Pinpoint on cord

Pinpoint

Head of Data

External position
Remote in UK
Hiring internally for Pinpoint?
HR and Recruitment · SaaS
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Active
3 months ago
Posted
2 days ago
Checked
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2 days ago

Skills & Experience

Job roles: Head of Data
Experience level: Lead, Leadership
Core skills considered: BigQuery, Python, SQL, Data Modeling, Cloud Computing
Other skills considered: Machine Learning, Data Pipelines, Data Warehousing, Data Architecture

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Remote
Work from: Within United Kingdom
Visa sponsorship: Not available

Job Description

You 9ll work right across the business: with product and engineering on the data we capture, with our AI engineering team on what we build on top of it, and with Customer Success, Sales and Marketing on the data they rely on every day. You 9ll set the data strategy everyone works from.

You 9ll also work closely with Tom, our CEO, on a customer facing data initiative we haven 9t launched yet.

You report to me and you 9re our first data leader. There 9s no team under you, and that 9s by design: you set the direction and do the building yourself.

This isn 9t a pipeline maintenance role with a bigger title, but the pipeline is still yours: month end and our other financial processes can 9t go down.

A big part of the job is prioritising: questioning requests, weighing their value, and knowing when something is a nice to have.

Our values actually matter here. We hire people who reflect them in how they work, collaborate, and make decisions.


What you 9ll do

  • Set the data strategy and the guidelines for how everyone builds with and uses our data, so we all work from the same trusted sources rather than our own versions, and keep it current as priorities shift.
  • Be the person senior leadership turns to when an idea needs data: shape it, test its value, and deliver the version that matters.
  • Own the data behind our new initiative with Tom, starting with what 9s missing to build the version customers will see, and get its outputs into our customer intelligence platform (a tool we built in house to understand our customers).
  • Work alongside our product managers, not for them: give them the tooling to pull the product usage data they need themselves, and get involved early in product work so the right data is captured.
  • Give Customer Success, Sales and Marketing clear, simple views that tell them what matters, like which customers are at risk and where there 9s room to grow.
  • Own our customer intelligence platform end to end, including the roadmap, and RecTrends, our public benchmarking site.
  • Own the pipeline from source to insight, with the monitoring and data dictionary that let people trust what they find, and data that 9s clean and documented enough for our AI tools to use safely.
  • Over time, build machine learning benchmarks from our customer data with our AI engineering team.

What you 9ll bring

  • Ownership of data strategy or a whole data function, ideally in B2B SaaS
  • A data stack you designed and built yourself in a lean team
  • Expert SQL and data modelling (Dataform or dbt), with strong Python and code managed properly in version control
  • Deep hands on time with BigQuery or a similar cloud warehouse (Snowflake works too) and modern ELT, and the judgement to pick tools on merit, cost and maintainability
  • A track record of data products people actually use, including non technical teams, not just dashboards
  • Experience turning raw product usage data into metrics people act on
  • Commercial judgement that connects data work to revenue, retention and strategy
  • Clear explanations for senior leaders and non technical teams, in writing and in the room
  • Daily use of LLMs and agentic tools, backed by the engineering depth and strong opinions to know when they 9re wrong, and how to make data safe and reliable for them

Bonus, if you have

  • Practical ML or statistical modelling on real business problems, such as benchmarking, scoring or forecasting
  • Event streaming, such as Pub/Sub or Kafka
  • Vertex AI or LLM pipelines
  • Fivetran, Hightouch, Segment or PostHog

You may not enjoy this role if

  • You want a team underneath you. There isn 9t one, so defining the strategy and then delivering it yourself has to excite you.
  • You 9d rather not work closely with non technical people to deliver and enable internal data products.
  • You want an unlimited budget. We need to be smart about how we approach projects, so each one delivers enough value to justify the cost.

Company Benefits

We’re committed to being an exceptional workplace and company you are proud to work for. To that end, we offer some great benefits, including:
  • Gold-plated healthcare:Enjoy the best medical, dental, and optical coverage money can buy. We've got you and your family covered for all eventualities
  • Unlimited holidays:Everyone needs a healthy, happy, and productive life without restrictive holiday limits
  • Mental health support:Unlimited and immediate access to counseling for any employees viaSpill.
  • Retirement matching:Competitive retirement plan with a generous matching contribution to help you achieve your long-term financial goals.
  • Flexible, remote working:We want you to work when and where you're most productive, whether you’re an early bird or a night owl
  • Meaningful equity:You’ll contribute to the team's success and deserve to share in it. To that end, everyone on our team gets a meaningful equity allocation
  • Generous paid parental leave:To help support new parents in the workplace, we offer up to 16 weeks of paid leave
  • Learning budget:Annual funds are made available to support both your personal and professional development
  • Top-of-the-line equipment:We’ll set you up with the right tools to do your best work—starting with a MacBook Pro, 4K monitors, and the right software to get the job done
  • A team that cares:You’ll be joining a team of intelligent, capable, and helpful people that want you to win, our clients to be wowed, and our business to grow
Head of Data at Pinpoint
Position posted 2 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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