SEDNA Communications Ltd on cord

SEDNA Communications Ltd

Account Director

External position
London, UK
Hiring internally for SEDNA Communications Ltd?
Communications · Software Development
Smart email for the supply chain and beyond—bringing simplicity, speed and security to business-critical communication.
Active
over 6 months ago
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
6 hours ago

Skills & Experience

Job roles: Account Director
Experience level: Senior, Lead, Leadership
Core skills considered: Account Management, Business development, Building Teams, Stakeholder Management, Customer profiling
Other skills considered: Customer service, Customer support, B2B, CRM, Sales automation tools

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

As an Account Director at Sedna, you'll carry a blended number: winning new logos across the commodities and owner/operator/charterer segments, and expanding our relationships with the key customers already in your portfolio.

This is a senior, strategic sales position. On the new business side, you'll run the full cycle - from prospecting through to close - bringing new shipping and trading companies onto Sedna's platform. On the account side, you'll act as a trusted advisor to our most important existing customers, deepening engagement and identifying new opportunities for expansion. Either way, you're driving revenue growth with the autonomy and accountability of a founder, and helping customers unlock the full potential of Sedna's AI-powered platform.

Working in a fast-growth company means that no day is ever the same! But here are the main responsibilities and tasks you'll undertake while working for us:


Industry and product knowledge

  • Developing deep knowledge of the commodities, owner, operator and charterer segments within maritime to build credibility and tailor your approach to each prospect's and customer's unique needs.
  • Increasing your expertise in Sedna's product, understanding its core features, capabilities and how it addresses challenges faced by our largest customers.
  • Leveraging case studies and success stories from current clients to provide insights and strategies that improve outcomes for prospects and customers alike.
  • Using Sedna's platform extensively to ensure familiarity with its features, value propositions and potential use cases for different parts of a business.

New business development

  • Building and qualifying a pipeline of high-potential new-logo prospects across the commodities and owner/operator/charterer segments.
  • Researching and prioritising target accounts based on size, tech stack and operational complexity.
  • Running discovery conversations and tailored demos that connect a prospect's operational challenges to Sedna's platform capabilities.
  • Leading the full sales cycle for new business - scoping, negotiation and close - with commercial rigour and customer-centricity.
  • Representing Sedna at relevant international maritime events to build visibility and network with potential buyers.
  • Ensuring a smooth handover to onboarding and success teams so new customers experience immediate value.

Account strategy and growth

  • Building and executing account strategies for key customers to ensure sustained value and expansion of Sedna's footprint.
  • Engaging with senior stakeholders across departments within your accounts to identify new opportunities for growth, leveraging existing relationships to introduce additional Sedna solutions.
  • Developing a deep understanding of your customers' strategic goals and aligning Sedna's offerings to help them achieve long-term success.
  • Ensuring a thorough understanding of each customer's internal workflows and how Sedna can be further integrated to optimise efficiency.

Driving growth and expansion

  • Identifying upsell opportunities within your existing accounts by understanding customers' evolving needs and challenges.
  • Working alongside the solutions consultancy team to lead product demonstrations and scoping sessions to highlight the benefits of expanding Sedna's use across different teams and departments.
  • Collaborating with the Customer Success, Product and Implementation teams to facilitate smooth rollouts and ensure successful adoption of expanded services.
  • Managing contract renewals and expansions, ensuring that all commercial terms are aligned with your growth targets and the customer's needs.
  • Working with RevOps and Finance to ensure company best practices are followed across new business, renewals and expansions.

Stakeholder engagement

  • Mapping out key decision-makers within prospects and existing accounts and establishing strong, trusted relationships with them.
  • Acting as the main point of contact for senior stakeholders and ensuring Sedna is viewed as a strategic partner, not just a vendor.
  • Hosting regular business reviews and strategic planning sessions with key accounts to track progress, uncover opportunities and ensure ongoing success.

Continuous improvement

  • Contributing and maintaining data for effective forecasting across both new business and existing accounts.
  • Contributing to the Product, Marketing, Success and other teams to help Sedna be a better company and platform, and in turn, make a bigger impact on our customers.
  • Reflecting on successes and failures, and making improvements to your ways of working as a result.

