Strong technical grounding in virtualisation and shared infrastructure, with the ability to

Company Benefits

  • 25 days holiday
  • Flexible working and virtual working
  • Top tech
  • 4x Life assurance
  • Enhanced maternity and paternity leave
  • Retail discounts and other perks
SENIOR PLATFORM ENGINEER at Nasstar
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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