Notting Hill Genesis on cord

Notting Hill Genesis

Business Improvement Lead

External position
London, UK
Hiring internally for Notting Hill Genesis?
Real Estate · Non for Profit
Homes that build a better place for all.
Posted
a month ago
Checked
cord regularly checks that external positions are still open
13 hours ago

Skills & Experience

Job roles: Business Operations
Experience level: Lead
Core skills considered: Business Analysis, Business development, Business Development Strategy, Stakeholder Management
Other skills considered: Project Management, Agile, Scrum

Logistics

Base salary: £65K - £75K
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

Are you passionate about making organisations work better, solving complex problems and turning insight into meaningful change? We're looking for an experienced Business Improvement Lead to play a key role in shaping and delivering continuous improvement across Notting Hill Genesis. Working as part of our Business Improvement team and reporting to the Head of Business Improvement, you'll partner with senior leaders and teams across NHG to understand how we work today, identify where we can improve and turn opportunities into practical solutions that deliver measurable benefits. You'll use data, insight and recognised improvement methodologies to challenge established ways of working, simplify processes and help us improve operational performance, customer experience and value for money. This is an exciting opportunity for someone who enjoys getting beneath the surface of complex organisational challenges and bringing people together to design better, more effective ways of working. The role will support NHG's wider transformation agenda and help embed a genuine culture of continuous improvement across the organisation.


What you will do

  • Partner with stakeholders across NHG to understand existing processes, identify inefficiencies and uncover opportunities for improvement.
  • Use data and evidence to turn complex information into clear insights, recommendations and practical actions.
  • Lead the development and implementation of improvement initiatives that enhance performance, productivity and organisational effectiveness.
  • Apply structured continuous improvement methodologies, including approaches such as Lean and Six Sigma, to help teams solve problems and deliver sustainable change.
  • Understand the impact of change on colleagues and customers and ensure improvement initiatives are implemented effectively.
  • Facilitate workshops and collaborative sessions that bring together different perspectives and help teams identify innovative solutions.
  • Develop compelling cases for change, helping senior leaders understand the benefits, costs, risks and expected outcomes of improvement opportunities.
  • Monitor and evaluate improvement initiatives to ensure the expected benefits are being realised, adapting approaches where required.
  • Work closely with Business Architects to identify opportunities within NHG's Target Operating Model and determine where business improvement can add the greatest value.
  • Coach change teams and colleagues in continuous improvement tools, techniques and best practice.
  • Help develop and evolve improvement methods, templates and playbooks so that teams across NHG can deliver change consistently and effectively.

About you

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.


Requirements

  • Degree-level education or equivalent.
  • Significant experience - typically five years or more - shaping and delivering business improvement and continuous improvement programmes within a large, complex organisation.
  • A proven track record of delivering measurable improvements and sustainable organisational change.
  • Strong analytical capability, including assessing existing processes, interpreting data and converting insight into evidence-based recommendations.
  • Experience in options analysis and benefits management, with the ability to balance value, cost, risk and time-to-benefit.
  • Strong commercial awareness and the ability to understand the wider organisational impact of improvement decisions.
  • Demonstrable experience securing senior leadership buy-in and accountability for business improvement initiatives.
  • Excellent stakeholder management skills, with the credibility to work confidently with senior leaders while collaborating effectively across different teams and functions.
  • Strong influencing, persuasion, relationship-building, planning and organisational skills.
  • Excellent written and visual communication skills, including the ability to develop compelling cases for change and navigate resistance.
  • Certification or equivalent training in a relevant discipline such as Lean, Six Sigma, Kaizen, Business Analysis (BCS/IIBA) or Change Management (such as ADKAR).
  • Additional delivery-focused qualifications such as Agile or PRINCE2 would be advantageous.

Company Benefits

  • Generous pension scheme
  • Enhanced maternity, paternity and adoption pay - we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
  • Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
  • Health cash plan
  • Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
  • Interest free loans: season ticket loan, tenancy deposit loan and training loan
  • Cycle to work scheme
  • Life Assurance x 4 annual salary
Business Improvement Lead at Notting Hill Genesis
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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