Notting Hill Genesis on cord

Notting Hill Genesis

Director of Product Delivery

External position
London, UK
Hiring internally for Notting Hill Genesis?
Real Estate · Non for Profit
Homes that build a better place for all.
Posted
2 days ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Head of Product
Experience level: Lead, Leadership
Core skills considered: Building Teams, Business Analysis, Business Development Strategy, Product Management
Other skills considered: Product Strategy, Project Management, Stakeholder Management, Technical Direction

Logistics

Base salary: £115K - £125K
Employment type: Permanent
Remote working: Hybrid (up to 3 remote days p/w)
Visa sponsorship: Not available

Job Description

The Digital Director - Products & Delivery is the single accountable leader for what Notting Hill Genesis (NHG) delivers in digital services, how those services are designed or sourced, and how well they are adopted and improved over time. The role delivers NHG's Digital Mission by partnering with residents and staff to create simple, trusted services that improve access and remove barriers. It translates organisational priorities into scalable digital change, balancing user need, pace, risk and value, while ensuring services, whether built internally or procured, are secure, operable, well integrated and supported by clear evidence of benefit.


How you'll do it

  • You will build and lead a high-performing team, setting clear expectations for accountability, judgement, behaviour and outcomes. You will operate as a visible leader, spending a minimum of two days per week onsite with teams, stakeholders and delivery partners to build trust, support timely decisions and reinforce NHG's values.
  • You will be accountable for the digital product portfolio, service design approach and roadmaps, ensuring they are shaped and maintained through the Head of Digital Products, business owners and relevant service owners. In partnership, you will determine which services NHG should build, buy or adapt to deliver the greatest value, making trade-offs across demand, risk, capacity and dependencies so the organisation can absorb and sustain digital change.
  • You will remain the senior accountable digital technology authority for products and delivery, ensuring architecture, engineering, integration and AI-enabled service decisions are valid, governed and proportionate through the appropriate professional leads and assurance routes. You will ensure product, design and architectural standards are set, maintained and aligned with enterprise requirements, including code quality, operability and reuse where code is developed.
  • You will be accountable for service design, adoption and sustained use, ensuring these disciplines are led through the Head of Digital Products and informed by resident, staff and operational insight. You will drive continuous improvement through user experience, service data and operational evidence.
  • You will ensure all digital initiatives have clear, measurable benefits that can be evidenced, applying financial discipline to investment and delivery decisions so resources are directed to the highest-value outcomes.
  • You will hold vendors and delivery partners accountable for quality, outcomes, value for money and knowledge transfer, ensuring externally sourced products meet NHG's needs and strengthen internal capability.
  • You will work with the Head of Digital Operations, the Director of Digital Operations and relevant service owners to ensure digital services, whether built internally or sourced externally, are supportable, secure, well integrated and ready for live operation. You will ensure service dependencies are understood and met, operational acceptance criteria and business-as-usual support arrangements are in place, and unresolved operational risks are addressed before services move into production.
  • You will own the product and delivery policy, standards and procedural content for your area of accountability, ensuring it is aligned to the NHG Digital policy-management framework and that compliance evidence is maintained through the agreed governance route.
  • You will follow all relevant NHG and statutory policies and procedures, including health and safety and financial regulations.

The ideal candidate

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.


Essential:

  • Substantial senior leadership experience in digital products, service design, technology delivery or transformation, with accountability for people, budgets, risk and outcomes.
  • Proven ability to lead multidisciplinary teams, build capability and create a collaborative, inclusive, high-performing culture.
  • Strong experience translating organisational priorities into digital roadmaps, balancing user need, value, technical complexity, pace, risk, capacity and affordability.
  • Credible technical understanding across architecture, integration, engineering, cloud/platform services, data, cyber security, AI-enabled services and operability, with the confidence to challenge suitability, risk and assurance.
  • Strong knowledge of product management, user-centred design, service design, delivery governance, assurance and service acceptance.
  • Experience governing build, buy, adapt and retire decisions, considering fit, whole-life cost, implementation risk, supportability and long-term value.
  • Demonstrable supplier management experience, holding partners to account for quality, outcomes, value for money and knowledge transfer.
  • Experience in regulated or accountable environments, with awareness of auditability, compliance, data protection, accessibility, equality, cyber security, responsible AI and resident or customer impact.
  • Ability to provide visible, values-led leadership and clear, evidence-based advice, challenging constructively, making trade-offs and escalating risk appropriately.
  • Evidence of continued professional development through relevant experience, learning, qualifications, networks or practice; no specific qualification is mandatory.

Company Benefits

  • Generous pension scheme
  • Enhanced maternity, paternity and adoption pay - we offer enhanced maternity and adoption pay in addition to statutory entitlements (qualifying period may apply)
  • Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
  • Health cash plan
  • Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance and much more
  • Interest free loans: season ticket loan, tenancy deposit loan and training loan
  • Cycle to work scheme
  • Life Assurance x 4 annual salary
Director of Product Delivery at Notting Hill Genesis
Position posted 2 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
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