Pearson on cord

Pearson

Advanced Associate, HR Operations

External position
Rotherham, UK
Hiring internally for Pearson?
EdTech · Publishing
We add life to a lifetime of learning.
Posted
a week ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Operations
Experience level: Junior, Mid, Senior
Core skills considered: Stakeholder Management, Process management
Other skills considered: Project Management, Excel

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: On-site
Visa sponsorship: Not available

Job Description

In this role you'll manage the contracting, deployment and allocation of Assessment Associates (examiners, moderators and verifiers) to ensure assessment coverage, operational targets and deadlines are met. This role aligns with industry titles such as Contract & Allocations Coordinator, Assessment Coordinator, Examinations Operations Coordinator or Assessment Deployment Coordinator.

To manage the deployment of our examiners, moderators and verifiers, known as Assessment Associates (AAs), to assessment roles in a given area. You will be responsible for ensuring that sufficient AAs are contracted to meet target requirements for all areas that the Contract & Allocations Co-ordinator is responsible for.

This is a business-critical role covering an essential phase in the successful delivery of each contracting period. You will work to tight deadlines while managing varying priorities, meeting deployment targets, responding to customer queries, acting as a subject-specific contact and responding to urgent situations that frequently arise during the examination period.


What You'll Own

  • Take responsibility for a given area from across the range, managing and facilitating the contracting, deployment and allocation of AAs for each period of work, in line with forecast requirements and to tight deadlines.
  • Assess requirements and despatch sufficient contracts to ensure full coverage of the area is achieved by the target date, following up non-replies and 'topping-up' to cover AA withdrawals.
  • Act as the customer-facing contact for the subject areas responsible for.
  • Build a collaborative relationship with each of the stakeholders in the designated area of responsibility.
  • Lead, and work with, the seasonally contracted Deployment workforce to meet KPIs and deadlines.
  • Maintain a customer service focus on the relevant AA group, managing the relationship from the list of available examiners through to standardisation, and re-standardisation if required.
  • Maintain and update records using different database systems and respond to queries, both directly and via the Customer Relationship Management system.
  • Establish proficiency with various systems including Gateway, iSeries and Business Objects to ensure that all information is correct and up to date, so that the interface with other interdependent systems is secure.
  • Liaise with other areas of the business in order to achieve business objectives.
  • Assist with additional or ad hoc contracting during busy times or to cover during absence.
  • Assist colleagues within the Deployment team with their workload during peak times.
  • There may also be a requirement to become involved in a specialised area, such as the deployment of visiting examiners for Drama, PE and Modern Foreign Languages, or the deployment of non-AA activity to serve other Pearson projects and ventures.

About You

The successful applicant will have experience working in a busy office environment and will be able to demonstrate:

  • An ability to work effectively to tight timescales (Essential).
  • A commitment to delivering against KPIs and broader business objectives (Essential).
  • A keen attention to detail (Essential).
  • Experience of working in a constantly changing environment and ability to multitask (Essential).
  • Experience of dealing with confidential information (Essential).
  • A willingness to support colleagues (Essential).
  • An understanding of the Education Sector (Desirable).

IT Literacy

  • Intermediate MS Word and MS Excel, MS Outlook, MS PowerPoint (Essential).
  • Use of databases (Desirable).
Advanced Associate, HR Operations at Pearson
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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