Patchwork Health on cord

Patchwork Health

Product Manager

External position
London, UK
Hiring internally for Patchwork Health?
HealthTech · HR and Recruitment
On a mission to unleash the power of flexible working to solve the global healthcare workforce crisis.
Posted
a month ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Product Manager
Experience level: Mid, Senior, Lead
Core skills considered: Agile, Business Analysis, Product Management, Project Management, Stakeholder Management
Other skills considered: Technical Direction, User Research, User Testing, Data Analysis, Copywriting

Logistics

Base salary: £60K - £70K
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

As a Product Manager, you'll play a key role in shaping the future of our workforce management platform, building products that solve meaningful problems for NHS staff and healthcare organisations across the UK.

You'll join a collaborative Product Team made up of Product Managers and Product Designers, working closely with Engineering and cross-functional stakeholders to define product strategy, deliver intuitive user experiences and bring impactful solutions to market. Together, we take complex healthcare challenges and turn them into simple, scalable products that create real value for our customers and support Patchwork's continued growth.

We're looking for Product Managers who take ownership, lead with confidence and combine empathy with strong commercial and product thinking. You'll have the autonomy to tackle high-impact problems, make informed decisions using data and customer insights, and help shape products that make a genuine difference to the day-to-day lives of NHS staff.


Key Responsibilities

Technical Leadership

  • Provide guidance and mentorship to fellow Product Managers, helping to shape product strategy, embed best practices and share new ideas across the Product Team.
  • Champion agile ways of working by leading high-quality product discovery, backlog management, user story creation and squad refinement sessions.
  • Influence cross-functional stakeholders to align on product direction and deliver successful outcomes, without relying on formal authority.

Product Management

  • Define the strategic roadmap for your product area through continuous product discovery, customer insight and performance tracking.
  • Own and deliver product outcomes by managing your roadmap and backlog, working closely with Engineering, Design and Client Operations teams.

Analytics & Insights

  • Analyse customer feedback, product data, commercial insights and market trends to make informed product decisions.
  • Use both quantitative and qualitative insights to continuously prioritise and refine your product backlog.
  • Define, monitor and report on product success metrics across different customer segments and markets.
  • Monitor product usage to identify opportunities to improve adoption, usability and engagement, simplify experiences and retire features that no longer deliver value.

Commercial Acumen

  • Track your product's contribution to key business metrics, including CARR, customer retention and product adoption, proactively identifying risks and opportunities.
  • Balance commercial priorities with long-term product strategy, using customer, sales and commercial insights to inform roadmap decisions.

Collaboration

  • Build trusted relationships with customers, participating in client meetings where required to understand challenges and communicate product direction.
  • Collaborate closely with stakeholders across the business to gather requirements, explain product decisions and align teams around shared outcomes.
  • Foster strong working relationships with Engineering, Design and your agile squad to deliver high-quality products.
  • Partner with Revenue teams to support customer conversations, demonstrate product value and communicate future product direction.
  • Proactively identify dependencies across products and squads, helping to manage risks and ensure a cohesive product experience.

Documentation

  • Create and maintain clear product documentation, including product one-pagers, product requirement documents and other key artefacts that support successful delivery.

Research & Innovation

  • Stay up to date with industry trends, emerging technologies and Product Management best practice, bringing new ideas back to the team.
  • Evaluate new tools, technologies and ways of working that can improve how we build and deliver products.

AI

  • Use AI throughout the Product Management lifecycle, from discovery and prioritisation through to delivery and communication, building reusable workflows and encouraging adoption across the team.
  • Evaluate AI opportunities with a customer-first mindset, considering user needs, appropriate solutions, potential risks and trust, while using competitive insights to help shape roadmap decisions.

Requirements

  • Demonstrable experience working as a Product Manager within an agile product development environment.
  • Experience managing SaaS products throughout the product lifecycle.
  • A track record of building, communicating and delivering strategic product roadmaps.
  • Experience delivering measurable value to customers through product strategy and roadmap execution.
  • Excellent communication skills, with the ability to explain your thinking, product decisions and ways of working to a wide range of cross-functional stakeholders, while actively seeking feedback to improve.
  • A collaborative approach, with a genuine focus on team success and shared outcomes.
  • Results and quality-driven, with a proven ability to deliver value consistently while continuously improving your approach.
  • Strong problem-solving skills, with the ability to define complex problems clearly and develop solutions that balance simplicity, flexibility and impact.
  • Confidence in sharing your perspective, while remaining open to challenge, new ideas and evidence that may shape your thinking.
  • A proactive mindset, with the confidence to challenge constructively and inspire others to achieve great outcomes.
  • A self-starter who enjoys collaborating with a wide range of people and taking ownership of their work.
  • Strong attention to detail and a commitment to delivering high-quality outcomes.
  • Tech savvy and adaptable, with the confidence to quickly learn new technologies and systems.
  • Enthusiasm for working within a fast-paced scale-up environment and embracing the opportunities and challenges that come with growth.

Nice to Have

  • Experience working within a technology start-up or scale-up.
  • Experience or knowledge of the NHS, healthcare or HealthTech sector.
  • Experience or knowledge of workforce management products or applications.
  • Qualifications in a relevant field, such as Computer Science, Product Design or a related discipline.

Company Benefits

  • Hybrid and flexible workplace
  • Cycle Scheme
  • Tech Loan Scheme
  • EMI Share Options
  • Perkbox + Perkbox Medical
  • Coaching via More Happi
  • Employee Assistance Programme (Health Assured)
  • Personal Learning & Development Budget
  • Flexible income options via Wagestream
  • Dog friendly London Hub
  • Vibrant and fun London Hub with unlimited refreshments & games
  • Access to co-working spaces across the UK
Product Manager at Patchwork Health
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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