About You

Proven, direct management of client relations at C-suite level is essential - this is a senior role and requires building and maintaining strong, strategic relationships with both prospects and existing customers from day one.

At Sedna, we believe it's your skills and attributes that ultimately make you successful in a role. Here's what we're looking for:


Experience - a minimum of 10 years' experience in client-facing, sales or account management roles, with a proven track record of both winning new logos and growing large strategic accounts. Shipping or maritime industry experience is highly valued - we're looking for someone who already understands our customers' world.


Self motivated - you are motivated to achieve in this role because of your enthusiasm - you relish pressure from others but don't need it to succeed.


Concise communicator - you can articulate a message in a calm, clear, focused way. You hold your audience's attention, and they retain what you tell them. Equally, you actively listen and interpret what your audience tells you.


Emotionally intelligent - you understand, use and control your emotions in positive ways, to relieve stress, empathise with others, overcome challenges, and diffuse conflict.


Technical aptitude - you keep abreast with modern technologies and have the ability to learn and master them quickly.


Coachability - you have the ability to adapt and improve as required.

Company Benefits

  • Collaborative and creative working environment
  • Opportunity to do interesting, meaningful work with a great team
  • Being part of the journey of a fast-growing SaaS Company - and own part of its success through our employee equity scheme
  • Competitive salary
  • Private Medical Insurance
  • Dental Benefits in Canada and UK
  • Flexible working environment
  • Parental leave benefits
  • We support your professional and personal growth and development
We have offices in London, Vancouver, and Singapore.
Account Director at SEDNA Communications Ltd
Position posted 2 weeks ago

Talk directly
to who's hiring

cord intros you to the companies worth joining, from seed to enterprise.

Everything you need to find work

Surface every relevant position, direct message the people hiring and manage all your applications in one place.

Get started

Every position in one place

We index the web for open positions that might be relevant to you and bring them all in one place.

Positions you might like split into tabs based on their type

Direct messaging

No more CV blackholes. Message people hiring directly and see their activity live on cord.

A sent message to a hiring manager
A board of positions in different stages

Application management

Manage all your applications and interviews in one place.

Advanced insights

Know your worth and see how you compare with other applicants.

Visualisation of a profile match score for a position and score comparison with other applicants

Direct.
Transparent.
Human.

On cord you can message people hiring directly, see when they were last active, how responsive they are and access transparent information that you wouldn't be able to find anywhere else.

Photos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling BankPhotos people at Starling Bank
Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
Typically responds in an hour

What people are saying

2,000+

users joining every week

Oliver on cord

Oliver

Software Engineering Consultant
It's really easy to use, has a solid selection of jobs, and makes it helpful to direct message companies. The platform seems to offer a good range of opportunities while keeping the process simple and convenient.
November, 2025
David on cord

David

Lead Software Engineer
The platform allows you to create a professional CV, making the setup process simple and polished. The internal chat also provides an easy way to directly contact hiring companies, which makes communication much more efficient.
November, 2025
40,000+

open positions

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
3 million+

messages exchanged so far

Nicolae on cord

Nicolae

Senior Full Stack Developer
It is a great platform if you are looking for a job. It makes the search process straight forward and gives you access to solid opportunities.
November, 2025
84.8%

response rate from companies

Aarambha on cord

Aarambha

Associate Software Engineer
Absolutely amazing idea, the ability to see which recruiters are active makes finding opportunities very quick. There is a form of transparency built into the website that lacks in any other job searching platform.
August, 2025
Adam on cord

Adam

Senior Engineer
cord was great. Clean UI, easy to browse, and the data feature made it a breeze to quickly check whether my profile would match up well with a particular role. The messaging system made it easy to approach companies but also filter out unwanted requests.
August, 2025
4.6

score on Trustpilot

Talk directly to the people that matter

Join the hundred of thousands of people using cord to find work

Get started
 on cord
 on cord
 on cord
 on cord
 on cord
+501 joined last week
Moved to your Not right positions