Shawbrook Bank on cord

Shawbrook Bank

Deputy Head of Financial Crime

External position
Glasgow, UK
Hiring internally for Shawbrook Bank?
Banking · Finance
Banking for the real world.
Active
over 6 months ago
Posted
3 weeks ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Risk and Compliance
Experience level: Lead, Leadership
Core skills considered: Business Analysis, Data Analysis, Data Protection, Data Security
Other skills considered: Privacy, Stakeholder Management, Technical Direction, Training & development

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

The Deputy Head of Financial Crime will act as the principal deputy to the Head of Financial Crime Risk Services, providing hands-on leadership across the first-line financial crime function. This is a working leadership role: the successful candidate will be expected to lead people and lead by doing - personally analysing data and trends, designing and documenting procedures and controls, and completing risk assessments, alongside overseeing day-to-day operational delivery.

The role sits at a pivotal point in the function's evolution, as Shawbrook transitions from a largely manual, legacy-structured financial crime operation towards a more data- and automation-driven model. The successful candidate will be a driving force behind this transition, bringing credible experience of using data, AI and automation to strengthen control effectiveness and streamline operational processes, while maintaining the rigour and audit trail expected of a regulated first-line function.

Beyond the operational and technical remit, the Deputy Head will play a central role in guiding the team through this transformation - building confidence, cross-skilling and upskilling colleagues, and helping individuals unlock their full capability. Supporting development and progression across the team, and acting as a mentor to team leads and senior colleagues, is a core and ongoing part of the role.

Key Responsibilities

Operational Leadership & Delivery

  • Provide day-to-day management and oversight of financial crime operations, including transaction monitoring, investigations, screening, CDD and EDD.
  • Act as a point of escalation for complex cases, sensitive customer relationships, and operational bottlenecks, making timely, well-reasoned decisions.
  • Manage approvals within delegated authority, ensuring decisions are proportionate, well-evidenced and consistent with policy and risk appetite.
  • Deputise for the Head of Financial Crime Risk Services, including representing the function in their absence.

Data, Analytics & Automation

  • Personally analyse operational and risk data to identify trends, control weaknesses, emerging typologies and opportunities for improvement.
  • Champion the effective use of AI and automation across the function, identifying practical opportunities to streamline processes, reduce manual effort and improve detection quality.
  • Work with data and technology partners to translate analytical insight into tangible process, control or system improvements.
  • Support the build-out of MI and reporting capability as the function matures, ensuring outputs are accurate, timely and decision-useful.

Risk Assessment, Controls & Process Design

  • Design, document and maintain robust financial crime procedures and process maps, ensuring they are practical, controlled and audit-ready.
  • Complete risk assessments across products, customer types, and business processes, and translate findings into proportionate control design.
  • Support the ongoing development and testing of the financial crime control library, ensuring controls remain fit for purpose as the business and its risks evolve.
  • Identify control gaps and lead or support remediation activity through to closure, including responses to internal audit and second-line findings.

Governance, Reporting & Committee Engagement

  • Produce high-quality reports and MI packs summarising financial crime performance, risk trends and control effectiveness.
  • Present reports and MI packs to relevant governance forums and committees, articulating risk and performance clearly and credibly to senior stakeholders.
  • Support preparation of materials for Executive Committee and Board-level risk reporting as required.

Stakeholder & Change Management

  • Build and maintain effective working relationships with senior stakeholders across the business, second line, and internal audit.
  • Balance the demands of operational business teams with the need to maintain robust, defensible financial crime controls.
  • Act as a credible, confident advocate for the function's direction of travel, supporting colleagues through the transition to a more data- and automation-driven operating model.

People Development & Team Capability

  • Support and guide the team through the broader transformation of the function, helping colleagues understand the case for change and building confidence in new ways of working.
  • Identify cross-skilling and upskilling opportunities across investigations, controls, CDD/EDD and alert management, reducing single points of failure and building a more flexible, resilient team.
  • Help unlock the team's full capability by identifying untapped potential, delegating meaningfully, and creating opportunities for colleagues to stretch into new areas of work.
  • Actively support development and career progression across the team, including input into talent and succession planning.
  • Act as a mentor and coach to team leads and senior team members, modelling the analytical and hands-on approach expected of the wider function.

