Notting Hill Genesis on cord

Notting Hill Genesis

Performance Improvement Specialist

External position
London, UK
Hiring internally for Notting Hill Genesis?
Real Estate · Non for Profit
Homes that build a better place for all.
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
13 hours ago

Skills & Experience

Job roles: Human Resources
Experience level: Mid, Senior
Core skills considered: Business Analysis, Stakeholder Management
Other skills considered: Data Analysis, CIPD

Logistics

Base salary: £45K - £55K
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

As Performance Improvement Specialist, you will support the organisation's approach to improving individual and team performance and capability.

You will work closely with managers, HR Business Partners and the Employee Relations Centre of Expertise to identify and address underperformance, improve the quality of performance and probation decisions, and ensure consistent performance standards across the organisation.

Rather than focusing only on individual cases, you will use data and insight to identify recurring or systemic performance issues and help develop targeted interventions. Through this work, you will support our shift from a reactive approach to one that is proactive, insight-led and focused on continuous improvement.


How you'll make a difference

  • Driving a more proactive and consistent approach to performance management across the organisation
  • Helping managers address performance issues early, confidently and effectively
  • Identifying patterns of underperformance and supporting targeted interventions
  • Reducing reliance on formal employee relations processes by embedding strong informal performance management practices
  • Improving outcomes for colleagues through fair, consistent and supportive approaches to performance and capability
  • Strengthening manager understanding of performance management during probation and the early stages of employment
  • Improving the quality and consistency of probation and early performance decisions
  • Providing performance insight and analysis to inform leadership decision-making and workforce planning
  • Strengthening collaboration between HR Business Partners and Employee Relations colleagues to ensure a joined-up approach to performance and people risk

Your impact will be seen through improved individual and team performance, stronger manager capability, reduced recurring underperformance and a more consistent, high-performing organisation.


How you'll do it

  • Support the organisation's approach to performance and capability management, ensuring consistent standards, clear expectations and effective policy application
  • Identify patterns of persistent or recurring underperformance, using data and insight to target and prioritise interventions
  • Coach and support managers to manage performance confidently through both informal and formal approaches
  • Provide practical guidance on performance and probation decisions, including progression, extension and exit
  • Ensure performance, capability and probation approaches are fair, consistent and aligned with employment law
  • Interpret relevant legislative changes and translate them into practical guidance for managers and HR colleagues
  • Work closely with the Employee Relations Centre of Expertise to align performance management with capability processes and formal ER frameworks
  • Partner with HR Business Partners to align performance improvement activity with business priorities, workforce planning and capability needs
  • Analyse performance data and trends, providing clear insight and recommendations to improve organisational performance and reduce risk
  • Design and embed practical tools, frameworks and interventions that support consistent performance management
  • Promote a culture of accountability, continuous improvement and high performance across the organisation

All about you

Essential

  • Strong experience of managing underperformance and supporting managers with performance and capability matters
  • Strong understanding of performance management frameworks, including informal and formal capability processes
  • Good knowledge of UK employment law relating to performance, capability and probation, including the practical implications of legislative change
  • Experience of interpreting legislative or policy changes and translating them into clear, practical guidance
  • Proven ability to coach, influence and constructively challenge managers
  • Experience of identifying and responding to patterns, trends and systemic performance issues
  • Experience working with employee relations processes, particularly performance and capability cases
  • Strong analytical skills, with the ability to translate data into actionable insight and targeted interventions
  • Excellent written and verbal communication skills
  • Ability to design and embed practical tools, frameworks and interventions
  • Strong organisational skills, with the ability to manage multiple priorities and stakeholders
  • Experience working in a complex, multi-site or unionised environment

Desirable

  • CIPD Level 5 qualification, an equivalent qualification or demonstrable experience operating at this level

Company Benefits

  • Generous pension scheme
  • Enhanced maternity, paternity and adoption pay - we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
  • Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
  • Health cash plan
  • Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
  • Interest free loans: season ticket loan, tenancy deposit loan and training loan
  • Cycle to work scheme
  • Life Assurance x 4 annual salary
Performance Improvement Specialist at Notting Hill Genesis
Position posted 2 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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