Quantexa on cord

Quantexa

Senior Business Operations Manager

External position
London, UK
Hiring internally for Quantexa?
Data · Big Data
Meaningful Data. Trusted Decisions.
Active
over 6 months ago
Posted
2 days ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Business Operations
Experience level: Senior, Lead
Core skills considered: Business Analysis, Business development, Business Development Strategy, CRM, Power BI
Other skills considered: Process management, Project Management, Salesforce, Stakeholder Management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

The Senior Business Operations Manager is responsible for improving the operational structure, reporting and day-to-day governance that help the business run efficiently and consistently. This is a Senior Manager role: it requires strong, varied operational experience, the ability to lead medium-to-large or more complex cross-functional initiatives with some oversight, and the judgement to make well-reasoned recommendations that balance impact, risk and practicality. The role combines revenue operations, business analysis, process improvement, and quality management as part of a broader business operations remit. It works closely with the Head of Operations, the wider Operations function, the Go-To-Market team, and company-wide stakeholders to turn business priorities into clear processes, reliable reporting and practical operational improvements.


Key responsibilities

Revenue operations and Salesforce

  • Maintain and improve the revenue operations framework across GTM, including pipeline governance, forecasting cadence, sales process discipline and commercial reporting.
  • Your team acts as the business owner for Salesforce and connected revenue systems, ensuring they support current, often high stakes, operating needs, data quality and consistent adoption.
  • Support on integration and usage of other relevant systems and how they form the process, such as Planhat and Clari.
  • Define, monitor and interpret key commercial metrics such as bookings, recurring revenue, conversion rates, deal cycle, retention, productivity and forecast accuracy. Drive data consistency in both usage and interpretation across teams as it relates to measuring commercial health.
  • Document core processes, workflows and data definitions so commercial reporting remains reliable and easy to maintain in Confluence.
  • Train and support users to drive consistent usage, reduce process friction and improve reporting confidence.

PowerBI, reporting and analysis

  • Develop and maintain PowerBI dashboards and operational reporting packs for leadership and functional teams.
  • Respond to analysis requests from across the business, clarifying the business question, sourcing the right data and presenting clear, actionable findings.
  • Build reporting that helps the business understand performance, diagnose issues and make decisions with confidence.
  • Improve data consistency, definitions and reporting processes across teams.
  • Use analysis to support business cases, process changes, investment decisions and operational priorities.

Operational excellence and process improvement

  • Design, document and improve business processes so they are scalable, efficient and easy to follow. This could be across a wide range of areas, from Alliances, Marketing, Procurement, and more.
  • Define and lead medium-to-large cross-functional operational projects from diagnosis through to implementation and adoption, with appropriate oversight from senior leaders.
  • Proactively identify bottlenecks, duplication, control gaps and opportunities for improvement within Operations and across related functions, then recommend practical solutions that reduce cost, risk or manual effort. Provide support to implement these recommendations.
  • Establish operating rhythms, review cadences and governance forums that create accountability and visibility across the business.
  • Support change management by communicating the context, purpose and value of work clearly, engaging stakeholders and embedding new ways of working.

ISO9001 and quality management

  • Own the ongoing maintenance of ISO9001 accreditation and ensure the quality management system remains effective, current and audit-ready.
  • Coordinate internal audits, external assessments, corrective actions and continuous improvement activity.
  • Maintain quality documentation, process controls, evidence records and governance materials.
  • Work with process owners to ensure quality standards are embedded into day-to-day business operations.
  • Track non-conformities, risks and improvement actions through to completion.

People leadership and team development

  • Define and align team goals with the Operations direction, setting clear expectations and holding the team accountable for delivery.
  • Manage workload, priorities, performance and an allocated team budget where applicable, balancing multiple high-priority deadlines and responding calmly to unexpected risks or issues.
  • Build capability within the team through regular feedback, mentorship, development planning and knowledge sharing, with limited people growth decisions made with supervisory approval.
  • Create a motivating, cohesive and engaging team environment by providing context, making clear decisions and ensuring feedback and priorities are transparent.
  • Promote cross-functional collaboration by documenting knowledge, sharing learnings and building trusted relationships with peers and stakeholders.

