Serco on cord

Serco

Employee Relations Partner

External position
Warwickshire, UK
Hiring internally for Serco?
Consultancy · GovTech
Posted
a month ago
Checked
cord regularly checks that external positions are still open
16 hours ago

Skills & Experience

Job roles: Human Resources
Experience level: Mid, Senior
Core skills considered: Data Protection, Employee onboarding
Other skills considered: Stakeholder Management, Communication software

Logistics

Base salary: £60K - £60K
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

As an Employee Relations Partner, you'll play a pivotal role in ensuring Serco operates ethically, lawfully and fairly across our UK business.

You'll be the go-to expert for all employment law matters, with hands-on responsibility for managing and representing the organisation in Employment Tribunal proceedings and ACAS Early Conciliation activity. This is a highly visible role where your expertise will directly influence outcomes, protect Serco's reputation, and support managers and colleagues to do the right thing.


What you will do

  • Managing all ACAS Early Conciliation and Employment Tribunal (ET) activity efficiently and cost-effectively.
  • Conducting advocacy at Employment Tribunal hearings (preliminary and final) - where required.
  • Prioritising and assessing incoming claims, providing timely risk evaluations and advising stakeholders on prospects and strategy.
  • Drafting responses to ET claims, devising case management and defence strategies, and identifying key risk areas.
  • Preparing documentation for hearings, including witness statements, tribunal bundles, counter schedules of loss, and skeleton arguments.
  • Liaising professionally and effectively with external stakeholders such as ACAS, unions, solicitors, and barristers.
  • Advising on settlement agreements, including drafting and negotiation, ensuring outcomes are expedient and cost-effective.
  • Providing guidance on complex internal employee relations cases and contributing to proactive learning initiatives to reduce ER risk.
  • Providing timely briefings on employment law updates and case law implications, supporting the design of relevant training materials.

What you will bring

  • Strong knowledge of UK employment law and data protection.
  • Demonstrable, hands-on experience representing an organisation at Employment Tribunal hearings (preliminary and/or final), including conducting advocacy.
  • While a degree in employment law or a related discipline is an advantage, we're equally interested in those who bring proven, practical experience in employment law and employee relations.
  • CIPD qualified or working towards
  • Proven experience advising on all aspects of employment law, ideally within an in-house environment.
  • Experience managing Employment Tribunal cases and working with ACAS conciliations.
  • Strong negotiation and advocacy skills, with the confidence to represent the business externally.
  • Proactive and solutions-focused, with a high level of attention to detail and commercial awareness.

This role requires regular travel to attend meetings, hearings, and other events across the UK.

This position is well suited to an ER professional who enjoys being close to casework and confidently representing an organisation at hearings.

Company Benefits

  • Company car
  • Bonus Scheme (5% up to 10% performance based)
  • Private healthcare
  • Flexible working considered
  • Pension – 6%
  • Bike4Work scheme
  • Chance to contribute to innovation in the public services
  • A company passionate about diversity and inclusion
Employee Relations Partner at Serco
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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