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Syntasso

Solutions Engineer

London, UK
Software · Technology · Software Development
Syntasso's mission is to help Platform teams thrive. For that reason, we created Kratix, a framework for building composable internal developer platforms.
Active
2 weeks ago
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Skills & Experience

Job roles: Solutions Engineer, Sales Engineer, Back End
Experience level: Senior, Lead, Leadership
Tech stack/tooling used: Kubernetes, Go
Core skills considered: Kubernetes, Pre Sales, Cloud Computing, Go, Technical product sales
Other skills considered: GTM strategy, Stakeholder Management

Logistics

Base salary: Undisclosed
Some companies on cord are unable to disclose salaries publicly due to internal company policies. Message the company for salary information.
Employment type: Permanent
Remote working: Hybrid (up to 4 remote days p/w)
Visa sponsorship: Not available

Job Description

About Syntasso

We believe platform engineering should empower, not constrain. We built Kratix, an open-source framework that helps organisations design, deliver, and scale internal developer platforms with confidence. One early adopter cut platform onboarding from weeks to hours. Building on that, we launched Syntasso Kratix Enterprise (SKE) to bring those capabilities to large-scale teams.


The Role

As our first Solutions Engineer, you’ll be a trusted technical advisor across the full customer lifecycle: from first conversation to long-term success. You’ll bring Kratix to life for prospects, guide customers through implementation, and feed real-world insight back into the product. Your ideas will directly influence how Kratix evolves.

This is deliberately a broad role. You’ll move between modes, running a technical demo one day, troubleshooting an implementation the next, and pairing with an engineer the day after. We work in small batches and short feedback loops, and we’d love someone who finds that energising rather than unsettling.

Pre-Sales

You’ll join sales conversations as the technical voice, running hands-on demos, understanding a prospect’s infrastructure, and mapping Kratix’s capabilities to their real problems. You’ll help prospects evaluate SKE alongside the open-source version honestly and clearly, and you’ll build the assets (demo environments, integration guides, and technical one-pagers) that make that process better over time.

Post-Sales & Customer Success

You’ll own the technical relationship with a small number of enterprise customers, leading onboarding, staying close to their progress, and acting as the primary point of contact for technical issues and escalations. You’ll proactively spot risks and opportunities before they become problems, and you’ll help customers articulate the value Kratix is delivering to their own stakeholders.

Product Engineering

You’ll stay connected to the Kratix codebase by contributing to engineering work alongside the core team, keeping your technical skills sharp and your product knowledge current. Customer and prospect insight you bring will directly inform prioritisation and product direction.


About You

Most importantly, you have a growth mindset. You bring curiosity, empathy, and a genuine desire to learn, qualities that make you a trusted advisor to customers and a valued teammate internally.

The strongest candidates for this role will likely be platform engineers or SREs who’ve discovered they love the customer and commercial side of the work. But we’re genuinely open to the right profile coming from a different direction. We care far more about how you think and work than what your last job title was.

You’ll thrive here if:

You bring genuine technical depth and you’re equally comfortable helping a business stakeholder understand why it matters. Translating complexity into clarity, whether that’s Kubernetes internals or platform strategy, feels natural to you, and you’ve learned that the best technical conversations are built on curiosity and trust, not just expertise.

You’ve worked closely with customers on technically complex problems before, in a role that asked you to be both technically grounded and commercially aware. You know how to run a compelling demo, navigate a hard question honestly, and find the next meaningful step rather than waiting for the perfect plan.

You build things. When assets don’t exist, you create them: demo environments, onboarding guides, integration patterns. You’re open about what’s working and what isn’t, with customers and teammates alike, and you share context freely. You’re energised by learning in public, including when things don’t go to plan.

You’re interested in the platform engineering community and want to grow within it. We’ll support you to do that through conference talks, writing, open source, or whatever plays to your strengths.

Technically, you’re comfortable with Kubernetes and the cloud-native ecosystem, have working knowledge of at least one programming language, and can navigate cloud platforms and API integrations. Golang experience is a genuine plus given our codebase, but it’s not a requirement and we don’t expect you to arrive knowing everything.

We’re actively building a team that reflects a range of backgrounds and perspectives. We’d especially welcome applications from people who are underrepresented in platform engineering. If you’re unsure whether you’re the right fit, we’d encourage you to apply or reach out for a conversation.


