Phrase on cord

Phrase

Senior Content Manager

External position
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Active
over 6 months ago
Posted
a week ago
Checked
cord regularly checks that external positions are still open
19 hours ago

Skills & Experience

Job roles: Content Marketing
Experience level: Senior, Lead
Core skills considered: Content marketing, Copywriting, Project Management, SEO, Content strategy
Other skills considered: Campaign management, Communications strategy, Customer profiling, Data Analysis

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

We're looking for a Senior Content Manager to sit at the centre of this. Someone who thinks editorially, obsesses over audience and brings the creative confidence to raise the bar across everything we publish. You'll own content strategy and planning, develop and maintain our content calendar, brief and manage writers, coordinate our design studio, and work alongside specialists in paid, organic, demand gen and localization who are collectively invested in the work. You'll also be working with the people building our product (genuine thought leaders in AI and language technology) and with external experts in the field, turning deep knowledge into stories that resonate.

This is a chance to shape a content function at a company that takes content seriously, in an industry going through one of its most fascinating periods of change.


Responsibilities

What you'll be responsible for:

  • Own the content strategy across the full marketing funnel, working within the Content Working Group to shape quarterly plans, balance priorities and ensure every asset has a clear audience, purpose and measurable goal.
  • Develop and maintain the content calendar to keep a consistent, strategically aligned publishing rhythm across channels and funnel stages.
  • Write, commission and edit content across formats: blog posts, reports, video scripts, campaign narratives, case studies, ebooks, email sequences. You'll write well, and edit even better. For high-value pieces (original research, designed reports, narrative campaigns), you'll commission and manage specialist contributors and agencies to deliver work that genuinely stands out.
  • Apply our editorial approach. We want content that people genuinely want to read, watch and share. Content built on original insight, sharp storytelling and distinctive points of view. You'll champion this standard across the team and help inspire others to aim higher.
  • Compile and present content strategy and plans with confidence and conviction, whether to the Content Working Group, senior leadership or cross-functional stakeholders.
  • Coordinate the design studio. Two designers support content production, campaigns, reports and communications. You'll plan and prioritise their workload, keeping jobs moving and ensuring the right work gets the right attention at the right time. Think studio manager: organised, clear, good at keeping plates spinning.
  • Harness AI with intention. Phrase has developed a three-tier content model (Gold, Silver, Bronze) that determines how much human creative investment each piece needs. You'll apply this framework, using AI tools where they accelerate production and protecting the space for original, human-led thinking where it matters most.
  • Fly the flag for content. You'll be the person who pushes for great work, brings energy to the process and motivates the people around you to produce their best. Content touches every part of marketing at Phrase, and we need someone who promotes its value, celebrates what's working and holds the standard when it counts.
  • Track what's working. With support from Marketing Operations, use data and analytics to inform what we create next and to demonstrate content's influence on pipeline and business outcomes.
  • Manage the content budget, allocating resources across writing, design and production.

Requirements

What you need:

  • 6-10 years in content marketing, editorial or content strategy, with meaningful experience in B2B technology or SaaS.
  • A strong portfolio that shows range: editorial flair, strategic thinking and the ability to shift between a thought leadership piece, a technically grounded blog post and a campaign narrative.
  • Sharp editorial judgement. You know when something is good enough and when it could be better, and you have the skill and the tact to close that gap.
  • Experience managing writers, freelancers or agencies, with a track record of getting strong work out of the people you brief.
  • Confidence with AI content tools. Phrase is an AI company and we expect fluency, not just familiarity.
  • A working knowledge of SEO and genuine curiosity about how AI search is reshaping content discoverability. Comfortable with analytics platforms (e.g. Google Analytics, Semrush) and able to draw insight from performance data.
  • Excellent project management instincts. You can juggle multiple workstreams, keep deadlines honest and stay calm when priorities shift.
  • The ability to coordinate creative resources, keep projects on track and manage competing priorities without losing your composure.
  • Energy! You bring momentum to the teams you work with. You push for great work because you care about it, and that's infectious.

Preferred Qualifications

Helpful extras:

  • Experience in localization, language technology or translation. (This isn't essential, but it gives you a head start.)
  • A background in journalism, editorial or publishing.
  • Familiarity with video content production, from scripting to briefing agencies.
  • Experience with HubSpot, WordPress or similar platforms.

Company Benefits

  • 4 Company holidays additional to your regular holiday allowance dependant on your region (1 day per quarter where the entire company is off to celebrate our achievements)
  • Your birthday off because it is important to celebrate you as well
  • 2 Giveback days where you can support the local community, volunteer and/or take part in charity events and activities
  • A personal Learning & Development Budget
  • Access to online language classes
  • Modern technical setup and latest software
  • Professional and extensive onboarding
  • Flexible working hours and home office options
  • International / domestic travel budget to see colleagues in Prague and Hamburg but also those residing in your home country
Senior Content Manager at Phrase
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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