Ocado Technology on cord

Ocado Technology

Change Manager

External position
Hatfield, UK
Hiring internally for Ocado Technology?
E-Commerce · Robotics · Data
We’re putting the world’s retailers online using the cloud, robotics, AI, and IoT
Active
2 months ago
Posted
a week ago
Checked
cord regularly checks that external positions are still open
7 hours ago

Skills & Experience

Job roles: Business Operations
Experience level: Senior, Lead
Core skills considered: Building Teams, Business Analysis, Business development, Business Development Strategy, Stakeholder Management
Other skills considered: Project Management, Communication software, Communications strategy, Training & development

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

As Ocado Logistics embarks on a journey of significant growth and evolution to support its retailers' expansion plans, we are seeking a strategic Change Manager to ensure that we maximise the benefits of organisational change and maintain operational excellence.

Reporting directly into the Head of Programme Management within our Logistics Programme Management team, you will play a vital role in our future growth and transformation. This is a highly collaborative, high-visibility role where you will work dynamically across our project delivery portfolio to assure a comprehensive understanding of what change is live, planned, in execution, and landed. Your core focus will be to establish a macro-level view of our transformation landscape-minimising the negative effects of transition, balancing change load across operational teams, maximising benefits, and ensuring long-term operational acceptance, adoption, and sustainability across our logistics network.


Responsibilities

  • Establishing a Change Centre of Excellence: Managing and scaling a central change framework to build organisational maturity and change capability across a growing project portfolio.
  • Executing Change Load & Capacity Management: Leading portfolio-level change load assessments and monitoring change saturation to balance transformation pace with business-as-usual (BAU) operational stability.
  • Conducting Granular Impact Assessments: Leading robust change impact assessments across people, processes, technology, and governance structures to identify operational friction points and structural risks before deployment.
  • Driving Detailed Stakeholder Analysis: Mapping and segmenting complex stakeholder groups to understand change readiness, address specific operational needs, and minimise organisational friction.
  • Designing Comprehensive Communication Plans: Developing and executing multi-channel change communication architectures that translate strategic goals into clear, actionable, and aligned messaging for every tier of the business.
  • Influencing & Navigating Senior Stakeholders: Constructively challenging portfolio leads, directors, and senior operational stakeholders on change approach, timing, and capacity, using data-driven insights to secure executive alignment.
  • Ensuring Long-Term Adoption & Sustainability: Leading operational readiness assessments and defining clear success metrics to track, measure, and report change adoption and performance to project teams and executive management.
  • Providing Change Coaching & Upskilling: Offering expert change coaching and training to employees, people managers, and senior leaders to empower them to lead through disruption effectively.

About you

  • Proven Senior-Level Influencing: A demonstrated track record of building trust, asserting influence, and aligning senior leaders and executive stakeholders behind complex transformation agendas.
  • Executive Resistance & Conflict Management: Confident and poised when challenging senior operational and business leads on approach, project timelines, and business impact-using data and forward-thinking analysis to resolve friction and build win-win mitigation strategies.
  • Expertise in Change Tools & Methodologies: Hands-on experience designing and executing core change deliverables, including granular change impact assessments, stakeholder analysis matrices, change load evaluations, and multi-tier communication plans.
  • Portfolio & Matrix Leadership: Extensive track record managing and delivering structured change frameworks across complex matrix structures, multi-site operational environments, and varied project portfolios.
  • Analytical & Data-Driven Capabilities: Comfortable using data, readiness indicators, and sentiment metrics to uncover risks, face challenges head-on, and question expert opinions to protect operational performance.
  • Self-Motivated & Agile: Highly organised with exceptional time management to adapt to rapidly changing events, manage overlapping timelines, and keep project deliverables strictly on track.
  • Curious & Continuous Learner: Committed to continuous improvement, looking for opportunities to optimise project processes, utilise quality assurance principles, and deliver greater strategic value.

Qualifications

APMG, Prosci, or an equivalent change management accreditation is highly desired.

Company Benefits

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and;

  • Hybrid working patterns meaning part of the working week can be spent working remotely (typically 3 days per week). However, your working pattern will depend upon your role/team.
  • 30 days working from anywhere policy
  • Wellbeing support through Apps such as Unmind and an Employee Assistance Programme
  • 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
  • Pension scheme (various options available including employer contribution matching up to 7%)
  • Private Medical Insurance
  • 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
  • Train Ticket loan (interest-free)
  • Cycle to Work Scheme
  • Free shuttle bus to and from Hatfield Train Station to the Hatfield offices
  • Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
  • Opportunity to participate in Sharesave and Buy as You Earn share schemes
  • 15% discount on Ocado.com and free delivery for all employees
  • Income Protection (can be up to 50% of salary for 3 years)
  • Life Assurance (3 x annual salary)

We also have regular divisional socials, sports clubs not to mention the Ocado Technology Academy for a packed schedule of courses, conferences and events. If you think you have what it takes to make a difference, please submit your application below.

Change Manager at Ocado Technology
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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