Parallax on cord

Parallax

Principal UX Designer

External position
Leeds, UK
Hiring internally for Parallax?
Marketing and Advertising · Data · Computer Graphics
Parallax is a digital agency with innovation at its core. We solve complex problems and build leading digital products.
Active
over 6 months ago
Posted
a week ago
Checked
cord regularly checks that external positions are still open
16 hours ago

Skills & Experience

Job roles: UI/UX Designer
Experience level: Senior, Lead, Leadership
Core skills considered: UI/UX, User Research
Other skills considered: Figma, Prototyping

Logistics

Base salary: £60K - £75K
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

We're looking for an experienced Principal UX Designer to join our Experience Design team. This is a senior, hands-on role combining deep UX expertise, service design thinking and strong visual craft across websites, mobile apps and digital services.

You'll work from the earliest stages of client engagements, uncovering the real problems, shaping the approach and guiding teams through discovery, design, delivery and optimisation. You'll connect digital and non-digital touchpoints with the people, processes and technology behind them, improving both customer experiences and how businesses operate.

Equally comfortable in the detail and leading client workshops, you'll set the experience direction across multiple projects while staying actively involved in the work. Our clients span sectors and markets, so you'll need to adapt quickly, influence roadmaps and help shape new opportunities. You'll also mentor designers and raise standards across the practice.

Your portfolio should showcase polished digital products and experiences, with clear evidence of how your research, strategic thinking and design leadership have improved user outcomes and delivered business results.


Key Responsibilities

  • Lead discovery and research, unpicking complex briefs and aligning stakeholders on user needs, business objectives and success measures. Combine research, analytics, audits and market insight into actionable recommendations.
  • Use journey mapping and service blueprinting to connect customer-facing experiences with the people, processes, systems and operational dependencies behind them. Identify opportunities to improve digital and non-digital touchpoints, simplify business processes and reduce friction.
  • Map current-state ("as-is") and future-state ("to-be") experiences, establish performance baselines and evaluate the delivered service against intended outcomes to measure success and demonstrate return on investment.
  • Set and communicate a clear experience vision across projects, translating insight and technical constraints into coherent UX direction, prioritised opportunities and actionable roadmaps.
  • Balance strategic leadership with hands-on design, creating IA, flows, wireframes, polished interfaces and interactive prototypes. Test and refine solutions throughout delivery.
  • Raise design quality through clear standards, constructive critiques and reusable design systems. Champion accessibility, inclusive design and effective content, working with engineers to maintain quality through implementation.
  • Act as a trusted advisor to clients and senior stakeholders, bringing together technical and non-technical teams, presenting recommendations persuasively and navigating competing priorities with confidence and empathy.
  • Lead design collaboration across squads, anticipating risks and supporting feasibility, documentation and quality through to launch. Work with clients and delivery teams to plan optimisation, further development or handover.
  • Mentor designers, including senior colleagues, across strategy, research, craft and stakeholder management. Improve our processes, tools and workflows, including practical uses of AI and advanced prototyping.
  • Shape design approaches, scopes and estimates for proposals and Statements of Work. Balance ambition, feasibility and budget with commercial and delivery colleagues, support pitches and identify further client opportunities.
  • Represent the design practice through case studies, articles, workshops and industry events, sharing expertise and building relationships.

About You

  • You bring clarity to ambiguity, combining strategic thinking with hands-on craft and attention to detail.
  • You look beyond the interface, considering how people, processes and technology work together to deliver a service.
  • You're a credible, empathetic communicator who can influence senior stakeholders, challenge constructively and build lasting client relationships.
  • You balance user needs, commercial goals and technical constraints, making pragmatic decisions that support immediate and longer-term value.
  • You take initiative, manage competing priorities calmly and exercise sound judgement, recognising when to involve others or ask for support.
  • You're collaborative, open to feedback and invested in growing the capability and confidence of others.

Key Skills

What you need to have:

  • Substantial experience in UX or digital product design, leading complex engagements, guiding designers and delivering measurable user and business outcomes.
  • Strong experience shaping experience strategy, facilitating discovery workshops and aligning technical and non-technical stakeholders around clear priorities.
  • Practical service design experience, including journey mapping, service blueprinting and mapping current and future states to identify improvements across digital experiences and business operations.
  • Advanced user research skills, including selecting methods, running studies and synthesising qualitative and quantitative evidence into recommendations and measurable outcomes.
  • Excellent interaction and visual design skills, translating complex requirements into clear IA, flows, interfaces and prototypes.
  • Advanced Figma skills and experience building and evolving reusable design systems.
  • Strong understanding of content design, accessibility and inclusive design, with experience embedding these into team practices.
  • Experience applying brand guidelines to digital experiences, alongside a deep understanding of front-end principles and technical constraints.
  • Experience collaborating with engineers throughout iterative delivery and using AI tools to improve workflows and create working prototypes.
  • Experience mentoring designers, improving design standards and presenting recommendations, scopes or proposals to senior stakeholders.

Nice to have:

  • Experience within a digital or technology consultancy, working across sectors and client organisations.
  • Familiarity with Government Digital Service (GDS) approaches and the Service Standard, with the ability to adapt relevant practices pragmatically to shorter consultancy engagements.
  • Experience with Webflow or other low-code tools, or connecting design systems with code through Git or Storybook.
  • Experience with experimentation and data-driven optimisation.
  • Experience designing IoT, AI-native or AI-assisted products.
  • Experience using agentic workflows to bridge design and development, including contributing small UI/UX improvements directly to a codebase.
  • Experience on branding projects or establishing new visual directions.
  • A track record of sharing expertise through writing, speaking or community involvement.

Company Benefits

  • Company bonus scheme
  • Bupa Select – top tier healthcare
  • Flexible working hours
  • Partial remote working
  • Social committee
  • Equality, diversity & inclusivity committee
  • Running, bouldering, 5-a-side clubs
  • Charity events
  • High spec MacBook Pro with external display(s)
  • Matched pension – you pay into it, we match your contribution on top of your normal salary
  • Great working conditions with a relaxed and fun atmosphere
  • Forward thinking company with a positive attitude
  • The chance to have a tangible effect on how the company progresses and grows
  • Given the responsibility to work independently
  • City centre office with good transport links & great local amenities
  • Free office bar
  • Xbox One, WiiU
Principal UX Designer at Parallax
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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