Serco on cord

Serco

Divisional Transformation Director

External position
Hiring internally for Serco?
Consultancy · GovTech
Posted
2 days ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Head of Operations
Experience level: Lead, Leadership
Core skills considered: Building Teams, Business Analysis, Business Development Strategy
Other skills considered: Project Management, Stakeholder Management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

The Divisional Transformation Director is accountable for establishing, leading and continuously evolving UK&E's Portfolio & Delivery Function, creating an enterprise-wide capability that enables the successful delivery of strategic transformation, mobilisation, operational improvement and growth initiatives.

Operating as a senior leader across UK&E, this role is responsible for translating strategic priorities into an integrated portfolio of change, ensuring investment decisions, resources and delivery activity are aligned to business objectives and measurable outcomes.

As the Divisional Transformation Director, you will shape and lead how UK&E prioritises, governs and delivers major transformation, spanning portfolio management, programme delivery, business change, assurance and benefits realisation. You will create greater consistency, visibility and delivery confidence across a diverse and highly matrixed organisation, ensuring strategic initiatives are aligned to business priorities and deliver measurable outcomes.

Working closely with the UK&E Executive Leadership Team, Business Unit leaders and functional stakeholders, you will establish common standards, strengthen delivery confidence, provide independent challenge and assurance, and build a sustainable transformation capability that enhances organisational performance and supports long-term growth ambitions.


Key Responsibilities

  • Lead the implementation and ongoing development of the UK&E Portfolio & Delivery Function, establishing a scalable enterprise capability that supports strategic delivery across the region.
  • Establish and develop a divisional transformation Centre of Excellence, creating common standards, governance, methodologies and ways of working across transformation and delivery disciplines.
  • Maintain an enterprise-wide view of the UK&E transformation portfolio, shaping prioritisation, investment, resource allocation and delivery activity in line with strategic business objectives.
  • Lead strategically significant transformation programmes and organisational change initiatives, overseeing delivery through to adoption, benefits realisation and sustainable business outcomes.
  • Establish and embed enterprise-wide standards, governance frameworks, delivery methodologies and assurance processes that improve consistency, transparency and delivery performance.
  • Build and lead a high-performing transformation profession, developing capability, career pathways and communities of practice across portfolio, programme, mobilisation, transition and business change disciplines.
  • Provide independent challenge, assurance and executive insight to major programmes, supporting informed decision-making and strengthening delivery confidence across UK&E.
  • Support strategic bids, growth opportunities and major mobilisations by ensuring robust transformation, implementation and delivery approaches are embedded from inception.
  • Drive continual improvement in portfolio performance, resource utilisation, benefits realisation and organisational capability, reducing the cost of failure and improving the effectiveness of change delivery across UK&E.
  • Work across Business Units and functions to create alignment on priorities, accountabilities and ways of working, influencing senior stakeholders in a highly matrixed environment.

About You

You will be an accomplished enterprise transformation leader with significant experience leading portfolio, programme, transformation or delivery functions within large, complex and highly matrixed organisations.

You will bring a proven track record of establishing operating models, building organisational capability and leading large-scale transformation that delivers measurable strategic and commercial outcomes.

Equally comfortable shaping board-level strategy and overseeing execution, you will possess the credibility, influence and judgement required to engage senior stakeholders, challenge constructively and lead through complexity.

You will also have experience creating alignment across federated or matrixed organisations, influencing senior leaders and business units without relying solely on direct authority.

Experience within government services, outsourcing, regulated industries or complex operational environments will be highly relevant.


You will also bring

  • Proven success establishing Centres of Excellence, governance frameworks and enterprise delivery standards.
  • Strong experience building or transforming enterprise portfolio, programme, transformation or delivery functions.
  • A track record of leading organisational change, operating model transformation and large-scale business improvement initiatives.
  • Expertise across portfolio management, programme delivery, business change, mobilisation, governance, assurance and benefits realisation.
  • Experience delivering complex change spanning people, process, technology and data.
  • Strong commercial awareness with the ability to balance strategic ambition, operational delivery and value creation.
  • The ability to operate effectively across complex stakeholder groups and influence at Executive Leadership Team level.

Company Benefits

  • Company car
  • Bonus Scheme (5% up to 10% performance based)
  • Private healthcare
  • Flexible working considered
  • Pension – 6%
  • Bike4Work scheme
  • Chance to contribute to innovation in the public services
  • A company passionate about diversity and inclusion
Divisional Transformation Director at Serco
Position posted 2 days ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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Message Alex Yeates at Starling Bank
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