Opensignal on cord

Opensignal

Comparison Operations Analyst

External position
London, UK
Hiring internally for Opensignal?
Analytics · Market Research · Telecomms
We are Opensignal, a mobile analytics company recognized across the industry as the independent global standard for measuring real-world mobile network experience.
Active
over 6 months ago
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Business Analyst
Experience level: Mid, Senior
Core skills considered: Business Analysis, Stakeholder Management, Data Analysis
Other skills considered: Customer service, Project Management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

How you will make an impact: We are looking for an individual to join our growing comparison team who has some experience in either comparison products or product operations. The right candidate will have fantastic attention to detail, the ability to work in a fast paced environment across a wide variety of tasks and the ability to communicate well between our clients, partners, internal comparison team and development teams to co-ordinate and implement technical changes for our major UK comparison services clients including Go.Compare & Confused.

The successful candidate will be responsible for ensuring that our comparison services run accurately & efficiently reflecting the most up to date products and pricing in the market (ideally faster than our competitors!), own the co-ordination, delivery and testing of product changes along with supporting completion of testing and performance analysis.


Primary Responsibilities:

Stakeholder Relationship Management Working in collaboration with the comparison team to own the delivery of the following:

  • Day to day management of comparison partner product queries
  • Support the day-to-day management of the comparison product display
  • Management of product database
  • Management of the channel customer offer merchandising

Product Testing & Analysis

  • Conduct testing performance analysis to identify trends, opportunities, and risks across the comparison channel.
  • Monitor competitor activity and market developments, providing regular insights to inform product and commercial strategy.
  • Track and report on consumer trends, contributing to product and positioning decisions that keep our services relevant and competitive.
  • Coordinate incoming technical change requests with stakeholders from analysis through to delivery.
  • Co-ordination of the product testing roadmap including the completion of user acceptance testing for technical changes

Product & Channel Optimisation

  • Support product optimisation initiatives, identifying opportunities to improve channel performance and customer experience.
  • Scope and coordinate delivery of all channel changes and partner onboarding activity, working closely with internal development teams.
  • Ensure comparison services reflect the most current and accurate products and pricing in the market at all times.

Compliance & Governance

  • Work within FCA regulatory requirements applicable to UK insurance comparison, including adherence to Treating Customers Fairly (TCF) principles.
  • Maintain accurate records and documentation in line with internal governance and audit requirements.

Knowledge & Skill: Essential:

  • Proven background in comparison, online marketplace, or a related digital/commercial environment.
  • Commercially astute, with a track record of driving value through data insight and channel performance analysis.
  • Strong analytical mindset - confident working with data to identify trends, opportunities, and risks.
  • Understanding of why consumers and providers use price comparison services, and what drives channel performance.
  • Methodical and process-driven, with excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment.
  • A self-starter who takes initiative and follows through with minimal supervision.
  • Exceptional attention to detail - you take accuracy seriously and hold yourself and others to a high standard.

Desirable

  • Direct experience working with major UK aggregators (e.g. Go.Compare, Confused.com, CompareTheMarket).
  • Exposure to FCA-regulated insurance products or financial services environments.
  • Experience leading or contributing to new partnership development and onboarding.
  • Familiarity with the pet insurance or device/electronics insurance market.

Tools & Education Required:

  • Proficient in Microsoft Excel and PowerPoint (or Google equivalents) - you use these tools confidently for analysis, reporting, and stakeholder presentations.
  • Comfortable working with online product databases and data portals.

Desirable:

  • Experience with product management, or ticketing tools (e.g. Jira, Confluence, Salesforce).
  • Familiarity with data visualisation or BI tools.

Education:

No specific degree required. We value commercial acumen, analytical capability, and proven partnership management experience over formal qualifications.

Company Benefits

We believe we are stronger when we not only celebrate our many differences, values, and voices but include them in everyday practice. Having a diverse and inclusive culture is essential, which is why we offer a flexible approach to work-life balance, operating in a remote-hybrid way. We’ll help you get set up with the essentials you need to work from home or the office. We also offer an attractive range of additional benefits, including:

  • Stock options
  • Professional development opportunities: education reimbursement, facilitator-led training, workshops, knowledge bites (internal learning talks) and more!
  • Purpose led work: we drive conversations around, quality of, and access to, mobile network service, working towards a future where everyone benefits.

Comparison Operations Analyst at Opensignal
Position posted 2 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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