Standard Life on cord

Standard Life

Head of Pension Risk Transfer (PRT) Client Proposition

External position
London, UK
Hiring internally for Standard Life?
Finance · Investment
For the life we live.
Posted
a week ago
Checked
cord regularly checks that external positions are still open
2 days ago

Skills & Experience

Job roles: Head of Operations
Experience level: Lead, Leadership
Core skills considered: Building Teams, Business Analysis, Business development, Business Development Strategy, Client relations
Other skills considered: Stakeholder Management, Project Management, Communication software, Corporate finance, Customer service

Logistics

Base salary: £100K - £100K
Employment type: Permanent
Remote working: Hybrid
Visa sponsorship: Not available

Job Description

This is a key senior leadership level role within our Pension Risk Transfer business where you will build end-to-end client relationships, building a picture of what is needed from a customer/servicing proposition perspective to win on client side for large, complex scheme opportunities. You will own the roadmap and customer proposition strategy whilst acting as the key conduit between external clients and internal client servicing teams, ensuring the ability to service all client needs to industry best standards.

A key part of the role is ensuring our solutions continue to differentiate Standard Life in the market by solving complex customer challenges and building on our reputation for customer care.


Key Responsibilities

  • Ensure that our customers are at the heart of everything we do, from the initial prospecting stage through to buyout
  • Owns and manages both the pre and post-sale in respect of the member & client servicing, including pitching the proposition and continuing the post-sale client activity including managing relationships with EBC buyout teams;
  • Owns and accountable for the strategy for the customer proposition, including translating client needs into servicing solutions - working intimately with Client Services to ensure alignment and do-ability;
  • Determines what a market-leading client experience looks like through market and deal feedback, as well as competitor insights;
  • Serves as the market-facing representative for the customer proposition through pitches, conferences and thought leadership, building trusted relationships with trustees, Employee Benefit Consultants and other market stakeholders
  • Work effectively with key internal stakeholders to ensure unity across the lifecycle of deal parameters and our propositional offerings

What are we looking for?

We're looking for a commercially driven Pension Risk Transfer leader with a proven track record of building client servicing relationships for complex PRT transactions. You'll bring deep market expertise, strong analytical capability and a thorough understanding of customer proposition. Acting as a trusted partner and primary point of contact for clients in relation to client servicing and customer proposition, you'll have a proven ability to build and strengthen relationships with trustees, consultants and senior stakeholders, while confidently resolving complex issues and influencing strategic decisions. You'll combine strong commercial judgement with experience, contributing to customer proposition strategy and long-term growth objectives. Comfortable operating in a fast-paced environment with multiple competing priorities, you'll have a track record of delivering complex projects to demanding deadlines, maintaining exceptional standards of quality, accuracy and professionalism while working across diverse stakeholder groups.


Personal Attributes

  • Commercially astute, balancing customer outcomes with sustainable business growth.
  • Strategic thinker, identifying opportunities and shaping long-term business success.
  • Influential communicator, building credibility and driving action across diverse stakeholder groups.
  • Results-focused, delivering high-quality outcomes in complex and fast-paced environments.
  • Collaborative leader, developing high-performing teams and working effectively across organisational boundaries.
  • Adaptable and forward-looking, championing innovation, change and continuous improvement.
Head of Pension Risk Transfer (PRT) Client Proposition at Standard Life
Position posted a week ago

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Starling Bank on cord

Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
Alex Yeates on cord
Message Alex Yeates at Starling Bank
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