Working at Syntasso

We’re a close-knit, collaborative team that takes the work seriously without taking ourselves too seriously. Priorities are visible, work is shared, and feedback flows in all directions. We pair on problems, run regular learning sessions, and treat retrospectives as a genuine tool for getting better.

We genuinely value working together in person. Most of the time you’ll be working remotely, but we come together at our London Bridge office regularly, because we believe high-fidelity collaboration produces better outcomes. We’re honest about that rather than pretending it doesn’t matter.

You’ll be learning from experienced leaders who’ve built and scaled platform engineering businesses before. Our founders and leadership team are deeply hands-on, and they believe in giving every team member real autonomy and impact from day one. We look out for one another, we respect each other’s time, and we believe balance is part of doing great work.

Company Benefits

  • A balanced 35-hour week, giving you time to focus deeply, work sustainably and recharge properly.

  • Hybrid collaboration: We need you to be available to be in our office in London Bridge three days a week (Tuesday, Wednesday and Thursday). Currently though, you'll come in one every week or two for hands-on teamwork and collaboration.

  • Research Fridays: Every other Friday is dedicated to learning, experimentation, and open exploration — time to make Syntasso stronger tomorrow than it is today.

  • 25 days of annual leave, plus UK public holidays. Additionally, you'll earn one extra day of holiday for each year worked, up to a maximum of 30 days.

  • Private medical insurance

  • Cycle to work

  • Salary sacrifice childcare

  • All employees are eligible for our EMI-backed options scheme, with ranges benchmarked against industry standards and reviewed based on performance and impact.

Interview Process

Our Interview Process

We’ve designed a process that’s thoughtful, transparent, and human, giving you the space to show your strengths and learn more about us along the way.

  • Introduction conversation: an informal chat with our Co-Founder and VP of Engineering.
  • CV deep dive: a deeper discussion about your experience, the customer challenges you’ve tackled, and what energises you most.
  • Technical scenario session: a realistic walkthrough of a customer scenario. We want to see how you think in context, not test you on trivia.
  • In-person session: a hands-on session at our London office, pairing on a problem with the Kratix team.
  • Final conversation: a values-focused discussion with one of our founders.


Our aim is to make every stage respectful and meaningful. You should leave each conversation with a clear sense of who we are and how we work.

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Skills of candidates in conversation

Pre Sales
Client relations
SaaS
Demos
Kubernetes
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Starling Bank

Full Stack Engineer (ML Ops)

London, UK
FinTech · Banking · Finance
A better bank for everyone
Active
over 6 months ago
Responds to
0% of requests
Responds in
1h 55m
Requests
7 pending

Skills & Experience

Job roles: Full Stack
Experience level: Mid, Senior
Core skills considered: Java, React, Redux, AWS, JavaScript

Logistics

Base salary: £70K - £110K
Employment type: Permanent
Remote working: Hybrid (up to 2 remote days p/w)
Visa sponsorship: Not available

Job Description

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Our Data Environment

Our Data teams are excited about the value of data within the business, powers our product decisions to improve things for our customers and enhance effective and agile decision making, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

Requirements

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for people who are truly full stack, and are as comfortable polishing their javascript front end as they are debugging the innards of their java applications database interactions, or standing up infrastructure with terraform. We are looking for people who can:

  • Design REST apis.
  • Code backend services, ideally using Java, or another other server side compiled language.
  • Develop modern front ends, ideally using React and Redux.
  • Get their code into the cloud and support it there, ideally on AWS.
  • Believe in clean coding, simple solutions, automated testing and continuous deployment.
  • Like to take ownership of a feature from the original idea through to live.
  • Think (like us) that a small number of empowered developers is the right way to deliver software.

Company Benefits

  • 33 days holiday (including flexible bank holidays)
  • An extra day’s holiday for your birthday
  • 16 hours paid volunteering time a year
  • Part-time and/or flexible hours available for most roles
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary
  • Hybrid/remote working
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Varied social groups set up and run by our employees
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

Full details are available on our careers site

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

  • Stage 1 - 30 mins with one of the team
  • Stage 2 - Take home challenge
  • Stage 3 - 90 mins technical interview with two team members
  • Stage 3 - 45 min final with an executive and a member of the people team
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