The Person

Essential Experience

  • Significant experience within a financial crime function (bank, specialist lender, or similar regulated financial services firm), covering transaction monitoring, investigations, screening, CDD and EDD.
  • Proven experience managing and developing people, alongside a genuine willingness to remain hands-on with analytical and operational work.
  • Experience designing, documenting and embedding financial crime policies, procedures and controls.
  • Experience conducting or contributing to financial crime risk assessments (e.g. BWRA, RCSA, or equivalent).
  • Experience producing and presenting MI and reports to senior stakeholders and governance committees.
  • Practical experience or a strong working knowledge of how AI, automation or data analytics tools can be applied to financial crime processes.

Analytical & Technical Skills

  • A logical, analytical mindset, comfortable working directly with data to identify patterns, trends and outliers.
  • Strong working knowledge of financial crime typologies, regulatory obligations (e.g. MLRs, JMLSG, Proceeds of Crime Act, sanctions regimes) and industry good practice.
  • Confidence with data and reporting tools (e.g. Excel, SQL, Power BI or equivalent) sufficient to interrogate MI and challenge findings, rather than relying solely on others to do so.
  • Clear, precise written and verbal communication, with the ability to flex style between technical, operational and executive audiences.

Behavioural & Leadership Attributes

  • Comfortable leading from the front - equally credible directing a team and rolling up their sleeves to do the underlying analysis or drafting themselves.
  • Resilient and confident under scrutiny, able to manage senior stakeholders and hold a position on risk and control matters where necessary.
  • Pragmatic and commercially aware, able to balance robust control with the practical needs of operational business teams.
  • Change-oriented, with genuine enthusiasm for modernising and improving how a financial crime function operates.
  • A genuine coaching and development mindset, invested in growing others rather than simply directing them.

Desirable

  • Relevant professional qualification (e.g. ICA Diploma, ACAMS, or equivalent).
  • Prior exposure to a data or automation transformation programme within a risk or compliance function.

Company Benefits

  • Contributory pension scheme (8% employer contribution)
  • Company-funded private medical cover (with option to add dependents at your own cost)
  • Access to Babylon – Digital GP Support 24/7
  • Employee Assistance Programme (EAP) available 24/7
  • Access to Peppy – personalised healthcare support
  • Access to Headspace to support your mental well-being
  • Cycle to Work scheme
  • Company sponsored health and financial well-being events
  • An inclusion community focused on supporting you in bringing your whole self to work
Your Lifestyle
It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and even when you’re not.
  • Minimum of 27 days holiday per year
  • Option to buy or sell holiday days through our flexi-holiday scheme
  • Day one entitlement for maternity & paternity and six months’ full maternity pay
  • Community and charitable giving plus one additional day’s leave to use for volunteering
  • Access to discounts on a range of high street and online brands plus gym memberships nationwide
  • Season ticket loans to help with the cost of commuting
  • We encourage hybrid working and promote a flexible blend of remote and office working
Your Development
We are passionate about the growth and development of our people so they can achieve their aspirations and be the best they can be.
  • Dedicated internal careers site
  • Access to a wide range of learning resources
  • Apprenticeships and support with professional qualifications in your chosen field
  • Management development and mentoring programme
Your Contribution
We reward those that go the extra mile in helping us achieve our goals.
  • Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
  • Recognition scheme focused on celebrating our success and thanking our colleagues for a job well done
  • Opportunity to have your voice heard, through regular engagement surveys, events and our People Engagement Forum
  • Like working here? Refer a friend for a role and get rewarded
Deputy Head of Financial Crime at Shawbrook Bank
Position posted 3 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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Message Alex Yeates at Starling Bank
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