Spring Health on cord

Spring Health

Senior Manager, CRM Engineering

External position
Remote anywhere
Hiring internally for Spring Health?
Mental Health · Wellness
A comprehensive mental health solution for employers. Eliminating every barrier to mental health.
Active
over 6 months ago
Posted
2 weeks ago
Checked
cord regularly checks that external positions are still open
16 hours ago

Skills & Experience

Job roles: CRM Developer
Experience level: Senior, Lead
Core skills considered: Salesforce, CI/CD, Jira, Stakeholder Management
Other skills considered: Technical Direction, Data Modeling, Security and Compliance

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Remote
Work from: Anywhere
Visa sponsorship: Not available

Job Description

Reporting to the Senior Director, Sales Systems&Data, the Senior Manager, CRM Engineering will lead and unify Spring Health's Salesforce CRM Center of Excellence, bringing multiple teams under a common operating model to drive platform excellence, system alignment, and scalable architecture. This full time, fully remote role is part of the Sales Systems&Data team within Revenue Operations and will play a critical role in deploying engineering talent against the highest-leverage RevOps and go-to-market priorities while building a Salesforce platform that can scale with Spring Health's growth. Minimal travel is expected.

What you'll do

  • Build and lead the Salesforce CRM Center of Excellence, consolidating work across multiple teams into a unified operating model with clear intake, prioritization, technical standards, and ownership while reducing duplicated and shadow CRM development.
  • Manage, coach, and grow a high-performing team of Salesforce engineers, administrators, and analysts. Set clear expectations and career paths, align team members to their strengths, and identify and hire for critical capability gaps.
  • Own Salesforce platform architecture and technical governance, including data model integrity, declarative versus programmatic development standards, security and sharing models, release management and CI/CD, environment strategy, and technical debt reduction.
  • Bring sufficient technical depth to lead architecture and design reviews, evaluate tradeoffs, and challenge solution choices directly, ensuring solutions are scalable, maintainable, secure, and aligned with platform standards.
  • Partner across Product, RevOps, Sales, Marketing, Finance, Data, and Security to align the CRM roadmap with business priorities, translate strategy into a sequenced delivery plan, and communicate progress, risks, dependencies, and tradeoffs to senior and executive stakeholders.
  • Establish operational rigor for the Salesforce platform, including SLAs and support models for production issues, monitoring and incident response, documentation standards, release processes, and scalability planning ahead of business growth.
  • Create a culture of platform ownership and continuous improvement that balances near-term business needs with the long-term health and scalability of Spring Health's CRM ecosystem.
What you'll bring
  • 5+ years of experience managing technical teams, including direct people management of Salesforce engineers, developers, administrators, or similarly technical CRM professionals.
  • 7+ years of Salesforce experience with deep technical grounding across data modeling and architecture, Flow, Apex, SOQL, Lightning Web Components, integration patterns, and Salesforce security and sharing models.
  • Demonstrated experience owning architecture and technical governance for a complex, highly customized Salesforce environment with multiple integrations.
  • Experience consolidating fragmented teams, backlogs, development practices, or processes into a unified operating model or Center of Excellence.
  • Experience with modern release management and DevOps practices, including version control, environment and sandbox strategy, CI/CD, and deployment tooling.
  • Strong stakeholder management and executive communication skills, with demonstrated success partnering with leaders across Sales, Marketing, Finance, Data, and other business functions.
  • Experience owning intake, prioritization, and roadmap planning for a shared technology platform serving multiple business functions.
  • Experience managing technical delivery and team workflows in Jira or a comparable work-management platform.
Nice to have
  • Salesforce Application Architect, System Architect, Platform Developer II, or comparable advanced Salesforce certification.
  • Experience supporting RevOps and GTM systems and processes such as CPQ, forecasting, territory management, or lead-to-cash.
  • Familiarity with modern GTM and data technologies such as Snowflake, dbt, Gong, Clay, Slack automation, or comparable tooling.
  • Experience delivering AI- or LLM-enabled capabilities within CRM environments, including governance and human-in-the-loop design.
  • Experience managing vendor relationships, managed packages, licensing, and offshore or contract resources.
  • Experience operating in a HIPAA-regulated environment, including PHI handling and security and privacy review processes.
  • Prior experience in healthcare, digital health, or another regulated industry.

Company Benefits

  • Unlimited PTO
  • Unlimited Sick
  • Health, Dental, Vision - HSA and FSA plans available (attached)
  • Ancillary Benefits - Short Term Disability, Long Term Disability
  • Pre Tax Commuter Benefit
  • Wellness Stipend of $500
  • 401k - invest after 90 days, 2% match
  • Paternity Leave - 16 weeks + an additional 2 weeks for childbearing parents
  • 10 free therapy sessions to you
Senior Manager, CRM Engineering at Spring Health
Position posted 2 weeks ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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