Skills and experience

  • Strong, varied experience in business operations, revenue operations, sales operations, commercial operations or a similar role, typically including 3-5 years of management experience.
  • Strong Salesforce ownership or administration experience, with the ability to translate business needs into practical system and process requirements.
  • Confident with PowerBI reporting and data visualisation capability, with strong analytical skills and attention to detail.
  • Commercial awareness and confidence working with revenue, pipeline, forecasting and performance data.
  • Experience defining and leading medium-to-large cross-functional projects or initiatives, managing senior stakeholders independently and navigating ambiguity with sound judgement.
  • Understanding of ISO9001, quality management systems, audit preparation and continuous improvement principles.
  • People management experience, including coaching, prioritisation, performance management and team development.
  • Excellent communication skills, with the ability to explain complex data or process issues clearly to different audiences.
  • Organised, pragmatic and resilient, with the ability to balance strategic priorities with hands-on delivery, say no constructively where needed and keep a solutions-focused approach.

Company Benefits

We know that just having an excellent glass door rating isn’t enough, and we put together a competitive package as a way of saying thank you for all your hard work and dedication.

We offer:

  • Hybrid Working
  • Competitive Salary 💰
  • Company Bonus
  • Competitive Holiday Allowance + birthday off! 🌴
  • Regular Performance Reviews
  • Health & Wellness Support
  • Private healthcare
  • Retirement plans
  • Free Calm App Subscription #1 app for meditation, relaxation and sleep 🧘‍♀️
  • Huge opportunities due to scale of growth
  • Unlimited access to technical library
  • Exceptional training
  • Regular social events
  • Global WeWork Membership
* Specific benefits per your location will be shared with you as part of the process
Senior Business Operations Manager at Quantexa
Position posted 2 days ago

Talk directly
to who's hiring

cord intros you to the companies worth joining, from seed to enterprise.

Everything you need to find work

Surface every relevant position, direct message the people hiring and manage all your applications in one place.

Get started

Every position in one place

We index the web for open positions that might be relevant to you and bring them all in one place.

Positions you might like split into tabs based on their type

Direct messaging

No more CV blackholes. Message people hiring directly and see their activity live on cord.

A sent message to a hiring manager
A board of positions in different stages

Application management

Manage all your applications and interviews in one place.

Advanced insights

Know your worth and see how you compare with other applicants.

Visualisation of a profile match score for a position and score comparison with other applicants

Direct.
Transparent.
Human.

On cord you can message people hiring directly, see when they were last active, how responsive they are and access transparent information that you wouldn't be able to find anywhere else.

Photos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling Bank
Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
Typically responds in an hour

What people are saying

2,000+

users joining every week

Oliver on cord

Oliver

Software Engineering Consultant
It's really easy to use, has a solid selection of jobs, and makes it helpful to direct message companies. The platform seems to offer a good range of opportunities while keeping the process simple and convenient.
November, 2025
David on cord

David

Lead Software Engineer
The platform allows you to create a professional CV, making the setup process simple and polished. The internal chat also provides an easy way to directly contact hiring companies, which makes communication much more efficient.
November, 2025
40,000+

open positions

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
3 million+

messages exchanged so far

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
81.16%

response rate from companies

Aarambha on cord

Aarambha

Associate Software Engineer
Absolutely amazing idea, the ability to see which recruiters are active makes finding opportunities very quick. There is a form of transparency built into the website that lacks in any other job searching platform.
August, 2025
Adam on cord

Adam

Senior Engineer
cord was great. Clean UI, easy to browse, and the data feature made it a breeze to quickly check whether my profile would match up well with a particular role. The messaging system made it easy to approach companies but also filter out unwanted requests.
August, 2025
4.6

score on Trustpilot

Talk directly to the people that matter

Join the hundred of thousands of people using cord to find work

Get started
 on cord
 on cord
 on cord
 on cord
 on cord
+447 joined last week
Moved to your Not right positions