Optimizely on cord

Optimizely

Associate Business Systems Analyst

External position
London, UK
Hiring internally for Optimizely?
Software
Empower people to unlock digital potential
Posted
5 days ago
Checked
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17 hours ago

Skills & Experience

Job roles: Business Analyst
Experience level: Junior, Mid
Core skills considered: Business Analysis, Salesforce
Other skills considered: Jira, NetSuite

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

We are looking for an Associate Business Systems Analyst to join our growing Enterprise Applications team, supporting the delivery and optimisation of our Salesforce Revenue Cloud platform and broader Quote-to-Cash ecosystem. This is a hands-on, high-impact role for someone who is passionate about translating business requirements into scalable Salesforce solutions - and who wants to build deep expertise in one of the most strategically important areas of our technology stack.

You will work closely with our Sales Operations, Finance, and Revenue Operations teams to support end-to-end business processes across quoting, contracting, billing, and revenue recognition - playing a key role in both our day-to-day BAU delivery and our ambitious Q2R (Quote-to-Revenue) programme.


Job Responsibilities

Business Analysis & Requirements

  • Elicit, document, and translate business requirements from stakeholders across Sales, Finance, and Revenue Operations into clear, well-structured user stories with defined acceptance criteria
  • Conduct gap analysis between current-state processes and desired future-state outcomes, identifying risks, dependencies, and opportunities for improvement
  • Facilitate requirements workshops and discovery sessions with cross-functional teams across multiple time zones
  • Maintain accurate and up-to-date documentation including functional specifications, process flows, and data mapping documents

Salesforce Revenue Cloud & Order-to-Cash

  • Support the configuration, testing, and delivery of Salesforce Revenue Cloud (RCA/RCB) solutions including product catalog setup, quoting workflows, contract lifecycle management, billing schedules, and invoice generation
  • Analyse and document the end-to-end Order-to-Cash process - from opportunity creation through quote, contract, order, invoice, and revenue recognition - identifying process gaps and improvement opportunities
  • Work closely with developers and implementation partners to ensure solutions are built to specification and aligned with business requirements
  • Support integration testing between Salesforce and downstream systems including NetSuite, Avalara, and other revenue operations tools

Testing & Quality Assurance

  • Develop test scenarios, test cases, and test scripts from user stories and process documentation
  • Execute functional and regression testing across Salesforce Revenue Cloud and connected systems
  • Participate in UAT sessions - coordinating with business users, logging defects in Jira, and tracking resolution through to sign-off
  • Identify and document defects clearly with reproduction steps, expected vs. actual results, and business impact

Stakeholder Management & Collaboration

  • Build strong working relationships with business stakeholders, developers, and implementation partners across the US, UK, and Vietnam
  • Communicate requirements, progress, and risks clearly and proactively - both in written documentation and verbal updates
  • Provide day-to-day Salesforce support to business users - triaging issues, identifying root causes, and coordinating fixes with the development team
  • Contribute to weekly status reporting and sprint ceremonies including stand-ups, backlog refinement, and retrospectives

Knowledge and Experience

Essential

  • 2-4 years of experience in a Business Analyst, Systems Analyst, or related role within a technology or SaaS organization
  • Hands-on exposure to Salesforce Revenue Cloud (RCA and/or RCB) - including quoting, contracting, billing, or order management configuration and testing
  • Working knowledge of the Order-to-Cash (O2C) process - from opportunity and quote through contract, order, invoice, and payment - and how it is supported in a CRM/ERP context
  • Experience writing user stories, acceptance criteria, functional specifications, and process documentation to a high standard
  • Familiarity with Jira or a similar project management and defect tracking tool
  • Strong analytical thinking - able to break down complex business problems into clear, actionable requirements
  • Excellent written and verbal communication skills in English - able to communicate confidently with both technical and non-technical stakeholders

Preferred

  • Salesforce certification - Administrator, Sales Cloud Consultant, or Revenue Cloud related certification (or actively working toward one)
  • Experience with CPQ (Configure, Price, Quote) tools - Salesforce CPQ or equivalent
  • Exposure to ERP systems such as NetSuite - particularly in a billing, revenue recognition, or finance context
  • Experience with tax calculation tools such as Avalara
  • Knowledge of revenue recognition standards (ASC 606 / IFRS 15) and how they apply to subscription and SaaS business models
  • Experience working in an Agile/Scrum delivery environment
  • Prior exposure to Salesforce integrations - understanding of how data flows between Salesforce and downstream systems via middleware tools such as Workato or Celigo

Technical Skills:

  • Salesforce Sales Cloud: Required
  • Salesforce Revenue Cloud (RCA/RCB): Required - working knowledge
  • Salesforce CPQ: Preferred
  • Order-to-Cash process knowledge: Required
  • Jira / project tracking tools: Required
  • User story and acceptance criteria writing: Required
  • Test case and test script development: Required
  • NetSuite or ERP familiarity: Preferred
  • Avalara / tax systems: Preferred
  • Workato / Celigo / integration tools: Advantageous
  • SQL / SOQL (basic): Advantageous

Education

Bachelor's degree in Business Administration, Information Systems, or a related field.

Associate Business Systems Analyst at Optimizely
Position posted 5 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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