Springer Nature on cord

Springer Nature

Senior Business Analyst

External position
London, UK
Hiring internally for Springer Nature?
Publishing · Academic/Research
Opening doors to scientific discovery
Active
over 6 months ago
Posted
a month ago
Checked
cord regularly checks that external positions are still open
14 hours ago

Skills & Experience

Job roles: Business Analyst
Experience level: Senior
Core skills considered: Business Analysis, Agile, Scrum
Other skills considered: Project Management, Stakeholder Management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

We are looking for a skilled and passionate Business Analyst to help us build our communications capability within our crucial peer review system, known as SNAPP (Springer Nature Article Processing Platform). A user-centric approach plays a fundamental role in the way we work.

In this role, you will be part of a cross-functional agile delivery team, leveraging analysis tools to inform decisions that support both business objectives and user needs. You will collaborate closely with both your team and business stakeholders to understand complex business problems, define work and identify key opportunities. Our teams are diverse, with members from various backgrounds and nationalities. Together, we work to create solutions that not only meet the business goals of Springer Nature but also provide tangible value to our users.


Responsibilities

  • Work with stakeholders to understand our goals & vision, and identify business needs through strong business insight
  • Orchestrate collaboration within the team and externally with business stakeholders while balancing competing stakeholder priorities
  • Communicate to the development team how the requirements are aligned with the business needs and "big picture" goals and vision using clear storytelling techniques
  • Collaborate and provide business analysis support to the product manager, business sponsors, SMEs and the team during development
  • Unearth the root cause(s) of pain points, and validate business opportunities and problems using data analytics and quantitative analysis where relevant as a tool
  • Prioritise competing demands and obtaining buy-in from stakeholders
  • Map, analyse and validate information flows within a complex organisational setting and contribute to process and system design improvements
  • Plan, organise and lead workshops that generate ideas and resolve problems
  • Champion business analysis best practices and principles within the BA community
  • Challenge and influence decisions; focusing on customer and business value
  • Monitoring, tracking and communicating progress and issues relating to the project as a whole applying project management practices
  • Capturing information in teams Jira and ensuring they are kept up to date
  • Develop an understanding of the technology stack, system capabilities and data landscape to support effective solution delivery

Within 3 Months, you will:

  • Strengthen team ceremonies conducted regularly, adding value to the delivery process.
  • Have an understanding of the team's context in the broader programme and business.
  • Have developed relationships with team members and core stakeholders.
  • Be familiar with the technology stack and data landscape
  • Can co-plan, organise and lead group sessions that generate ideas and resolve problems.
  • Can unearth the root cause(s) of pain points and validate business opportunities and problems.
  • Be an active participant of the Business Analyst communities.

By 3-6 months, you will:

  • Have a clear understanding of the team's priorities and be able to communicate this to stakeholders.
  • Build relationships with key providers and dependent teams.
  • Be able to monitor, track and communicate progress, risks and issues to stakeholders.
  • Be able to prioritise competing demands and obtain buy-in from stakeholders.
  • Map, analyse and validate information flows and user journeys to and from the product/service digital estate.
  • Gauge the complexity or scope of a piece of work, collaboratively breaking it into smaller pieces as appropriate.
  • Contribute to blameless post-mortems.
  • Set context with your team to ensure any solutions co-defined provide business value whilst solving customer problems

By 6-12 months, you will:

  • Onboard new members to the team
  • Co-define the complexity or scope of a piece of work, breaking it into smaller pieces when appropriate.
  • Ensure scoped work aligns with programme and company vision
  • Contribute to the design of the system architecture.
  • Understand our customers' needs, both internal and external, and how your work affects their experience.
  • Give and receive constructive feedback within your team.
  • Organise and run sessions with your discipline peers within the Business Analyst community.
  • Actively work alongside your team to define the vision and strategy of your product or service in terms of business and customer outcomes.
  • Define KPIs to measure product/service performance in terms of business and customer outcomes.
  • Have a thorough understanding of the potential opportunities and limitations of your product/service offering
  • Instil a data-driven approach to current and future product/service development.

Day to day responsibilities

  • Engage in and/or facilitate ceremonies such as our daily stand-ups, planning, prioritisation and steering sessions, story kick-offs, collaborative analysis and design workshops, showcases to internal customers and regular retrospectives.
  • Work with our many and varied stakeholders to understand, analyse and scope new work.
  • Support your team members in problem-solving activities to remove blockers and complete agreed-upon work.

About You:

  • You are able to quickly gain context of your product and user space and how it fits into the bigger picture of the programme landscape.
  • You are proactive, self driven, make yourself useful, pull information and don't wait to be asked, seek advice when unsure.
  • You like working in a collaborative team where there is collective responsibility for the product.
  • You can demonstrate experience in working successfully with teams to deliver software in an agile manner.
  • You can demonstrate your experience in facilitating groups to achieve defined goals and outcomes using various facilitation tools and techniques.
  • You will have excellent communication skills and articulate concepts and ideas from technical and functional business perspectives effectively.
  • You have proven experience in managing and resolving conflict with stakeholders.
  • You can use available data to inform decisions, and build better products.
  • You will have a strong focus on high-quality customer experience and sustainable solutions.
  • You proactively identify pain points and openly address any form of gaps.
  • You can demonstrate the outstanding analytical ability to solve complex problems.
  • Have experience working in a dynamic and collaborative environment.
  • You use your drive, creativity and initiative to move the team forward.
  • You have experience in driving continuous improvement and innovation across teams.
  • You are intellectually curious and motivated - constantly looking for more context.

Company Benefits

TBC
Senior Business Analyst at Springer Nature
Position posted a month ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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