Nearform on cord

Nearform

Head of People

External position
Hiring internally for Nearform?
Engineering
We design and build mission-critical digital products at speed and scale for enterprise and public sector clients.
Active
a week ago
Posted
3 weeks ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Human Resources
Experience level: Lead, Leadership
Core skills considered: Building Teams, Business Analysis, Business development, Business Development Strategy, Compensation & benefits
Other skills considered: Employee engagement, Employee onboarding, HR policy writing, HR qualified

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

Reporting to the Chief People Officer, you will own the strategic People Operations agenda across Nearform, leading People Operations across multiple regions and time zones through the Operations Lead. You will ensure our people infrastructure, operating model, processes, systems, data and governance support the business as we scale, while transforming how People Operations works through AI, AI agents, automation and technology.

The role combines senior business partnering and strategic project leadership, working with Sales, Solutions, Strategy, Marketing and Shared Services - and leading cross-functional initiatives across the People function and wider business. You will be commercially minded, data-led and pragmatic, with the ability to simplify complexity, influence senior stakeholders and turn strategy into scalable execution.


Key Responsibilities

People & Organisational Leadership

  • Be a senior member of the People Leadership Team (PLT), contributing to the direction, strategy and leadership of the People function as a whole.
  • Provide leadership and challenge across the wider People team, helping create a joined-up, high-performing and service-oriented function across People Operations, People Advisory, Talent Acquisition and Transformation.
  • Act as a member of the extended leadership team for Nearform, contributing beyond the People agenda and bringing a strong organisational and commercial perspective to business decisions.
  • Build strong relationships with senior leaders across the organisation, creating confidence in the People function as a strategic partner to the business.

People Operating Model & Operational Excellence

  • Own the People Operations operating model and its evolution, ensuring the way People services are structured, delivered and governed supports Nearform's strategy, scale and ways of working.
  • Lead and develop a high-performing global People Operations service across multiple regions and time zones, working through the Operations Lead to deliver an effective employee lifecycle and high-quality service to employees and managers.
  • Ensure People services are simple, scalable, consistent and commercially effective, with clear accountability, service standards and effective processes across the function.
  • Lead the continuous improvement and transformation of People processes, using AI, AI agents, automation, workflow orchestration, self-service and systems integration to reduce manual activity, remove complexity and fundamentally improve how People services are delivered.
  • Identify where AI agents can automate or augment employee and manager interaction, employee lifecycle activity, knowledge access, workflow execution and administrative processes, while retaining appropriate human judgement and controls.
  • Ensure policies, processes and systems are designed for scalability and future AI capability, with transformation initiatives effectively embedded into business-as-usual.

People Data, Technology & Governance

  • Own the effectiveness and evolution of the People data, technology and governance environment, ensuring it provides the infrastructure, insight and controls required for a global, data-led People function.
  • Drive the use of AI, AI agents, automation and integrated workflows to improve data quality, reporting, decision-making and the efficiency of People processes.
  • Develop increasingly sophisticated workforce insights and analytics, enabling leaders to make evidence-based decisions on workforce cost, capacity, retention, mobility and capability.
  • Maintain robust governance across multiple jurisdictions, ensuring appropriate controls, documentation and oversight of employment practices, policies, data, systems and regulatory requirements.
  • Maintain oversight of global employment compliance, audits and regulatory obligations to ensure material risks are identified, managed and escalated.
  • Ensure the People function is due diligence ready, maintaining the data, documentation, policies, controls and evidence required to support investment, acquisition, audit, ISO certification and other external scrutiny.

Strategic Business Partnering

  • Act as the senior People partner to Sales, Pre-Sales, Solutions, Consulting, Strategy, Marketing and Shared Services, developing a deep understanding of their strategies, organisational needs and commercial priorities being hands on with employee relations matters as they arise - and getting ahead of them where possible.
  • Partner with senior functional leaders on organisation design, workforce planning, leadership capability, talent, performance, retention and organisational effectiveness.
  • Bring together the appropriate People expertise to provide integrated solutions to business challenges.
  • Use workforce data, commercial insight and organisational expertise to challenge thinking, identify risks and opportunities, and improve business performance.

Strategic Projects & Transformation

  • Own and lead high-impact strategic People and organisational projects aligned to Nearform's business priorities, working across People Practices and with senior leaders and other functions.
  • Lead cross-functional initiatives involving People, Finance, Technology, Legal, Delivery and other business areas where appropriate.
  • Turn strategic priorities into clear programmes of work, establishing ownership, measures, governance and delivery plans.
  • Ensure major initiatives move effectively from strategy and design through implementation, with the required policies, processes, systems and capabilities embedded into sustainable business-as-usual.

Who You Are

AI-Native People Operator

You understand how AI-native organisations operate and how AI tooling, AI agents, automation, data and integrated workflows can fundamentally change People Operations. You can distinguish between adding AI to existing processes and genuinely redesigning how work is delivered, using technology to reduce administration, improve self-service and employee experience, strengthen data and enable a more strategic function. You are curious, practical and comfortable experimenting with emerging technology and turning it into scalable solutions.

Strategic & Operational Leader

You combine strategic thinking with strong operational execution. You have significant experience leading global People Operations, with a strong understanding of the employee lifecycle, service delivery, systems, policies, processes, data, governance and compliance. You know what good looks like and can build simple, scalable and commercially effective operations across multiple jurisdictions, while embedding sustainable improvements.

Commercially Minded

You understand that the People Team is a business function, not simply an administrative service. You are comfortable working with Finance and P&L leaders and can connect People decisions to cost, revenue per head, growth, retention, workforce capacity and organisational effectiveness.

Data, Systems & Governance

You are highly comfortable with People data, systems and technology and understand how good infrastructure and workforce analytics improve decision-making. You have significant experience managing People governance, employment compliance and operational risk across multiple jurisdictions, including audits, regulatory scrutiny and leading due diligence processes.

Global & Consulting Experience

You have experience operating across multiple countries and jurisdictions, balancing global consistency with local requirements. You understand the people and commercial dynamics of professional services or consulting, including workforce capacity, capability, utilisation, revenue, client delivery and organisational cost.

Leadership & Influence

You are an experienced People leader who can build high-performing teams and influence senior stakeholders without relying solely on formal authority. You are pragmatic, collaborative and confident in challenging existing approaches when there is a better way.

Scale & Investment Readiness

You have experience operating in organisations undergoing significant growth, transformation or change. Experience preparing for investment, merger/acquisition, integration, audit/due diligence or IPO would be highly valuable.

Company Benefits

  • Flexbile working
  • Remote first
  • Remote working allowance
  • Training Allowance
  • Bonus Scheme
Head of People at Nearform
Position posted 3 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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